I have a European VAT number and I can't seem to use it (License purchase)

Source: https://support.genymotion.com/hc/en-us/articles/115000466345-I-have-a-European-VAT-number-and-I-can-t-seem-to-use-it-License-purchase

Published: 2026-01-25

Keywords: VAT, license purchase, Genymotion, European VAT, tax

Document ID: support_genymotion_com_hc_en-us_articles_115000466345-I-have-a-European-VAT-number-and-I-can-t-seem-to-use-it-License-purchase

VAT handling during Genymotion license purchases

VAT may not be applied at the cart stage due to a platform bug.

VAT may not be deducted at the cart stage due to a platform bug.

VAT will be applied after the purchase is completed.

The VAT amount will appear on the invoice.

If the VAT is incorrectly charged after purchase, contact the Genymotion sales department at sales@genymotion.com with a copy of the invoice.

The Genymotion sales department will regularize the purchase.

Need more help? Request Technical Support.

I can't renew part of the licenses from an order
I get the error "Too many attempts, please try again later."
I get the error: "You have activated the maximum number of workstations allowed by your license"
Can I play games with Genymotion?
How to connect to a Genymotion Device Image instance web interface with a security certificate?