macOS - Unable to start the Virtual Device

Virtual machines, servers and Cloud services (AWS, GCP, Azure,...)

Genymotion Desktop is designed to run in a physical environment. Genymotion Desktop is not designed to run in a virtual machine. Running Genymotion Desktop in a macOS VM is not supported. Running Genymotion Desktop in a mac server is not supported. Running Genymotion Desktop in a macOS Cloud instance is not supported.

For more details, please refer to the following articles:

• Can Genymotion Desktop run in a virtual machine?
• Can Genymotion Desktop run on a server?
• Can Genymotion Desktop run in a Cloud service (AWS, Google Cloud, MS Azure, Alibaba, etc.)?

Mac M4 and macOS Sequoia 15.2

There was a compatibility issue with Sequoia 15.2 on Mac M4 and legacy versions of Genymotion Desktop. To fix this problem, use the latest versions of Genymotion Desktop. For more information, refer to: I have upgraded macOS Sequoia to 15.2 and Genymotion Desktop has stopped working.

Upgrading from Genymotion Desktop legacy (3.3.3 or lower) on mac M

If Genymotion Desktop 3.3.3 or lower was installed on an Apple mac M series, purge it before upgrading. For more details, refer to: Apple Mac M series support.

QEMU

Security & Privacy issue

If QEMU hypervisor is used, or if running on a mac M series, ensure that macOS firewall does not block local ports connections. We recommend the following settings.

Some local TCP ports are not available

When using QEMU hypervisor, Genymotion Desktop uses the following local TCP ports to connect to QEMU:

• 5555 (ADB)
• 6379 (REDIS)
• 24297 (Audio)
• 24810 (Audio)
• 24800 (Camera)
• 25000 (Render)
• 22468 (Render)

Make sure that no other tool or software is using any of those local TCP ports. REDIS server tends to use local port 6379, and this port will conflict with Genymotion and QEMU. To fix this, stop REDIS server with the following command:

brew services stop redis

To fix the conflict, change the "port" directive in your redis.conf configuration file. This change makes REDIS server use another local port.

VirtualBox

QEMU is now the default hypervisor and is recommended over VirtualBox. QEMU provides better compatibility and performances on macOS. If VirtualBox was used previously, switching to QEMU hypervisor is recommended via switching to QEMU hypervisor.