11 days ago · Updated
If you get one of the following issues:
- The application does not appear in Google Play Store.
- Google Play Store displays the error "Your device isn't compatible with this version".
Try the following:
1. Use an unrooted Android image
Some apps and games can only be installed and run if the device is not rooted.
Use an unrooted Android image to fix this installation and run issue.
For more information, refer to: Is it possible to un-root or hide root?
2. Use Genymotion Desktop on mac M, or use a Cloud device (Genymotion SaaS)
Genymotion Desktop virtual devices architecture is x86/x86_64 on PC and old Mac Intel, and arm64 on Mac M.
If the application is not available in Google Play Store with Genymotion Desktop on PC or Mac Intel, the application/game can also be available only for arm64.
In that case, the options are either:
- Use Genymotion Desktop on an Apple Mac M computer.
- Use a cloud device via Genymotion SaaS.
See: How to use a Cloud device in Genymotion Desktop?
For more information, refer to: How to run applications and games for arm (arm64)?
3. Google Play Store detects Genymotion
If none of the above options helped, Google Play Store likely detects the device as an emulator.
To workaround this detection, use Aurora Store instead of Google Play Store.
For detailed instructions, refer to: How to install and setup Aurora Store on Genymotion?