How to fix "Your CPU is incompatible with virtualization technologies" error?

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Keywords: Genymotion Desktop, virtualization technologies, Hardware Virtualization (VT), Hyper-V, VT-x, AMD-V

Document ID: https://support.genymotion.com/hc/en-us/articles/360002737597-How-to-fix-Your-CPU-is-incompatible-with-virtualization-technologies-error#split1

This error usually happens in the following situations:

1. You are running Genymotion Desktop in a virtual machine

Genymotion Desktop has been designed to run in a physical environment, not in a virtual machine. For this reason, nested virtualization is not supported. Genymotion Desktop will not work if run in a Windows, Linux or macOS VM.

For more details, please refer to

2. Your CPU does not meet Genymotion hardware requirements

Genymotion needs hardware virtualization to run. While almost any recent CPU support this feature, some low-end CPUs do not.

Make sure that your CPU meets .

3. Hardware Virtualization (VT) is disabled

All modern CPUs support hardware virtualization (VT-x/SVM). This feature may be disabled by default.

Check that Intel VT-x, AMD-V and/or SVM is enabled in your computer BIOS/UEFI. Please refer to your computer manufacturer user guide to find how to access the BIOS/UEFI.

If you are using a computer with Windows pre-installed, you may not be able to access it at start-up.

In this case, just follow the instructions from these articles:

4. Windows + Hyper-V

VirtualBox falls back to software virtualization when Hyper-V is active. This causes multiple issues and compatibility problems with Genymotion Desktop, including this error.

At this time, we strongly recommend disabling Hyper-V when using Genymotion Desktop on Windows. For detailed instructions, please refer to

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