Genymotion Help Center

Source: https://support.genymotion.com/hc/en-us

Keywords: Genymotion, help center, Knowledge Base / Frequently Asked Questions

Document ID: https://support.genymotion.com/hc/en-us#split1

Welcome to Genymotion help center!

Users' Guides

Get Genymotion up and running in no time!

Users' Guides is available as a help-center entry.

Tutorials

Various Tutorials for all Genymotion products.

Tutorials is available as a help-center entry.

Release Notes

New features, fixes and other announcements.

Release Notes is available as a help-center entry.

Knowledge Base / Frequently Asked Questions

Have a question or an issue? Find the answers here.

Categories

Your Genymotion account FAQ for your Genymotion account

Your Genymotion account FAQ for your Genymotion account

All Genymotion platforms

All Genymotion platforms

Genymotion SaaS

Genymotion SaaS

Genymotion PaaS (Device image)

Genymotion PaaS (Device image)

Genymotion Desktop

Genymotion Desktop

Promoted articles

Article list

I don't receive the activation mail I can't create an account: "Something went wrong, please try again." How to connect Burp Suite to Genymotion? How to install and setup Aurora Store on Genymotion? How to override the Bluetooth and Wifi MAC addresses. The date and time of the device is not correct Is Genymotion free? Which Android images are available? How to install Magisk on Genymotion? I can't find Google Play Store. Where is it? Google Play Store says "Your device isn't compatible with this version" when I try to install an app or a game How to connect a virtual device to a proxy? Can I play games with Genymotion? Is it possible to un-root or hide root? Can I send or receive calls and text messages from a real phone or tablet? How to change the account billing contact? I have just created a Genymotion Cloud SaaS account. How do I activate my free trial? I can't to my Genymotion Cloud account: "Fail to " I cannot run more than 2 virtual devices at the same time. Is it possible to increase it? How to embed a Genymotion Device image instance in a website? I get the error "no matching host key type found. Their offer: ssh-rsa" when trying to connect with SSH How can I get old versions of Genymotion Desktop? I want to test Genymotion Desktop Pro, with full features, but I have already selected "Personal Use" Is there a trial for Genymotion Desktop Pro edition? What are Genymotion Desktop requirements? How to uninstall Genymotion Desktop completely (purge)? I get the error "Too many attempts, please try again later." I get the error: "You have activated the maximum number of workstations allowed by your license" I have just changed my password, but Genymotion Desktop still says "bad username and/or password" Genymotion Desktop is stuck on "Booting..." animated logo Unable to start the Virtual Device An error has occurred while trying to create a virtualbox host-only network interface The VirtualBox DHCP server has not assigned an IP address to the virtual device VirtualBox recommended versions Which Linux distributions are officially supported? Does Genymotion Desktop support Apple Mac M4 models? I have upgraded macOS Sequoia to 15.2 and Genymotion Desktop has stopped working The device starts, but I can't click anywhere and widgets are greyed out (macOS) Apple Mac M series support I get the error "Unable to start the virtual device" after a Windows update Windows - Unable to start the Virtual Device The virtual device crashes, freezes or fails to boot on Windows How to disable Hyper-V in Windows? Windows - An error has occurred while trying to create a virtualbox host-only network interface Can I use OBS Studio Virtual Camera with Genymotion SaaS? Can I use OBS Studio Virtual Camera with Genymotion SaaS?