Interactive Engagement

Interactive Engagement is the approach to ease your support and operational challenges.

This page highlights capabilities for customer support, social media, and training using Genymotion cloud-based Android devices and CI/CD integrations.

Customer Support

Instant access to your mobile application from a web browser is possible.
No further installation is needed.
Support agents can replicate bugs in applications.
Support agents can guide customers through the application for first level customer support.
Centrally manage all application versions.
Provide these remotely to the support agents.

Social Media

Social media managers can securely handle the accounts of their clients from a web browser.
No fear of loosing phones with their data.
Automate social media posting and content production.

Demo & Training

Create interactive remote app demos and trainings for new customers.
Onboard new comers with internal trainings and demo on your products.
Project managers can easily create the demo and training environment from a website, and update it at any time for their teams to easily measure trainee retention.
Trainees can directly interact with the device and follow the trainer’s instructions.

Why use Genymotion?

Large Choice Of Devices
We offer images from Android 5.0 to the most recent versions, covering over 98% of Android users according to Google.
Virtual devices can also be further customized by adjusting screen size and resolution manually.
Advanced Sensors
Even better than a real phone or tablet, virtual devices can be commanded to emulate a particular situation: from phone calls and text messages to battery levels, or even changing your geographical location with our coordinates tools.
Available On-demand
Virtual devices in the Cloud are available on-demand: you can start and stop them whenever you need, and only pay for what you use.
Several devices can also be started in parallel.
Script & Automate
Control your virtual devices in the cloud with command line tools and APIs to script and automate operations, like scheduling posts on social media.
Teamwork Oriented
Cloud devices are available at scale: perfect for large audiences and groups whose number is not always steady or possible to predict in advance.
Instantly start any number of devices in parallel, without the need to plan for it or commit for this volume in the future.
Unified Experience
With Cloud devices, you only need to save a copy of the device you will use with the apps and context you want.
You can then share the same device with everyone: so no one gets lost or stays behind, as everyone is sharing the same experience interactively.

Integrate with your favorite CI/CD platform

Detox
Scale and run your tests on Genymotion SaaS with Detox.
Github Actions
Create workflows that build and test every pull request to your repository, or deploy merged pull requests to production.
CircleCI
Run your mobile automated tests on Genymotion SaaS Android Virtual Devices with CircleCI.
Bitrise
Build, test and deploy an app and improve efficiency with Bitrise and Genymotion SaaS.
Jenkins
Automate your instrumented tests from your Jenkins continuous integration server with Genymotion SaaS.

Which Genymotion product(s) to use?

Android virtual devices in the Cloud with a user-friendly interface
Manage your teams and users with a user-friendly interface
Create ready-to-use device templates with custom recipes
Only pay for what you use (pay-as-you-go)
Run live sessions for your customers and collaborators
Get started
Android virtual devices for Cloud providers and on-premise
Available on AWS, Google Cloud Platform, Alibaba Cloud and Azure
Run in an ARM environment with ARM64 servers
Embed your devices in your website
Dynamically Rootable Android images
Get started

Explore More Use Cases

Mobile Testing & Development
Script your integration, regression, penetration and other tests in parallel.
Need more Information?
Feel free to contact us or request a demo.