Cause
The error occurs when there have been too many failed connection attempts with an incorrect email or password.
The IP address is temporarily banned for 24 hours as a result.
How to fix the login issue
- The user can verify the email and password by logging in to the Genymotion account at https://www-v1.genymotion.com/account//.
- If the user can log in, wait for 24 hours and try again with Genymotion Desktop.
- If login is not possible, reset the password at https://www-v1.genymotion.com/account/password-reset/.
- Test the new password by logging in at https://www-v1.genymotion.com/account//.
- Then wait for 24 hours and try logging in with Genymotion Desktop again.
Additional help
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