The device display is stuck at "Connecting to your virtual device..." on macOS

Source: https://support.genymotion.com/hc/en-us/articles/29894365250845-The-device-display-is-stuck-at-Connecting-to-your-virtual-device-on-macOS

Published: 2026-02-28

Keywords: Genymotion, macOS, Safari compatibility, Chrome, Chromium, Troubleshooting

Document ID: https://support.genymotion.com/hc/en-us/articles/29894365250845-The-device-display-is-stuck-at-Connecting-to-your-virtual-device-on-macOS#split1

Last updated: 4 months ago.

Issue description

This is a known compatibility issue with Safari 18 and above.

Please use Google Chrome or Chromium on macOS/iOS instead, until the problem is fixed.

Feedback

Was this article helpful?

Yes.
No.

Help

Need more help? Request Technical Support.

I have a mac and I can't find Android 5.0 to 10.0 in Genymotion Desktop
I can't find Google Play Store. Where is it?
Apple Mac M series support
Can Genymotion Desktop run in a virtual machine?
I don't receive the activation mail

Issue description

Feedback

Help

Related articles