VT-x or AMD-V/SMV capability must be enabled.

**How to enable VT‑x or AMD‑V/SMV (hardware virtualization) for Genymotion Desktop**

Genymotion Desktop requires that your CPU’s hardware virtualization feature be turned on in the BIOS/UEFI. Below are the steps for the most common operating systems:

| OS | How to access BIOS/UEFI | Where to enable |

|----|------------------------|-----------------|

| **Windows 10/11** | 1. Open *Settings* → *Update & Security* → *Recovery* → *Restart now* (under Advanced startup).
2. Choose **Troubleshoot** → **Advanced options** → **UEFI Firmware Settings** and reboot. | • If you have an **Intel** CPU → **Intel Virtualization Technology (VT‑X)**
• If you have an **AMD** CPU → **SVM Mode** |

| **macOS** | Restart and hold **Option‑Command‑P + R** (or **⌥⌘R** on newer Macs) to enter the firmware settings. | Enable **Intel VT‑x** or **AMD‑V** under the *Security* tab. |

| **Linux** | Reboot and press the BIOS key (often **Esc**, **F2**, **Del**, or **F10**) during POST. | Look for *Virtualization* or *CPU* settings – enable **Intel VT‑x** or **AMD‑V**. |

### Quick Tips

* **Fast Startup** can hide the UEFI entry on Windows; disable it in *Control Panel → Power Options → Choose what the power buttons do → Change settings that are currently unavailable* if needed.

* After enabling, **save** the changes and reboot your PC.

* If you still see “Your CPU is incompatible with virtualization technologies” errors, double‑check the BIOS setting and confirm your CPU supports the feature.

For a step‑by‑step video guide, visit Genymotion’s support page on hardware virtualization:

[How to enable hardware virtualization (VT‑x/SVM) on Windows 10](https://support.genymotion.com/hc/en-us/articles/4410579627537-How-to-enable-hardware-virtualization-VT-x-SVM-on-Windows-10) (updated 2025‑04‑09).

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**Next question:**

Could you let me know which operating system you’re running Genymotion Desktop on? That way I can give you the exact key to press for your BIOS.