Why is Genymotion returning a zero error on an unsupported Ubuntu release?
**Your system is on an unsupported Ubuntu release (25.04)**
Genymotion Desktop only works with the latest **Ubuntu LTS** (currently 24.04 LTS), Debian 12, or Fedora 40. Because 25.04 isn’t on the supported list, the embedded QEMU hypervisor can’t find the KVM kernel module, which is why you see
```
qemu-system-x86_64: -accel kvm: Could not access KVM kernel module: No such file or directory
```
---
### What to do
| Option | Steps | Why it helps |
|--------|-------|--------------|
| **1. Install a supported OS** | • Create a bootable USB with Ubuntu 24.04 LTS.
• Install it on a separate partition or a new VM.
• Re‑install Genymotion Desktop. | Ubuntu 24.04 LTS has the correct kernel and pre‑installed KVM support. |
| **2. Use Genymotion Cloud (SaaS)** | • Sign up for Genymotion SaaS
• Run virtual devices in the cloud; no local KVM needed. | Works on any host, no need to worry about OS support or KVM. |
| **3. (Not recommended) Force a work‑around** | • Try installing `kvm` and `qemu-kvm` packages manually.
• Load modules: `sudo modprobe kvm && sudo modprobe kvm_intel`.
• Note: This may still fail or produce unstable performance. | Only a temporary fix; not supported by Genymotion. |
---
### Quick guide to install Ubuntu 24.04 LTS
1. **Download ISO**
https://releases.ubuntu.com/24.04/ubuntu-24.04-live-server-amd64.iso (or the desktop version).
2. **Create bootable USB**
```bash
sudo dd if=ubuntu-24.04-live-server-amd64.iso of=/dev/sdX bs=4M status=progress && sync
```
3. **Boot and install**
Follow the on‑screen prompts.
*If you want to keep 25.04, install 24.04 in a new partition or VM.*
4. **Re‑install Genymotion**
```bash
cd ~/Downloads
chmod +x genymotion-*.run
sudo ./genymotion-*.run -d /opt/genymotion
```
5. **Launch Genymotion**
All virtual devices should start normally.
---
#### Next question
To make sure we’re covering all your needs: **Are you planning to run Genymotion locally on a developer workstation, or would you prefer to use our cloud‑based SaaS solution for easier setup?**