Genymotion Help Center
Welcome to Genymotion help center!
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Users' Guides
Get Genymotion up and running in no time!
Tutorials
Various Tutorials for all Genymotion products.
Release Notes
New features, fixes and other announcements.
Knowledge Base / Frequently Asked Questions
Have a question or an issue? Find the answers here.
Categories
- Your Genymotion account
- FAQ for your Genymotion account
- All Genymotion platforms
- Genymotion SaaS
- Genymotion in the Cloud
- Genymotion PaaS (Device image)
- Genymotion for AWS, Alibaba, GCP and MS Azure
- Genymotion Desktop
- Genymotion for PC and Mac
Promoted articles
- I don't receive the activation mail
- I can't create an account: "Something went wrong, please try again."
- How to override the Bluetooth and Wifi MAC addresses.
- The date and time of the device is not correct
- Is Genymotion free?
- Which Android versions are available?
- How to install Magisk on Genymotion?
- I can't find Google Play Store. Where is it?
- I can't find or install my game or application with Google Play Store
- How to connect a virtual device to a proxy?
- Can I play games with Genymotion?
- Is it possible to un-root or hide root?
- Can I send or receive calls and text messages from a real phone or tablet?
- How to play games with Genymotion SaaS (Cloud)?
- Can I use OBS Studio Virtual Camera with Genymotion SaaS?
- I have just created a Genymotion Cloud SaaS account. How do I activate my free trial?
- I can't to my Genymotion Cloud account: "Fail to "
- I cannot run more than 2 virtual devices at the same time. Is it possible to increase it?
- How to embed a Genymotion Device image instance in a website?
- I get the error "no matching host key type found. Their offer: ssh-rsa" when trying to connect with SSH
- How can I get old versions of Genymotion Desktop?
Knowledge Base / Frequently Asked Questions
Have a question or an issue? Find the answers here.
- Your account(s)
FAQ for your Genymotion Desktop and/or Genymotion SaaS (Cloud) account
- All Genymotion products
- Genymotion SaaS
- Genymotion Device image (PaaS)
- Genymotion Desktop
- Genymotion for PC and Mac
- Genymotion in the Cloud
- I can't create an account: "Something went wrong, please try again."
- I get the error: "Too many attempts, please try again later."
- Genymotion Desktop is stuck on "Booting..." animated logo
- An error has occurred while trying to create a virtualbox host-only network interface
- Supported Linux distributions
- The device starts, but I can't click anywhere and widgets are greyed out (macOS)
- Windows - Unable to start the Virtual Device
- Windows - An error has occurred while trying to create a virtualbox host-only network interface
- I can't to my Genymotion Cloud account: "Fail to "
- I cannot run more than 2 virtual devices at the same time. Is it possible to increase it?
- How to embed a Genymotion Device image instance in a website?
- I get the error "no matching host key type found. Their offer: ssh-rsa" when trying to connect with SSH
- How can I get old versions of Genymotion Desktop?
- What are Genymotion Desktop requirements?
- I get the error: "You have activated the maximum number of workstations allowed by your license"
- Unable to start the Virtual Device
- The VirtualBox DHCP server has not assigned an IP address to the virtual device
- Does Genymotion Desktop support Apple Mac M4 models?
- Apple Mac M series support
- The device starts, but I can't click anywhere and widgets are greyed out (macOS)
- I upgraded macOS Sequoia to 15.2 and Genymotion Desktop has stopped working
- Can I use VirtualBox 7.2 or 7.1 with Genymotion Desktop?
- VirtualBox recommended versions
- I have upgraded macOS Sequoia to 15.2 and Genymotion Desktop has stopped working
- The device starts, but I can't click anywhere and widgets are greyed out (macOS)
- Apple Mac M series support
- I get the error "Unable to start the virtual device" after a Windows update
- Genymotion Desktop and Hyper-V (Windows)