How to get logs and logcats with Genymotion Saas?

Source: https://support.genymotion.com/hc/en-us/articles/360009829057-How-to-get-logs-and-logcats-with-Genymotion-Saas

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Keywords: Genymotion Saas, gmsaas, logzip, logcats, Support Team

Document ID: support_genymotion_com_hc_en-us_articles_360009829057-How-to-get-logs-and-logcats-with-Genymotion-Saas

How to get logs and logcats with Genymotion Saas?

Whatever your problem is, the Support Team will need logs to speed up the investigations.

To generate them:

1. Install and configure gmsaas. For instructions, please refer to gmsaas user guide. 2. Run gmsaas logzip. An archive named gmsaas-logs-YYYYMMDD-HHMMSS.zip will be created in the current directory. 3. Contact support and attach the zip file to your message.