Question

I’ve installed Genymotion but can’t find the Play Store - how do I add it?

Answer Medium Confidence (77%)

**How do I add the Play Store to my Genymotion virtual device?**

Genymotion doesn’t ship Google Play Store by default. You need to install the *Open GApps* package through the built‑in installer.

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## 1️⃣ Genymotion Desktop (Windows / macOS / Linux)

1. **Start the virtual device** you want to use.

2. In the right‑hand toolbar, click the **Open GApps** button.

3. A disclaimer will appear – read it and click **ACCEPT**.

4. The installer will automatically download the appropriate Open GApps package for your Android image and flash it onto the device.

5. When flashing is finished, you’ll see a **RESTART NOW** (or **RESTART LATER**) option.

- Click **RESTART NOW** to reboot the virtual device immediately.

- After the reboot, a browser page will open to the Open GApps site, confirming the installation.

6. Once the device is back on, open the **App Drawer**; **Google Play Store** (and Google Play Services) should be present.

> **Tip:** If you’re on a 64‑bit Intel PC or a Mac with an Intel processor, the virtual device uses x86/x86_64 images. Most Google Play apps are ARM‑based, so you might see “Your device isn’t compatible” messages. Use an ARM64 image (available in Genymotion Desktop v5+ on Apple‑Silicon Macs) for full compatibility.

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## 2️⃣ Genymotion SaaS (Cloud)

1. Open the virtual device screen in the SaaS UI.

2. Click the **INSTALL APPS** widget in the right‑hand toolbar.

3. In the popup, choose **INSTALL GAPPS** and read the disclaimer.

4. Click **INSTALL GAPPS** to start the automatic download and flash.

5. When finished, click **RESTART DEVICE**.

6. After reboot, the Play Store will appear in the App Drawer.

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## 3️⃣ Genymotion Device Image (PaaS)

1. In the instance UI, navigate to **Device Content → Packages**.

2. Click **INSTALL** next to the **Open GApps** entry.

3. Confirm in the popup.

4. Once flashing completes, reboot the instance.

5. Play Store is now available.

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### Common Issues & Fixes

| Problem | Fix |

|---------|-----|

| Open GApps button missing | Ensure the virtual device is running; the button appears only when a device is active. |

| Flashing fails | Make sure you have a stable internet connection; retry after a brief pause. |

| Play Store not showing after reboot | Verify the device rebooted correctly; sometimes a manual restart from the menu is needed. |

### Documentation Links

- [Genymotion Desktop User Guide – Install Open GApps](https://docs.genymotion.com/desktop/User_Guide/Install_GApps)

- [Genymotion SaaS User Guide – Install Google Apps](https://docs.genymotion.com/saas/User_Guide/Install_GApps)

- [Genymotion Device Image User Guide – Open GApps](https://docs.genymotion.com/deviceimage/User_Guide/Install_GApps)

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**Need help with a specific OS or image?** Let me know, and I can walk you through the exact steps for your setup!