Licensing and Refunds

Information about obtaining a license server for Genymotion Desktop and how to contact sales for offers or quotations.

Steps to buy a Genymotion Desktop license: visit pricing, choose a plan, complete payment, and receive the license key by email; PayPal eCheck may tak...

Genymotion Help Center article explaining that PayPal orders may be generated without a license key if payment steps were not completed and how to res...

Licensing requirement for Genymotion Desktop when used for teaching, with an educational offer.

Guide to obtaining Genymotion Desktop free for personal use edition.

Genymotion free edition for studies has limitations; students can access an educational offer at $49/year with full features and support.

Genymotion offers a 30-day free trial to test Genymotion Desktop Pro with all features before purchasing a license.

Explanation of the error when license registration fails too many times, IP blocks for 24 hours, and steps to verify the license key and avoid typos.

Help article explaining the cause and fix for the 'Your license has expired' error when using Genymotion Desktop.

Instructions to release or re-assign a BUSINESS license by contacting technical support and submitting a list of license keys to release.

Refund policy for Genymotion Device Image usage after canceling cloud provider subscription.

Refund policy and refund request process for Genymotion Device image (PaaS) refunds.

Help article describing the error when activating Genymotion Desktop licenses beyond the allowed number of workstations and steps to reset activation.

Customers and resellers cannot modify license activation without a license server; contact support to release or reassign licenses.

Guidance to obtain a 30-day trial of Genymotion Desktop Pro after selecting Personal Use, including account removal and reactivation steps.

The Camera feature requires a paid license to use the Android camera with Genymotion Desktop.

Genymotion explains refund responsibility when cloud provider charges are incorrect and how to proceed.

Genymotion license usage policy: a license is for one user on one computer; spare machine allowed if main workstation is unavailable.

End-user license agreement for Genymotion SaaS (Cloud), detailing definitions, access rights, restrictions, fees, confidentiality, warranties, liabili...

End User License Agreement for Genymotion Device Image (Cloud PaaS) licensed to Customer by Genymobile.

Refund policy for Genymotion Device Image (Cloud PaaS) including eligibility, cancellation, and refund process.

Genymotion 3.0 release with a Material Design UI, Android 9 Pie, dynamic filters, updated VirtualBox, Mapbox, and Personal Use access.

Instructions for using Genymotion Desktop with a license server and managing offline licenses.

Guide to registering and managing Genymotion Desktop licenses.

End User License Agreement for Genymotion Device Image covering access, use, restrictions, payments, confidentiality, and other terms.

Refund and Cancellation Policy for Genymotion Device Image (Cloud PaaS); refunds are at Genymobile's sole discretion and require contacting support.