I already have a Genymotion account but can't activate the trial. What steps should I take?

**I already have a Genymotion account but can't activate the trial. What steps should I take?**

Thanks for the details. Since you already have an account but can’t activate the 30-day trial, here are the recommended steps and checks based on our guidance:

- If you see an “Invalid or expired activation link” when clicking the activation email:

- Your account can still be activated. If the link fails, use the trial request route to obtain a trial license. See: "Is there a trial for Genymotion Desktop Pro edition?" and the activation workaround for invalid links: https://genymotion.com/blog/product/plugins/page/10

- If needed, you can request a trial via the form referenced in that article.

- Retry activating the trial after activation:

- Sign in to Genymotion Desktop.

- Click “TRY FOR 30 DAYS.”

- Choose your OS (Windows, macOS, or Linux) and click “Download Trial Version.”

- You’ll be redirected to the trial activation confirmation page and the download will start.

- Install and follow the Genymotion Desktop trial setup instructions.

- If you previously chose Personal Use:

- You’ll need to convert to the Pro trial following the steps in the article “I want to test Genymotion Desktop Pro, with full features, but I have already selected ‘Personal Use’.” This may involve re-activating and re-installing as described in that guide: https://genymotion.com/blog/product/desktop/page/8

- Additional notes you should keep in mind:

- The 30-day trial provides full features with support during the trial period.

- Genymotion Desktop free edition for personal use is not the same as the trial and has limited features and no technical support.

- Ensure you’re on a supported OS: Windows 10 or 11 (64-bit), macOS, or Linux (64-bit). Windows 7 is not supported.

- If activation emails are not arriving, check spam/junk folders or use the account creation/activation path anew as described in the trial articles.

Key sources you can reference:

- Is there a trial for Genymotion Desktop Pro edition? (activation steps and workaround for invalid links): https://genymotion.com/blog/product/plugins/page/10

- I want to test Genymotion Desktop Pro, with full features, but I have already selected "Personal Use": https://genymotion.com/blog/product/desktop/page/8

- Requirements (activation and download steps, OS support): https://genymotion.com/blog/category/event

Would you like me to tailor a step-by-step guide for your exact OS and walk you through the activation and download right now? Also, what OS is your PC currently using (Windows/macOS/Linux), and have you already created a Genymotion account or are you using an existing one?