This article is for Genymotion Desktop users on Windows.
Genymotion Desktop does not work well alongside Hyper-V for the moment. Therefore, we highly recommend disabling Hyper-V when using Genymotion Desktop.
1. Disable all Hyper-V feature
- Go to Control Panel → Programs → Turn Windows features on or off.
- Uncheck Hyper-V in Windows feature.
- Click OK.
- Windows Feature will apply the changes and ask you to restart. Click Restart Now to reboot the PC and apply the changes.
- Windows Subsystem for Linux 2 (WSL2) should be disabled.
- Windows Sandbox should be disabled.
- Virtual Machine Platform should be disabled.
- Windows Hypervisor Platform should be disabled.
2. Disable Memory Integrity
- Even though Hyper-V is explicitly disabled, Windows 11 has several features that silently use the Hyper-V hypervisor in the background, which can prevent VirtualBox from accessing the hardware virtualization capabilities.
- One of those features is the Memory Integrity security feature from the Core Isolation security measures.
- To disable Memory Integrity: Open Windows Security.
- Go to Device Security.
- Go to Core isolation details.
- Turn Memory Integrity off.
- Reboot your PC when prompted.
3. Verify that Hyper-V is properly disabled
- Open a PowerShell terminal and run the following command:
systeminfo | findstr -i "hyper-v requirements". - If Hyper-V is disabled, you should get the following output: Hyper-V Requirements: VM Monitor Mode Extensions: Yes.
- Otherwise, if you get the following output: Hyper-V Requirements: A hypervisor has been detected. Features required for Hyper-V will not be displayed. then Hyper-V is still active.
- If you already followed instructions 1. and 2., and Hyper-V is still active, try following this guide to completely disable Hyper-V manually.
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