Why can't I install apps from the Play Store in Genymotion Desktop?

Topic: Android Dev Integration

Last verified against genymotion.com:

Google Play apps may not appear or install because the app is incompatible with the virtual device. The most common causes are a rooted image, a CPU architecture mismatch, or an app that needs features Genymotion does not emulate. Sources: Install Applications, I can't install or run an application/game in Genymotion Desktop

Try these checks:

  • Use a non-rooted Android image.
  • If you are on PC or Mac Intel, the app may be ARM-only. In that case, use a Mac M device or a cloud device with ARM64.
  • If the app needs unsupported hardware or sensors, it may fail with “Your device isn’t compatible with this version.”

Genymotion Desktop also needs Google Play Services installed first through the Open GApps widget, because they are not preinstalled. I can't find Google Play Store. Where is it?

Q&A ID: 983