-
I will need a huge volume of usage, is it possible to have a discount on AWS?
Customer service contact for AWS volume discounts.
-
SaaS User Guide
Official guide for getting started with Genymotion SaaS, including creating an account, logging in, and starting a plan.
-
Create Pre-configured Images
Guide to creating pre-configured Genymotion VM images across AWS, GCP, Alibaba, and Azure.
-
Do I need a license if I use Genymotion Desktop for teaching?
License requirement for Genymotion Desktop in teaching contexts, noting a special educational offer and link to pricing.
-
I have cancelled my cloud provider subscription. Can I get a refund for Genymoti...
Genymotion support states that refunds for Genymotion PaaS/Device Image usage are not available after cancelling a cloud provider subscription. Refund...
-
I forgot to stop my Genymotion PaaS/Device Image instance; can I get a refund?
Genymobile does not normally offer a refund for Genymotion PaaS/Device image access after purchase. Users are responsible for monitoring instance acti...
-
How will I be charged for Genymotion on Alibaba?
Details subscription and Pay-As-You-Do billing for Genymotion on Alibaba, including fixed Genymotion charges and hourly Alibaba infrastructure cost ba...
-
I have been incorrectly charged by my cloud provider; how can I request a refund...
Genymobile only provides AMI images to EC2 instances. Amazon, Google, Alibaba, and Microsoft monitor Genymotion Device Image usage. For incorrect char...
-
How to delete my Genymotion SaaS (Cloud) account and all related data?
It is not possible for users to delete their Cloud account yet. To request account deletion, cancel the plan, remove credit cards, and submit an accou...
-
Can Genymotion Desktop run in a Cloud service (AWS, Google Cloud, MS Azure, Alib...
Genymotion Desktop is designed to run on a personal computer, not in a server or virtual environment. Running it on Windows, Linux, or macOS cloud mac...
-
I cannot run more than 2 virtual devices at the same time. Is it possible to inc...
Genymotion SaaS FAQ answer: the default Pay-As-You-Go plan does not offer to run more than 2 virtual devices at the same time, and special offers requ...
-
Get Started with Genymotion PaaS
Genymotion PaaS provides pay-as-you-use Genymotion Android virtual devices on cloud platforms with on-demand usage and CI integration.
-
SaaS User Guide - Administration Interface
Comprehensive guide to Genymotion SaaS administration: dashboard, user and group management, access control, quotas, billing, and settings.
-
Genymotion Desktop Plans
Genymotion Desktop Pro plans for Independent Workers, Enterprise, and Schools & Students, plus a Master Agreement for Enterprise with on-premises (Gen...
-
Get Started with Genymotion SaaS
Genymotion SaaS User Guide covering requirements, getting started, first steps, account creation, login, pricing, and deployment options.
-
Github Actions
Github Actions is a CI/CD platform. It enables automation of the build, test, and deployment pipeline by providing workflows. Genymotion SaaS Action l...
-
Pricing
Genymotion SaaS pricing plans. Pay as you Go (usage-based pricing), Unlimited (fixed-rate pricing), and Premium (custom pricing) with details on billi...
-
Get Started with Genymotion PaaS
Get started with Genymotion PaaS. Set network security inbound rules for ports, choose available Android images, and create and launch instances on AW...
-
Genymotion User Guides
Guides for Genymotion devices: Device Image, SaaS, and Desktop deployment options.
-
Alibaba
Genymotion documentation page for Alibaba Getting Started with User Guides
-
Pricing
Genymotion SaaS pricing with Pay as you Go, Unlimited, and Premium plans, including billing terms and capabilities.
-
How to get a license server for Genymotion Desktop?
Information about obtaining a license server for Genymotion Desktop and how to contact sales for offers or quotations.
-
I have been incorrectly charged by my cloud provider; how can I request a refund...
Genymobile states it cannot control cloud-provider billing and directs customers to the Refund and Cancellation Policy.
-
Is there a trial for Genymotion Desktop Pro edition?
Genymotion offers a 30-day free trial to test Genymotion Desktop Pro with all features before purchasing a license.
-
I have cancelled my cloud provider subscription. Can I get a refund for Genymoti...
Refund policy for Genymotion Device Image usage after canceling cloud provider subscription.
-
As a reseller, my client is interested in an AWS EC2 instance. How can I request...
Genymotion Help Center article explaining that AWS EC2 quote requests are handled via the marketplace and require an AWS account.
-
Will I be charged for using an application, sharing an URL, or running a device ...
Information about billing when running Genymotion on AWS, including charges for running an instance and ongoing billing if the instance is not stopped...
-
Is it possible to be charged annually basis on AWS?
AWS annual billing option for Genymotion's Yearly plan with a 30% discount.
-
I forgot to stop my Genymotion Device (PaaS) instance; how can I request a refun...
Refund policy and refund request process for Genymotion Device image (PaaS) refunds.
-
How will I be charged for Genymotion on Amazon Web Service (AWS)?
Details on trial period, subscription plans, and how Genymotion and AWS charges apply when using Genymotion on AWS.
-
Is Genymotion free?
Details about Genymotion free edition (Desktop) and trial options for Pro and Cloud offerings.
-
I have just created a Cloud (Genymotion SaaS) account. How do I activate my free...
Instructions to request a Genymotion SaaS free trial by selecting Individual or Enterprise.
-
I am using Genymotion Device Image on Alibaba, in the Chinese zone, and Wifi/Int...
Troubleshooting Genymotion Device Image connectivity in China by adjusting captive portal and NTP settings.
-
Genymotion Solutions Pricing
Pricing for Genymotion Desktop, Genymotion SaaS, and Genymotion Device Image.
-
Genymotion Offers Survey
Genymobile invites users to participate in a quick survey to influence features, prices, and the frequency of future offers.
-
Genymotion Device Image v14.0
Release notes for Genymotion Device Image v14.0, including Android versions, new features, improvements, bug fixes, and known issues.
-
Genymotion Device Image v14.1
Release notes for Genymotion Device Image v14.1, covering Android versions, cloud marketplaces, new features, improvements, bug fixes, and known issue...
-
Help Us Create the Perfect Genymotion Offer!
Genymotion invites users to participate in a survey to influence future offers.
-
Android 12 image is now available on Azure and Alibaba Cloud!
Genymotion announces Android 12 images are now available on Azure and Alibaba Cloud for respective architectures.
-
Genymotion Device Image – Refund & Cancel
Refund and Cancellation Policy for Genymotion Device Image (Cloud PaaS); refunds are at Genymobile's sole discretion and require contacting support.
-
Device image User Guide
Guide to configuring Genymotion user data parameters to automate instance settings across providers.
-
External Storage
Guides to generate, attach, and migrate external disks for Genymotion cloud instances.
-
I only use Genymotion instances for a few minutes at a time, does AWS offer per-...
Genymotion per-second billing applies to EC2 infrastructure costs only; Genymotion is billed per hour, with private pricing available.
-
How will I be charged for Genymotion on Google Cloud Platform (GCP)?
Billing details for Genymotion on Google Cloud Platform (GCP), including the 5 days trial period with a free $60.00 credit and monthly subscription co...
-
Shrink Your Costs: The Genymotion Desktop Winter Sale is Here!
Genymotion Desktop Winter Sale discount details for Genymotion Desktop Business licenses, including voucher code ITWORKSONMYMACHINE and the 20% offer ...
-
French Days 2026: Get 20% off Genymotion Desktop!
French Days 2026 offer: From April 29 to May 6, enjoy a 20% discount on Genymotion Desktop annual license (Business or Indie) using voucher code FRENC...