How to get Genymotion Desktop logs?

General logs

From Genymotion User Interface

• In Genymotion Desktop main window, navigate to the Troubleshooting panel.
• Then select Generate logs.
• Then select an output directory.
• This will generate a file named genymotion-logs-XXXXXXXXXX-XXXX.zip.
• The file contains all Genymotion Desktop logs.

From Command Line

• If Genymotion Desktop UI is not accessible, or login is not possible, the gmtool can generate the logs on the Desktop.

• Windows

"C:\Program Files\Genymobile\Genymotion\gmtool.exe" admin logzip "%HOMEPATH%\Desktop"

• macOS

/Applications/Genymotion.app/Contents/MacOS/gmtool admin logzip ~/Desktop

• Linux

~/genymotion/gmtool admin logzip ~/Desktop

• Note: If Genymotion is installed somewhere else, you may need to replace "~" by the Genymotion installation absolute path. If unsure, you can use the command to locate gmtool: find gmtool ~ | grep -w gmtool

• or

/opt/genymobile/genymotion/gmtool admin logzip ~/Desktop

• This will generate a file named genymotion-logs-XXXXXXXXXX-XXXX.zip which contains all Genymotion Desktop logs on your Desktop.

Auto-generated logs

• Genymotion automatically creates a genymotion.log file at each start. The log file contains basic general logs.

• The file can be found in the following folders:
• Windows: %LOCALAPPDATA%\Genymobile
• Linux and macOS: $HOME/Genymobile

Generate a log archive of a specific virtual device

• Right-click on the virtual device from Genymotion Desktop main window.
• Click Generate logs.
• Select the path to save the generated archive.
• Wait until the archive is generated and click Close.
• This will create a file named genymotion-logs-XXXXXXXXXX-XXXX.zip which contains the logs from the virtual device you selected.