The date and time of the device is not correct

Source: https://support.genymotion.com/hc/en-us/articles/24971814316317-The-date-and-time-of-the-device-is-not-correct

Published: 2026-02-28

Keywords: Genymotion, Android emulator, NTP, date and time, Internet connectivity, troubleshooting

Document ID: https://support.genymotion.com/hc/en-us/articles/24971814316317-The-date-and-time-of-the-device-is-not-correct#split1

6 months ago • Updated

This behavior usually occurs when the device does not have access to the Internet.

At boot, Android tries to connect to google.com to verify the connectivity.

If this step fails, Android does not connect to the NTP server and retrieve the time and date.

The device reverts back to the factory timestamp.

NTP stands for Network Time Protocol. An NTP server is a time server that provides the current time to devices.

To fix this, make sure that the device is connected to the Internet.

If the device always displays "No Wifi", refer to the article The Wifi is disabled (no network) when I boot the device for possible solutions.

If you are using Genymotion Desktop with QEMU (Linux, macOS), this may occur when using quick boot.

Try a cold boot instead.

See Genymotion Desktop on-line documentation.