3 months ago. Updated 6 months ago.
This error usually occurs when there have been too many failed connection attempts with a wrong email and/or password. When this happens, your IP is temporarily banned for 24 hours.
Verify your email and password
First, verify your email and password by logging in to your Genymotion account at https://www-v1.genymotion.com/account/login/.
If you can log in, wait for 24 hours. Then, try again with Genymotion Desktop.
Reset your password and test it
If you can't log in, reset your password at https://www-v1.genymotion.com/account/password-reset/.
Then, test the password at https://www-v1.genymotion.com/account/login/.
Wait for 24 hours. Then, try logging in with Genymotion Desktop again.
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