- The login error occurs when there have been too many failed connection attempts with a wrong email and/or password.
- As a result, the IP address is temporarily banned for 24 hours.
Resolution steps
- Verify your email and password by logging in to your Genymotion account at https://www-v1.genymotion.com/account/login/.
- If you can log in, wait for 24 hours and try again with Genymotion Desktop.
- If you cannot log in, reset your password at https://www-v1.genymotion.com/account/password-reset/.
- Test the new password by logging in at https://www-v1.genymotion.com/account//login/.
- Then, wait for 24 hours and try logging in with Genymotion Desktop again.
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