I can't create an account: "Something went wrong, please try again."

Source: https://support.genymotion.com/hc/en-us/articles/360000334585-I-can-t-create-an-account-Something-went-wrong-please-try-again

Published: 2026-01-25

Keywords: Genymotion, account creation, activation email, troubleshooting, activation email subject, activation

Document ID: support_genymotion_com_hc_en-us_articles_360000334585-I-can-t-create-an-account-Something-went-wrong-please-try-again

Overview

This error can happen randomly.
Your account may still have been created.

Activation email

Search your inbox and spam for an activation email from genymotion-activation@genymobile.com with the subject "Welcome to Genymotion - User account activation".

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