Android 15 compatibility on Windows
Android 15 is the Android operating system version 15. If you are using Android 15 on Genymotion, there are known compatibility issues with this Android image on Windows. See Genymotion Desktop release notes. We strongly recommend using Android 14 or lower on Windows until the problem is fixed because Android 15 has compatibility issues on Windows.
This problem only affects Windows. Intel iGPU work very well with Genymotion on Linux.
Intel(R) integrated GPU on Windows
Genymotion Desktop rendering has performance and stability issues with the display drivers for Intel UHD/HD integrated GPUs on Windows due to limited OpenGLES support from Intel UHD/HD display drivers for Windows. If your computer uses this family of GPUs for display, Genymotion Desktop should be used on Linux instead of Windows. If using Linux is not an option, you can try lowering the maximum OpenGL ES API version to 3.0 or 2.0 by adjusting the device settings.
To adjust the OpenGL ES maximum API version, open the device settings, in the DISPLAY tab, Advanced section, and set the OpenGL ES maximum API version to 3.0 or 2.0.
Laptop with discrete GPU
NVIDIA Optimus and AMD Switchable Graphics fail to set Genymotion Desktop to use the High performance discrete GPU. To fix this, force Genymotion Desktop to use the High performance GPU. For detailed instructions, please refer to How to force Genymotion Desktop use the high performance discrete GPU on laptops?
Windows power mode is too low
Make sure to set your power mode to Best Performance.
The virtual device is too powerful for your hardware
Android 9 and above require at least a 6 cores CPU and 8192MB of RAM to operate normally. If your computer does not meet the recommended hardware requirements, try using Android 8.1 or lower.
Use VirtualBox recommended version
If you installed VirtualBox separately, or if you have an old installation, make sure that you use VirtualBox recommended version.
Disable Hyper-V
Hyper-V is known to cause performance and stability issues when using VirtualBox with Genymotion. It is recommended to disable it when using Genymotion. See Genymotion Desktop and Hyper-V for instructions.
Was this article helpful?
Yes No 29 out of 48 found this helpful.
Need more help? Request Technical Support
Related articles
- How to fix issues on Windows with laptops using hybrid graphics (dual GPU)?
- VirtualBox recommended versions
- Unable to start the Virtual Device
- The Virtual device takes a very long time to boot and is very slow
- I can't find Google Play Store. Where is it?