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I will need a huge volume of usage, is it possible to have a discount on AWS?
Genymotion offers discounts for high AWS usage; contact sales@genymotion.com.
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How to get logs and logcats with Genymotion SaaS
Instructions to generate and send Genymotion SaaS logs and logcats to support.
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I have forgotten my Genymotion SaaS (Cloud) account password
Help article explaining how to reset a Genymotion SaaS Cloud password.
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I only use Genymotion instances for a few minutes at a time, does AWS offer per-...
Per-second billing applies only to EC2 costs; Genymotion is billed per hour. AWS per-second billing is being explored; private pricing available.
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How will I be charged for Genymotion on Google Cloud Platform (GCP)?
Details about the Genymotion on GCP trial, subscription charges, and Google Compute Engine Costs.
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How to delete my Genymotion SaaS (Cloud) account and all related data
Instructions to request deletion of a Genymotion SaaS (Cloud) account and related data; account deletion is not possible yet.
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I have generated and setup a certificate but I still get a security warning when...
Troubleshooting note: the security warning affects deprecated Genymotion Device Image versions; upgrading to the latest Genymotion Device Image AMIs i...
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How to provide access to a Genymotion EC2 instance from a single website?
Guide to embedding a Genymotion EC2 Device Image instance into a website using the open-source web player, with links to code and documentation.
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I have been charged incorrectly
Genymotion SaaS help article about potential incorrect charges and how to verify usage and timeouts.
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Genymotion Desktop Release Notes
Release notes for Genymotion Desktop, including Android 16.0 beta, Android 15 support, and multiple version updates.
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How to connect to a Genymotion Device Image instance web interface with a securi...
Instructions to connect to a Genymotion Device Image instance web interface using a security certificate; references to Install a valid certificate.
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I have been incorrectly charged by my cloud provider; how can I request a refund...
Genymotion states that cloud billing is handled by providers and Genymotion does not control billing or guarantee refunds; users should contact the cl...
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Welcome to Genymotion help center!
Genymotion help center with guides, tutorials, release notes and a knowledge base.
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Genymotion Android Emulator for Cloud Platforms
Genymotion Device Image provides an Android environment on major cloud platforms with HTTP API, customizable devices, and emulated features.
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Genymotion for Enterprises
Genymotion Cloud and enterprise tooling with pricing, CI/CD integrations, and Pro features.
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News & Updates
Genymotion News & Updates page featuring posts about product updates, partnerships, and Android/ARM64 developments.
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About Us
Genymotion's company page detailing its history, vision, partnerships, products, and team.
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Can Genymotion Desktop run in a Cloud service (AWS, Google Cloud, MS Azure, Alib...
Genymotion Desktop cannot run on cloud servers; Genymotion Device image is available on AWS, GCP, Alibaba, and Azure.
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I can't find Google Play Store. Where is it?
Genymotion explains how to install Google Play Store via the built-in Open GApps feature across Desktop, SaaS, and Device Image.
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I have been incorrectly charged by my cloud provider; how can I request a refund
Genymotion states it does not control cloud billing and points users to the refund policy.
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Can Genymotion Desktop run in a server? Is there a headless mode?
Genymotion Desktop cannot run on server systems and has no headless mode; an on-premise solution is available.
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Get to the Next Level with Genymotion on AWS
Genymotion enables Android device emulation on AWS EC2 with ARM64 support, AMIs, competitive pricing, and a suite of features for testing on AWS.
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Android Automotive is now available in beta
Genymotion announces Android Automotive beta with baseband and network emulation; availability on AWS and Azure marketplaces.
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Genymotion: 2025 Year in Review
Genymotion's 2025 milestones across SaaS, Desktop, and PaaS, plus 2026 outlook.
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Genymotion Documentation – User Guides
Genymotion documentation pages for user guides, featuring Device Image, SaaS, and Desktop sections.
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Can I use my host microphone with Genymotion Device image (PaaS)?
Yes, but you need to activate the camera widget and allow your web browser to access your host webcam and microphone. If you only have a microphone an...
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How to embed a Genymotion SaaS (Cloud) device in your website
Open-source Javascript SDK to embed a Genymotion SaaS instance into a custom web page; GitHub link provided.
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How to create and setup a STUN/TURN server on AWS
Step-by-step instructions to install and configure a CoTURN STUN/TURN server on Ubuntu 20.04 and integrate with Genymotion.
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How to use multi-touch gestures with Genymotion SaaS (Cloud)
Multi-touch gestures shortcuts have not been implemented with Genymotion SaaS (Cloud) yet, but it is planned for future releases.
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I can't install my application with an APK file
Guide for APK installation issues when using Drag'n drop or the File Upload widget in Genymotion.
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My Webcam does not work with Genymotion Device image (PaaS) on iOS
The iOS camera requires h264 support which has recently been added to Genymotion Device images but is not activated for iOS yet; camera on iOS devices...
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I have cancelled my cloud provider subscription. Can I get a refund for Genymoti...
Refund policy for Genymotion Device Image usage after canceling cloud provider subscription.
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As a reseller, my client is interested in an AWS EC2 instance. How can I request...
Genymotion Help Center article explaining that AWS EC2 quote requests are handled via the marketplace and require an AWS account.
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How many Genymotion Virtual Devices can I launch per AWS EC2 instance?
Genymotion devices per AWS EC2 instance; one Genymotion instance equals one EC2 instance; multiple devices require multiple EC2 instances.
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Can I run Genymotion Device image on-premise inside Docker containers?
Genymotion states that the device image on-premise in Docker is not available yet and that the team is actively working on it.
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Will I be charged for using an application, sharing an URL, or running a device ...
Information about billing when running Genymotion on AWS, including charges for running an instance and ongoing billing if the instance is not stopped...
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Is it possible to be charged annually basis on AWS?
AWS annual billing option for Genymotion's Yearly plan with a 30% discount.
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Is it possible to have several people on my team connected to the same virtual d...
Multiple team members can connect to a single Genymotion Device Image instance; all connected users can see each other’s interactions.
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Is it possible to do white labelling with Genymotion Device image (PaaS)?
Information on replacing the Genymotion logo with a custom logo for Genymotion Device image (PaaS) by contacting sales.
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How to connect a Genymotion Device Image (PaaS) instance to any IDE
Instructions to connect a Genymotion Device Image (PaaS) instance to an IDE via ADB, including firewall setup and steps to connect.
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How to install Xposed/EdXposed/LSPosed with Genymotion Device image (PaaS)
Guide to install LSPosed (and legacy Xposed setups) on Genymotion Device images for PaaS.
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I forgot to stop my Genymotion Device (PaaS) instance; how can I request a refun...
Refund policy and refund request process for Genymotion Device image (PaaS) refunds.
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How to embed a Genymotion Device image instance in a website?
Guide to embedding a Genymotion Device image instance into a website using the open-source JavaScript SDK, with a pointer to the official docs.
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I can't reset my password: "Your email has not been sent, please retry later"
Help article addressing the password reset error on Genymotion when using the Cloud portal.
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How to set alarms, schedules and auto-shuthdowns to avoid extra charges with Gen...
Guidance to avoid charges by using alarms, schedules, and auto-shutdowns for Genymotion Device image (PaaS).
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How will I be charged for Genymotion on Amazon Web Service (AWS)?
Details on trial period, subscription plans, and how Genymotion and AWS charges apply when using Genymotion on AWS.
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Can Genymotion Desktop run in a virtual machine?
Genymotion Desktop is not supported to run in virtual machines or cloud instances.
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How to access a Genymotion Device image (PaaS) instance from secured networks?
From Genymotion Device Image ver. 13.0.0, no modifications are required to access a device display from a NAT or proxified network. We strongly recomm...
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I can't find any device templates with Genymotion Device image (PaaS)
Troubleshooting article about the lack of device templates for Genymotion Device image (PaaS) and how to customize Android VM images.
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Is Genymotion free?
Details about Genymotion free edition (Desktop) and trial options for Pro and Cloud offerings.
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Device link does not work (white and/or frozen screen)
Troubleshooting steps for Genymotion's Device link feature when the screen is white or frozen.
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How to create a pre-configured / custom Genymotion Device image (PaaS) instance
Guidance to create a pre-configured Genymotion Device image (PaaS) instance, linking to the user guide.
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The Virtual Device display doesn't show in web browser with Genymotion Device im...
Troubleshooting WebRTC display forwarding from Genymotion Device image (PaaS) to a browser, including Chrome compatibility, firewall rules, and NAT/TU...
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Request a Premium Plan
Form to contact Genymotion sales to request a Premium Plan.
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Genymotion SaaS (Cloud) End User License Agreement
End-user license agreement for Genymotion SaaS (Cloud), detailing definitions, access rights, restrictions, fees, confidentiality, warranties, liabili...
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Genymotion Device Image End User License Agreement
End User License Agreement for Genymotion Device Image (Cloud PaaS) licensed to Customer by Genymobile.
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Genymotion Device Image (PaaS) – Refund & Cancel Policy
Refund policy for Genymotion Device Image (Cloud PaaS) including eligibility, cancellation, and refund process.
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Other
Genymotion blog category page for miscellaneous tutorials (Other).
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Genymotion Device Image v14.1
Release notes for Genymotion Device Image v14.1, covering Android versions, cloud marketplaces, new features, improvements, bug fixes, and known issue...
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Genymotion Desktop 3.8.0
Release notes detailing new features, changes, fixes, and known issues for Genymotion Desktop 3.8.0.
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Automotive OS 14.0 (beta) on Genymotion Device Image
Release notes for Automotive OS 14.0 (beta) on Genymotion Device Image
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Android 14 beta image for AWS
Release notes for Android 14 beta image on AWS, available for arm64 instances with known issues listed.
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Genymotion SaaS (Cloud) – Blog
Release notes and updates for Genymotion SaaS (Cloud) OS images and related components.
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Plugins
Genymotion plugin release notes and OS image updates for SaaS and Desktop.
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Log4j vulnerability (CVE-2021-44228)
Genymotion confirms that none of Genymotion Cloud products, SaaS or Device Image, are impacted by CVE-2021-44228.
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Get ready for Genymotion SaaS (Cloud) upgrade!
Announcement of Genymotion SaaS (Cloud) upgrade including new Hardware profiles feature and a maintenance window.
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Genymotion Virtual devices version 3.0.2 for Genymotion Desktop and SaaS (Cloud)...
A new Genymotion virtual devices release fixes GPS location with Google Play Services on Android 11.
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Genymotion receives “AWS Graviton Ready” status
Genymotion earns AWS Graviton Ready status for its ARM-based Android Virtual Devices on AWS.
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Help Us Create the Perfect Genymotion Offer!
Genymotion invites users to participate in a survey to influence future offers.
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Genymotion Desktop 3.9.0 is out!
Genymotion Desktop 3.9.0 introduces SaaS integration, a refreshed UI, Android 15 support, and fixes.
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Genymotion Desktop 3.8.0 is out!
Announcement of Genymotion Desktop 3.8.0 release with new features including Gamepad support, Device Link, Motion Sensors, High-Resolution Camera, and...
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AppsFlyer Case Study
AppsFlyer case study on Genymotion: global training at scale for mobile marketing analytics.
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New servers in Southeast Asia for Genymotion SaaS
Genymotion announces a new data center in Singapore to improve connectivity for Android virtual devices.
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Android Automotive for Genymotion Device Image
Genymotion releases Android Automotive for Genymotion Device Image, a cloud-based emulator to run AAOS in virtual devices, with OS 14.0 on AWS Marketp...
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Android 16 is on Genymotion Cloud!
Android 16.0 arrives on Genymotion Cloud across SaaS and Device Image with deployment guidance for SaaS, Device Image, and Desktop.
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Android 15 is out on Genymotion!
Genymotion announces Android 15 availability across SaaS, AWS Marketplace, and Device Image, with beta status.
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Android 14 is now available across all our products
Genymotion announces Android 14 availability across SaaS and Desktop, with root-status changes and cloud marketplace availability.
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Android 14 beta is out!
Genymotion announces Android 14 beta images available for Genymotion Desktop, SaaS, and AWS devices.
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Android 13 beta is out!
Genymotion announces Android 13 beta image availability for Genymotion Desktop and Genymotion SaaS Cloud with x86_64 images and arm64 image coming to ...
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Android 12 is now available for Genymotion Desktop and Genymotion SaaS (Cloud)!
Genymotion announces Android 12 availability for Genymotion Desktop and Genymotion SaaS (Cloud).
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Android 12 image is now available on Azure and Alibaba Cloud!
Genymotion announces Android 12 images are now available on Azure and Alibaba Cloud for respective architectures.
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Android 12 image for AWS and GCP is out!
Beta testing is over; final Android 12 image for Genymotion is released on AWS (arm64) and GCP (x86_64).
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Genymotion Desktop Release Notes 2.x
Release notes for Genymotion Desktop 2.x (not maintained) covering new features, changes, and fixes by version.
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Genymotion Desktop Release Notes
Release notes for Genymotion Desktop detailing new features, changes, fixes, and known issues across versions 3.9.0 to 3.0.0.
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Emulated Sensors and Features - Genymotion Desktop
Genymotion Desktop emulates sensors and features for Android devices, including GPS, camera, network, and biometrics.
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Web page integration
Guidance on embedding a Genymotion device in a custom web page using the Genymotion device web player JavaScript SDK.
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Public HTTP API
Genymotion SaaS provides a full HTTP API to manage devices and API tokens.
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Features and Emulated Sensors
Genymotion SaaS features and sensors emulation guide, detailing widgets for Sound Volume, Rotate Screen, Full-screen, Install Apps, File Upload, Clipb...
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SaaS User Guide - Basic Steps
Step-by-step guide to setup, launch, use and save a Genymotion SaaS virtual device.
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Pricing
Pricing plans for Genymotion SaaS including Pay as you Go, Unlimited, and Premium with details on usage, billing, and upgrades.
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Empower your Android teams with Virtual Devices that truly scale on AWS
Genymotion Cloud on AWS offers scalable Android emulation on EC2 with high compatibility and performance, plus a sign-up form to start using AWS marke...
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Exclusive Offer
Exclusive 50% off Genymotion for existing AWS customers with a form to share details and overview of compatibility, performance, and scalability on AW...
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Genymotion Device Image – EULA
End User License Agreement for Genymotion Device Image covering access, use, restrictions, payments, confidentiality, and other terms.
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Genymotion Device Image – Refund & Cancel
Refund and Cancellation Policy for Genymotion Device Image (Cloud PaaS); refunds are at Genymobile's sole discretion and require contacting support.
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Fotobot x Genymotion x Fireshot
Case study of zero-touch photo curation using Genymotion on AWS to store and stream WhatsApp photos to Google Photos and digital frames.
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Device image User Guide
Guide to configuring Genymotion user data parameters to automate instance settings across providers.
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Genymotion PaaS Release Notes (Deprecated)
Legacy release notes for Genymotion PaaS, listing deprecated versions and changes.
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Accessing instances with SSH
Guide for SSH access to Genymotion Virtual Devices, including key generation, import, and connection steps.
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Accessing an instance with PuTTY
Guide to converting private keys to PuTTY format, importing keys, and connecting to Genymotion instances via PuTTY.
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Create Pre-configured Images
Guide to creating pre-configured Genymotion VM images across AWS, GCP, Alibaba, and Azure.
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External Storage
Guides to generate, attach, and migrate external disks for Genymotion cloud instances.
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Genymotion Cloud on Google Cloud Platform (GCP) – Getting Started
Guidance for deploying Genymotion Cloud on GCP, including available Android images, network security, and instance deployment steps.
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AWS
Genymotion AWS deployment guide with available images, setup steps, security, and access instructions.
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SaaS User Guide
Genymotion SaaS user guide detailing requirements, features, tools, and HTTP API.
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Genymotion Device image Platform as a Service (PaaS) – Device image User Guide
Genymotion Device image Platform as a Service (PaaS) is a pay-as-you-use solution that lets you run Android virtual devices on cloud platforms and siz...
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I only use Genymotion instances for a few minutes at a time, does AWS offer per-...
Genymotion per-second billing applies to EC2 infrastructure costs only; Genymotion is billed per hour, with private pricing available.