I get the error "Server Error (500)" when I try to purchase a license

Problem

• This error means that the payment failed.
• The bank refused the payment.
• The credit card was rejected.
• Pre-paid credit cards are not supported.

Troubleshooting steps

• Contact your bank.
• Try a different credit card.
• Use PayPal instead.
• If the previous steps do not help, submit a ticket to our technical support.

Help and feedback

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• 1 out of 4 found this helpful
• Need more help? Request Technical Support

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