How to fix "Your CPU is incompatible with virtualization technologies" error?

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Keywords: Genymotion Desktop, hardware virtualization, VT-x, AMD-V, SVM, Hyper-V, BIOS/UEFI, virtual machine

Document ID: https://support.genymotion.com/hc/en-us/articles/360002737597-How-to-fix-Your-CPU-is-incompatible-with-virtualization-technologies-error#split1

Updated: 7 months ago

This error usually happens in the following situations:

1. You are running Genymotion Desktop in a virtual machine

Genymotion Desktop has been designed to run in a physical environment, not in a virtual machine. For this reason, nested virtualization is not supported and Genymotion Desktop will not work if run in a Windows, Linux or macOS VM.

For more details, please refer to Can Genymotion Desktop run in a virtual machine?

2. Your CPU does not meet Genymotion hardware requirements

Genymotion needs hardware virtualization to run. While almost any recent CPU support this feature, some low-end CPUs don't. Make sure that your CPU meets Genymotion Desktop requirements.

3. Hardware Virtualization (VT) is disabled

All modern CPUs support hardware virtualization (VT-x/SVM), but this feature may be disabled by default.

Check that Intel VT-x, AMD-V and/or SVM is enabled in your computer BIOS/UEFI - please refer to your computer manufacturer user guide to find how to access the BIOS/UEFI.

If you are using a computer with Windows pre-installed, you may not be able to access it at start-up. In this case, just follow the instructions from these articles:

4. Windows + Hyper-V

Hyper-V interferes with Genymotion Desktop when using VirtualBox hypervisor. Please make sure that Hyper-V is disabled when running Genymotion.

For detailed instructions, please refer to Genymotion Desktop and Hyper-V.

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