I get the error "Your license has expired", while my Desktop license is still valid

Source: https://support.genymotion.com/hc/en-us/articles/5212831768093-I-get-the-error-Your-license-has-expired-while-my-Desktop-license-is-still-valid

Published: 2026-01-25

Keywords: Genymotion, License, Desktop, NTP, time synchronization, troubleshooting

Document ID: support_genymotion_com_hc_en-us_articles_5212831768093-I-get-the-error-Your-license-has-expired-while-my-Desktop-license-is-still-valid

I get the error "Your license has expired", while my Desktop license is still valid.

1 year ago • Updated

Issue description

This usually happens when the host machine system date and time are not synchronized with Internet Time (NTP).

To fix this, make sure to synchronize the date and time to an NTP server.

Feedback

Was this article helpful?

7 out of 10 found this helpful

Need more help

Request Technical Support

I keep getting "Android Setup keeps stopping" error
Unable to start the Virtual Device
How to renew Genymotion Desktop licenses?
Can Genymotion Desktop run in a Cloud service (AWS, Google Cloud, MS Azure, Alibaba, etc.)?
Which Android versions are available?

I get the error "Your license has expired", while my Desktop license is still valid.

Issue description

Feedback

Need more help

Related articles