I can't find my application or game in Google Play Store (Genymotion Device image).

1 year ago • Updated

If you are trying to install an application and encounter the following issues:

• the application does not appear in Google Play Store.
• Google Play Store says "Your device isn't compatible with this version".
• you try to upload the application/game with an APK file, but it does not open.

Then, it may be available only for arm/arm64, or detect root.

1. The application/game is only available for arm (armv7) or arm64 (armv8)

• You need to use an ARM version Genymotion Device image. For more details, please refer to Genymotion Device image user guide

2. The application/game detects root

• Genymotion Device Android 9.0 and below images are rooted and cannot be unrooted. However, our Android 10.0 and above images are user build images: they are not rooted by default. For more details, please refer to Genymotion Device image user guide: root toggle.

3. The application/game requires unsupported features

• If the above fails, it may also mean that the app or game you are trying to install requires one or more features that are not emulated yet; such as Bluetooth, Fingerprint or Sensors.
• In this case, make sure to always use the latest version of Genymotion Device image and check out our release notes regularly for new releases.

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