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Welcome to Genymotion help center!
Users' Guides
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Tutorials
TutorialsVarious Tutorials for all Genymotion products.
Release Notes
Release NotesNew features, fixes and other announcements.
Knowledge Base / Frequently Asked Questions
Have a question or an issue? Find the answers here.
Categories
- Your Genymotion account FAQ for your Genymotion account
- All Genymotion platforms
- Genymotion SaaS Genymotion in the Cloud
- Genymotion PaaS (Device image) Genymotion for AWS, Alibaba, GCP and MS Azure
- Genymotion Desktop Genymotion for PC and Mac
Promoted articles
- I don't receive the activation mail
- I can't create an account: "Something went wrong, please try again."
- How to connect Burp Suite to Genymotion?
- How to install and setup Aurora Store on Genymotion?
- How to override the Bluetooth and Wifi MAC addresses.
- The date and time of the device is not correct
- Is Genymotion free?
- Which Android images are available?
- How to install Magisk on Genymotion?
- I can't find Google Play Store. Where is it?
- Google Play Store says "Your device isn't compatible with this version" when I try to install an app or a game
- How to connect a virtual device to a proxy?
- Can I play games with Genymotion?
- Is it possible to un-root or hide root?
- Can I send or receive calls and text messages from a real phone or tablet?
- How to change the account billing contact?
- I have just created a Genymotion Cloud SaaS account. How do I activate my free trial?
- I can't sign in to my Genymotion Cloud account: "Fail to login"
- I cannot run more than 2 virtual devices at the same time. Is it possible to increase it?
- How to embed a Genymotion Device image instance in a website?
- I get the error "no matching host key type found. Their offer: ssh-rsa" when trying to connect with SSH
- How can I get old versions of Genymotion Desktop?
- I want to test Genymotion Desktop Pro, with full features, but I have already selected "Personal Use"
- Is there a trial for Genymotion Desktop Pro edition?
- What are Genymotion Desktop requirements?
- How to uninstall Genymotion Desktop completely (purge)?
- I get the error "Too many attempts, please try again later."
- I get the error: "You have activated the maximum number of workstations allowed by your license"
- I have just changed my password, but Genymotion Desktop still says "bad username and/or password"
- Genymotion Desktop is stuck on "Booting..." animated logo
- Unable to start the Virtual Device
- An error has occurred while trying to create a virtualbox host-only network interface
- The VirtualBox DHCP server has not assigned an IP address to the virtual device
- VirtualBox recommended versions
- Which Linux distributions are officially supported?
- Does Genymotion Desktop support Apple Mac M4 models?
- I have upgraded macOS Sequoia to 15.2 and Genymotion Desktop has stopped working
- The device starts, but I can't click anywhere and widgets are greyed out (macOS)
- Apple Mac M series support
- I get the error "Unable to start the virtual device" after a Windows update
- Windows - Unable to start the Virtual Device
- The virtual device crashes, freezes or fails to boot on Windows
- How to disable Hyper-V in Windows?
- Windows - An error has occurred while trying to create a virtualbox host-only network interface