Genymotion Desktop starts but the main window does not show or is white

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Keywords: Genymotion, Genymotion Desktop, Windows troubleshooting, Dual screen bug, White screen, regedit, HKEY_CURRENT_USER/Software/Genymobile, Genymotion Desktop troubleshooting, Windows registry

Document ID: https://support.genymotion.com/hc/en-us/articles/360004668217-Genymotion-Desktop-starts-but-the-main-window-does-not-show-or-is-white#split1

Dual screen bug

The Dual screen bug occurs when Genymotion Desktop is used with dual screens.

Genymotion Desktop launcher saves the position of the window when quitting.

Genymotion Desktop launcher does not register when a display is no longer available.

This behavior causes Genymotion to open the window on the missing secondary screen.

Workaround for the dual screen bug:

1. Open Windows Registry Editor by running regedit. 2. Delete the key HKEY_CURRENT_USER/Software/Genymobile. 3. Launch Genymotion Desktop.

White screen after a Windows update

White screen after a Windows update is a bug that may occur after a Windows system update.

To solve this issue, follow these steps:

1. Run regedit. 2. Delete the key HKEY_CURRENT_USER/Software/Genymobile. 3. Launch Genymotion Desktop.

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