Content

Source: https://support.genymotion.com/hc/en-us/articles/25582157137821-I-get-the-error-Unable-to-start-the-virtual-device-after-a-Windows-update

Document ID: support_genymotion_com_hc_en-us_articles_25582157137821-I-get-the-error-Unable-to-start-the-virtual-device-after-a-Windows-update

Problem

Some major Windows updates tend to break VirtualBox setup and make Genymotion Desktop no longer usable.

Solution

The best solution is to uninstall and re-install VirtualBox by performing the following steps.

1. Uninstall VirtualBox. 2. Reboot your PC. 3. Download the VirtualBox recommended version installer from the VirtualBox recommended versions article. 4. Re-install VirtualBox. 5. Reboot your PC. 6. Launch Genymotion and start a device.