Why the app does not appear in Google Play Store
This article explains why an app or game may not appear in Google Play Store when using a Genymotion Device image.
- The application or game is only available for arm (armv7) or arm64 (armv8).
- The application or game detects root.
- The application or game requires unsupported features.
The application or game may be available only for arm (armv7) or arm64 (armv8). You need to use an ARM version Genymotion Device image. For more details, please refer to Genymotion Device image user guide.
The Android version matters for root detection. Genymotion Device Android 9.0 and below images are rooted and cannot be unrooted. Android 10.0 and above images are user build images; they are not rooted by default. For more details, please refer to Genymotion Device image user guide: root toggle.
The app or game may require features that are not yet emulated. Examples of such features include Bluetooth, Fingerprint, or Sensors. In this case, always use the latest version of Genymotion Device image and check release notes regularly for new releases.
How to resolve
1. The application/game is only available for arm (armv7) or arm64 (armv8) You need to use an ARM version Genymotion Device image. For more details, please refer to Genymotion Device image user guide.
2. The application/game detects root Genymotion Device Android 9.0 and below images are rooted and cannot be unrooted. Android 10.0 and above images are user build images; they are not rooted by default. For more details, please refer to Genymotion Device image user guide: root toggle.
3. The application/game requires unsupported features If the above fails, it may also mean that the app or game you are trying to install requires one or more features that are not emulated yet; such as Bluetooth, Fingerprint or Sensors. In this case, make sure to always use the latest version of Genymotion Device image and check out our release notes regularly for new releases.
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