I can't reset my password: "Your email has not been sent, please retry later"

Source: https://support.genymotion.com/hc/en-us/articles/360004354237-I-can-t-reset-my-password-Your-email-has-not-been-sent-please-retry-later

Keywords: password reset, Your email has not been sent, retry later, Genymotion Cloud, Desktop, account password reset, help center, technical support

Document ID: https://support.genymotion.com/hc/en-us/articles/360004354237-I-can-t-reset-my-password-Your-email-has-not-been-sent-please-retry-later#split1

5 years ago • Updated

If you get the error "Your email has not been sent, please retry later" when requesting a password reset, then you are probably on the Cloud account portal instead of Desktop.

Please go to https://www.genymotion.com/account/password-reset/ and try again.

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