2 years ago - Updated
This error usually occurs when there have been too many failed connection attempts with a wrong email and/or password. When this happens, your IP is temporarily banned for 24 hours.
First, verify your email and password by logging in to your Genymotion account at https://www-v1.genymotion.com/account//. If you can log in, just wait for 24 hours and try again with Genymotion Desktop.
If you can't log in, reset your password at https://www-v1.genymotion.com/account/password-reset/ and test it at https://www-v1.genymotion.com/account//. Then, wait for 24 hours and try logging in with Genymotion Desktop again.
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