VirtualBox
Genymotion Desktop communicates with the virtual device via a virtual network card created by VirtualBox. VPNs are likely to change your network configuration and prevent Genymotion Desktop to run properly.
For example, the Cisco AnyConnect VPN client changes the routing table of your workstation in order to send the whole network traffic to the VPN. This routing-table change prevents Genymotion Desktop to connect to the virtual device. An error is thus displayed and the launch is aborted.
To solve this problem, configure AnyConnect so that local traffic is not sent to the VPN. Contact your network administrator or refer to this article.
By default, the IP range to exclude is 192.168.56.0/24.
If you are using custom settings, or if 192.168.56.0/24 is unavailable for some reason, follow these steps to identify the range to exclude:
1. Start VirtualBox outside of Genymotion Desktop. 2. Go to File > Host Network Manager. 3. Locate the Host-only interface that corresponds to Genymotion virtual device(s). The interface is usually called vboxnetX for Linux and macos. The interface is usually called VirtualBox Host-only ethernet adapter for Windows.
For example:
QEMU
We have not tested using QEMU hypervisor with a VPN. You may work with a VPN. We recommend disabling your VPN while using Genymotion Desktop if the virtual device fails to start.