Genymotion Desktop is the desktop software that runs Genymotion virtual devices. The virtual device display may be black or distorted. The article explains Windows related GPU issues. The article explains Linux related GPU issues.
Windows
- You are using a laptop or notebook with a discrete GPU and an integrated GPU (for example Intel/Nvidia or Intel/AMD).
- On this hardware the Intel integrated GPU does not provide good OpenGLES support on Windows.
- This situation often results in crashes at startup.
- This situation often results in poor performance.
- To fix this, you need to force Windows to use the high-profile discrete NVIDIA/AMD GPU globally.
- To do so, please refer to How to fix issues on Windows with laptops using hybrid graphics (dual GPU)?
- Your PC or laptop has an Intel UHD/HD integrated GPU.
- Genymotion Desktop has compatibility issues with Intel UHD/HD GPUs on Windows.
- This is because Intel UHD/HD drivers for Windows provide limited OpenGLES support.
- For more details, see The virtual device crashes, freezes or fails to boot on Windows.
- Your display drivers are not up-to-date.
- Upgrade your display drivers to their latest stable version.
Linux
- Nvidia open source drivers.
- Genymotion requires advanced OpenGL extensions which are not well supported by the open-source drivers "nouveau" for Nvidia GPUs.
- You need to use Nvidia proprietary drivers instead.
- For more information, please refer to On Linux, the virtual device display is black/white/distorted.
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