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Do I need a license if I use Genymotion Desktop for studying?
Licensing guidance for Genymotion Desktop when studying, including free edition limitations and a student educational offer.
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How to purchase a Genymotion Desktop license?
Steps to buy a Genymotion Desktop license, including visiting the pricing page, selecting a plan, and receiving the license key by email. PayPal eChec...
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Do I need a license if I use Genymotion Desktop for teaching?
Yes, with a special educational offer available for teaching use.
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GMTool returns the error code 14
Explanation of GMTool error code 14 and license restrictions for GMTool features.
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How to connect to a Genymotion Device Image instance web interface with a securi...
Instructions to connect to a Genymotion Device Image instance web interface using a security certificate; references to Install a valid certificate.
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Is it possible to use a single license on mutiple computers?
Genymotion license policy: a license is for one user on one computer; spare machine allowance; reference to terms.
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PayPal license purchase - order received but no license key
Help article explaining steps when a PayPal license purchase order is received but no license key is issued.
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How to get a license server for Genymotion Desktop?
Information about obtaining a license server for Genymotion Desktop and how to contact sales for offers or quotations.
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How to get Genymotion Desktop free for personal use edition
Guide to obtaining Genymotion Desktop free for personal use edition.
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I have been incorrectly charged by my cloud provider; how can I request a refund
Genymotion states it does not control cloud billing and points users to the refund policy.
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Is there a trial for Genymotion Desktop Pro edition?
Genymotion offers a 30-day free trial to test Genymotion Desktop Pro with all features before purchasing a license.
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I get the error "Too many attempts, please try again later."
Explanation of the error when license registration fails too many times, IP blocks for 24 hours, and steps to verify the license key and avoid typos.
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I get the error "Your license has expired", while my Desktop license is still va...
Help article explaining the cause and fix for the 'Your license has expired' error when using Genymotion Desktop.
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How to release or re-assign a BUSINESS License?
Instructions to release or re-assign a BUSINESS license by contacting technical support and submitting a list of license keys to release.
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I have cancelled my cloud provider subscription. Can I get a refund for Genymoti...
Refund policy for Genymotion Device Image usage after canceling cloud provider subscription.
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I forgot to stop my Genymotion Device (PaaS) instance; how can I request a refun...
Refund policy and refund request process for Genymotion Device image (PaaS) refunds.
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I get the error: "You have activated the maximum number of workstations allowed ...
Help article describing the error when activating Genymotion Desktop licenses beyond the allowed number of workstations and steps to reset activation.
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How to manage (release, re-assign) my company licences?
Customers and resellers cannot modify license activation without a license server; contact support to release or reassign licenses.
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I get the error "Server Error (500)" when I try to purchase a license
Resolution steps for a server error 500 during Genymotion license purchase, including payment failure causes and recommended actions.
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I want to test Genymotion Desktop Pro, with full features, but I have already se...
Guidance to obtain a 30-day trial of Genymotion Desktop Pro after selecting Personal Use, including account removal and reactivation steps.
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Why is Camera unavailable with Genymotion Desktop?
The Camera feature requires a paid license to use the Android camera with Genymotion Desktop.
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I have a European VAT number and I can't seem to use it (License purchase)
Information about VAT handling during Genymotion license purchases and how to request regularization if VAT is charged incorrectly.
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Genymotion SaaS (Cloud) End User License Agreement
End-user license agreement for Genymotion SaaS (Cloud), detailing definitions, access rights, restrictions, fees, confidentiality, warranties, liabili...
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Genymotion Device Image End User License Agreement
End User License Agreement for Genymotion Device Image (Cloud PaaS) licensed to Customer by Genymobile.
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Genymotion Device Image (PaaS) – Refund & Cancel Policy
Refund policy for Genymotion Device Image (Cloud PaaS) including eligibility, cancellation, and refund process.
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Use Burp Suite with Genymotion SaaS
Step-by-step guide to use Burp Suite with Genymotion SaaS, including certificate installation and proxy configuration.
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Use Burp Suite with Genymotion Desktop
Guide to using Burp Suite with Genymotion Desktop, including certificate installation and proxy configuration.
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Genymotion 3.0 is out: brand new UI, Android Pie, and more!
Genymotion 3.0 release with a Material Design UI, Android 9 Pie, dynamic filters, updated VirtualBox, Mapbox, and Personal Use access.
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License Server Guides - Guide for Genymotion Desktop End Users
Instructions for using Genymotion Desktop with a license server and managing offline licenses.
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License Guide
Guide to registering and managing Genymotion Desktop licenses.
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Genymotion Device Image – EULA
End User License Agreement for Genymotion Device Image covering access, use, restrictions, payments, confidentiality, and other terms.