Genymotion Device Image (PaaS) - Refund & Cancel Policy

Source: https://genymotion.com/cloud-paas-refund-and-cancel

Keywords: Genymotion Device Image, Refund eligibility, Genymobile, Cloud PaaS

Document ID: genymotion_com_cloud-paas-refund-and-cancel

Genymotion Device Image (PaaS) - Refund & Cancel Policy

Refund eligibility is at Genymobile sole and exclusive discretion. Refund eligibility applies if customers request a refund of any fees after customers have purchased access to Genymotion Device Image (Cloud PaaS) from cloud providers for any supported instance type. Refund eligibility applies even if customers have not launched Genymotion Device Image (Cloud PaaS).

Should customers decide to stop using or cancel after customers launch Genymotion Device Image (Cloud PaaS) from cloud providers for any reason other than a technical problem, refund eligibility is at Genymobile sole and exclusive discretion. Refund eligibility applies within the time period for which customers have the right to access the product.

Should customers face an issue other than forgetting to stop devices, customers must first contact Genymotion technical support to be eligible for a refund. Approval, as well as full or partial refund, is at Genymobile sole and exclusive discretion.