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Is Genymotion free?
Yes, we offer a free version of Genymotion Desktop for PC & Mac, known as Genymotion Desktop free edition, with limitations on technical support, feat...
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Is it possible to have several people on my team connected to the same virtual d...
Yes. Multiple people can connect to a single instance in Genymotion PaaS/Device image. Each person connected to the instance will see others interacti...
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I have been incorrectly charged by my cloud provider. Can I request a refund?
Genymobile provides AMI images to EC2 instances, and cloud providers monitor Genymotion PaaS (Device Image) usage. For incorrect charges, refer to the...
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Which Android images are available?
Android images availability by Genymotion Desktop and Genymotion SaaS and Genymotion PaaS (AWS, GCP, Alibaba, Azure), including Android 16.0 not avail...
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My Webcam does not work with Genymotion PaaS/Device image on iOS.
The camera on iOS devices requires h264 support, which has only been recently added to Genymotion Device images.
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How to screen record with Genymotion PaaS/Device image?
Instructions for screen recording with Genymotion PaaS/Device image using the Capture feature, ADB, or the Genymotion HTTP API shell command, includin...
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How to set alarms, schedules and auto-shuthdowns to avoid extra charges with Gen...
Steps for avoiding extra charges by setting alarms, reminders, schedules, and auto-shutdowns for Genymotion PaaS/Device image on AWS, GCP, Alibaba, an...
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How to create a pre-configured (template) Genymotion PaaS/Device image instance?
Genymotion PaaS (Device image) guide article explains how to create a pre-configured Genymotion Device image. This article references the Genymotion P...
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Can Genymotion Desktop run in a Cloud service (AWS, Google Cloud, MS Azure, Alib...
Genymotion Desktop is designed for a personal computer, not a server or a virtual environment. Running it on AWS, Google Cloud, MS Azure, or Alibaba C...
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How to root a Genymotion virtual device?
Instructions for rooting a Genymotion virtual device across Genymotion Desktop, Genymotion SaaS, and Genymotion PaaS/Device Image, including reference...
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I can't install my application with an APK file
If you can't install an APK file with Drag'n drop or the File Upload widget, refer to Genymotion Desktop, SaaS, and PaaS (Device image) installation t...
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ADB connection is lost after a while with my Genymotion PaaS/Device image instan...
ADB connection can be lost after hacking via TCP port 5555 when ADB is not secured or authenticated, including when port 5555 is open to 0.0.0.0/0, wi...
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Can I use my host microphone with Genymotion PaaS/Device image?
You can use a host microphone with Genymotion PaaS/Device image by activating the camera widget and allowing a web browser to access the host webcam a...
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I have generated and setup a certificate but I still get a security warning when...
This bug only affects deprecated versions of Genymotion Device Image. The article recommends upgrading your instance with the latest stable Genymotion...
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I have cancelled my cloud provider subscription. Can I get a refund for Genymoti...
Genymotion PaaS/Device Image usage refunds are not allowed after a cloud provider subscription cancellation. Refunds only apply for incorrect charging...
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As a reseller, my client is interested in an AWS EC2 instance. How can I request...
This solution is only available on the AWS marketplace with an AWS account. Your client must create an account on the platform. Billing follows usage ...
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How many Genymotion Virtual Devices can I launch per AWS EC2 instance?
Genymotion answers how many Genymotion Virtual Devices can I launch per AWS EC2 instance by stating one Genymotion instance equals one EC2 instance.
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How to use a VPN with Genymotion PaaS?
Learn how to use a VPN with Genymotion PaaS (Device Image) using an Android VPN client or a Cloud provider VPN gateway.
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How to connect a Genymotion PaaS instance to any IDE?
How to connect a Genymotion PaaS instance to any IDE using ADB, including Cloud firewall setup for TCP port 5555 and a recommended SSH tunnel approach...
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I forgot to stop my Genymotion PaaS instance. Can I get a refund?
Genymobile refund policy for Genymotion PaaS (Device image) access purchased from third-party cloud providers, including contact for negotiating a par...
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I can't find any device templates with Genymotion PaaS.
Unlike Genymotion Desktop and Genymotion SaaS, there are no physical device templates with Genymotion PaaS (Device image). Android virtual machine ima...
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I am using Genymotion PaaS/Device Image on Alibaba, in the Chinese zone, and Wif...
Genymotion devices never report WiFi/Internet as connected in China on Alibaba. Change captive portal and NTP settings using a device shell.
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Android 16.0 (beta)
Android 16.0 (beta) release note for Genymotion SaaS and Genymotion Device Image, dated 2025-08-18. Includes a known issue and cloud marketplace links...
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I get the error "no matching host key type found. Their offer: ssh-rsa" when try...
Fixes the SSH error "no matching host key type found. Their offer: ssh-rsa" by adding -o HostKeyAlgorithms=+ssh-rsa and -o PubkeyAcceptedAlgorithms=+s...
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Genymotion PaaS v14.2
Genymotion PaaS v14.2 release notes dated 2026-04-17 with Android versions, cloud providers marketplaces, new features, improvements, and bug fixes.
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User Data Parameters
User Data Parameters for Genymotion PaaS. Defines user data JSON keys like applyEveryBoot, configuration, hwProfile, and user_dns, plus provider-speci...
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Template Images
Template Images explain how to create and use pre-configured Genymotion instance templates across AWS, GCP, Alibaba, and Azure with custom images and ...
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Data Backup
Genymotion PaaS Data Backup methods for instance data stored in the /data partition, including migration with External Data disk and backup via image ...
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Change authentication
Change authentication for Genymotion PaaS. Instructions cover updating credentials or disabling authentication from the Web UI or via ADB/SSH commands...
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Install a certificate
Install a certificate for Genymotion PaaS to remove security warnings. Follow prerequisites for the Let's encrypt-based flow and installation steps us...
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Genymotion PaaS Overview
Genymotion PaaS Overview: access the device display and interface, manage locale and dark mode, control power, use Device Logcat, configure device dis...
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Access with SSH
Generate a SSH key pair, import a SSH key pair, connect to a Virtual Device with SSH, and add additional SSH keys on Genymotion PaaS.
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Access with PuTTY
Access with PuTTY for Genymotion PaaS by converting an SSH private key using PuTTYgen, importing the SSH public key, and connecting to an instance wit...
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Connect to ADB
ADB is a communication protocol specific to Android. This page explains prerequisites and step-by-step setup to connect ADB to a Genymotion PaaS insta...
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Web page integration
Genymotion web page integration instructions for embedding a Genymotion SaaS or Genymotion PaaS instance using the open-source javascript SDK, Genymot...
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Get Started with Genymotion PaaS
Get Started with Genymotion PaaS: requirements, network security settings, available Android images, and cloud marketplace steps for running Genymotio...
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Help and Feedback
Help Center, technical support contact paths, and feedback guidance for Genymotion. Includes links to the Genymotion help center and the Genymobile Gi...
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Motion Sensors
The Motion Sensors widget allows simulation of Android motion sensors, including Accelerometer, Gyroscope, and Magnetometer, and configuration like En...
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Phone
The Phone widget simulates phone calls and text messages for Genymotion. It does not allow sending or receiving calls or text messages to/from real ph...
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Disk I/O
Disk I/O is a widget that emulates devices with slow internal storage so apps can read large disk data. It includes Genymotion Desktop, Genymotion Saa...
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Genymotion PaaS Release Notes
Genymotion PaaS Release Notes. Includes Current and Legacy release notes with changes, improvements, fixes, and known issues by version.
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Genymotion Self-hosted
Genymotion on your own servers provides control over performance, security, and scalability by deploying Android virtual devices in private cloud or o...
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Genymotion Device image
Genymotion Device image “Platform as a Service (PaaS)” offers an Android environment featuring the power of Genymotion. $0.60/hour per instance, witho...
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Genymotion Device Image End User License Agreement
Genymotion Device Image End User License Agreement defining Product, Orders, Documentation, access rights, use restrictions, refunds, confidentiality,...
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Genymotion Device Image (PaaS) - Refund & Cancel Policy
Refund eligibility for Genymotion Device Image (Cloud PaaS) is at Genymobile sole and exclusive discretion, including cases after purchase and after c...
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Genymotion Documentation
Genymotion documentation for an Android emulator with sensors and features. Virtual Android Devices for PC & Mac, Virtual Android Devices in the Cloud...
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Genymotion
Genymotion is a professional Android emulator for mobile development, testing, demo, learning, and much more, with Genymotion SaaS, PaaS, and Desktop ...
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Android Automotive for Genymotion Device Image
Android Automotive for Genymotion Device Image. Learn about AAOS, virtual IVI emulator features, the customized VHAL with gRPC, and Android Automotive...
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Genymotion Device Image
Genymotion Device Image tutorials list. Items include Install Magisk on Genymotion, Dynamically change vehicle properties in Android Automotive, Use B...
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Android 16 is on Genymotion Cloud!
Android 16.0 OS image is available on Genymotion cloud-based solutions. Learn how to start with Genymotion SaaS and Genymotion Device Image, plus mark...
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Parallel tests with Appium and Genymotion Device Image
Tutorial for running parallel tests with Appium and Genymotion Device Image, including Python (Pytest, xdist, rerunfailures) and Java (Riddle app) par...
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MobSF and Genymotion Device Image
Tutorial for setting up MobSF with a Genymotion Device Image instance using ADB on a physical local machine and configuring ANALYZER_IDENTIFIER and AD...
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Automotive OS 14.0 (beta) on Genymotion Device Image
Release notes for Automotive OS 14.0 (beta) on Genymotion Device Image
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Genymotion Device Image v14.1
Release notes for Genymotion Device Image v14.1, covering Android versions, cloud marketplaces, new features, improvements, bug fixes, and known issue...
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Genymotion Device Image v14.0
Release notes for Genymotion Device Image v14.0, including Android versions, new features, improvements, bug fixes, and known issues.
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Fotobot x Genymotion x Fireshot
Case study of zero-touch photo curation using Genymotion on AWS to store and stream WhatsApp photos to Google Photos and digital frames.
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Android Automotive is now available in beta!
Genymotion announces that Android Automotive is now available in beta with an Android Automotive OS 14.0 virtual device featuring baseband and network...
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Log4j vulnerability (CVE-2021-44228)
Genymotion confirms that none of Genymotion Cloud products, SaaS or Device Image, are impacted by CVE-2021-44228.
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Android 12 image is now available on Azure and Alibaba Cloud!
Genymotion announces Android 12 images are now available on Azure and Alibaba Cloud for respective architectures.
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Android 15 is out on Genymotion!
Genymotion announces Android 15 availability across SaaS, AWS Marketplace, and Device Image, with beta status.
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Android 14 beta is out!
Genymotion announces Android 14 beta images available for Genymotion Desktop, SaaS, and AWS devices.
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New servers in Southeast Asia for Genymotion SaaS
Genymotion announces a new data center in Singapore to improve connectivity for Android virtual devices.
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Find your perfect Genymotion plan
Genymotion pricing page with Genymotion Desktop, Genymotion SaaS, Genymotion PaaS, and Genymotion Self-hosted plan details and compare table.
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Share or Embed an instance
Share or Embed an instance using iframe. The page covers sharing an instance via a URL and embedding via Genymotion device web player.