9 months ago · Updated
Genymobile only provides AMI images to EC2 instances as a third-party seller.
Amazon, Google, Alibaba, and Microsoft monitor Genymotion Device Image instances usage.
Genymobile cannot get or provide reports like the number or the kind of instances started.
Genymobile cannot get or provide reports like how long instances have been running.
Because Genymobile has no control over the billing process, Genymobile does not take any responsibility for incorrect charges.
For more details, please refer to our Genymotion Device images Refund and Cancellation Policy.
Genymobile recommends contacting cloud provider support before contacting Genymobile to request a refund.