-
Does Magis TV work with Genymotion?
Magis TV is not compatible with Genymotion products; Magis TV can be installed but will not start.
-
The device display is stuck at "Connecting to your virtual device..." on macOS
Troubleshooting article about the device display stuck on macOS; recommends using Chrome/Chromium due to Safari compatibility issue.
-
Device image User Guide
Documentation for sharing and embedding Genymotion device instances, including installation and usage.
-
Does Genymotion Desktop support Apple Mac M4 models?
Apple Mac M4 support has been added since Genymotion Desktop v3.9.0. You can download the latest release at https://www.genymotion.com/product-desktop...
-
Download Genymotion Desktop
Download Genymotion Desktop stable 3.10.0 for Windows 11, Linux (x86_64), and macOS (x86_64, arm64), with SHA256 hashes, VirtualBox option, and platfo...
-
Get Started with gmsaas
Official get-started guide for the Genymotion GMSAAS Python package, including installation, configuration, and usage instructions.
-
gmsaas Command Line Interface
gmsaas is a command line tool to manage Genymotion SaaS Android virtual devices from the terminal, with installation, configuration, and usage guidanc...
-
Desktop User Guide
Genymotion Desktop guide for managing and configuring Virtual Devices, including boot methods, device configuration, and interaction features.
-
Genymotion Desktop Launchpad Overview
Genymotion Desktop Launchpad Overview explains the Devices dashboard, Android Images, Hardware profiles, Settings, and Troubleshooting panels.
-
Download Genymotion Desktop
Download Genymotion Desktop stable 3.10.0 for Windows 11, Linux (x86_64), and macOS (x86_64, arm64), with SHA256 hashes, VirtualBox option, and platfo...
-
Can I use VirtualBox 7.2 or 7.1 with Genymotion Desktop?
Genymotion Desktop may work with VirtualBox 7.2 or 7.1, but VirtualBox 7.2 or 7.1 has not been tested, and Genymotion Desktop is not officially suppor...
-
Device image User Guide
Help and technical support information for Genymotion Device image, including FAQ, health checks, troubleshooting, and contact options.
-
The virtual device display is black
Troubleshooting steps for a black Genymotion virtual device display caused by WebRTC blocking (add-ons/extensions or Chrome/Chromium versions).
-
Unable to load OpenGL libraries from your system
Troubleshooting steps for OpenGL library loading issues on Genymotion Desktop, including GPU compatibility and driver updates.
-
Every device API is set to 0.0 and size is changed to 1024x600
Genymotion explains that the device API is 0.0 and the display size becomes 1024x600 when using Genymotion Desktop 3.3.1, with a compatibility warning...
-
"Unable to start virtual device" (QEMU - Windows)
Troubleshooting steps for starting Genymotion virtual devices on Windows when QEMU cannot start due to Hyper-V and virtualization issues.
-
Is there a trial for Genymotion Desktop Pro edition?
Genymotion offers a 30-day free trial to test Genymotion Desktop Pro with all features before purchasing a license.
-
I get the error "Your license has expired", while my Desktop license is still va...
Help article explaining the cause and fix for the 'Your license has expired' error when using Genymotion Desktop.
-
I keep getting "Android Setup keeps stopping" error
This help article explains a known bug with the Android 11 x86_64 image after installing Open GApps and recommended workarounds.
-
I can't install my application with an APK file
Guide for APK installation issues when using Drag'n drop or the File Upload widget in Genymotion.
-
I can't find or install my game or application with Google Play Store
Troubleshooting steps for missing apps or incompatibility errors in Genymotion when using Google Play Store.
-
My Webcam does not work with Genymotion Device image (PaaS) on iOS
The iOS camera requires h264 support which has recently been added to Genymotion Device images but is not activated for iOS yet; camera on iOS devices...
-
An error has occurred while trying to create a virtualbox host-only network inte...
Help article for troubleshooting VirtualBox host-only network interface creation errors in Genymotion.
-
Genymotion Desktop becomes unstable and slow after a while.
Troubleshooting guidance for Genymotion Desktop becoming slow and unstable after long usage due to memory leaks.
-
Linux Installation Guide
Linux installation instructions for Genymotion Desktop, including prerequisites, steps, and device configuration.
-
Why isn't the virtual device available in the Android Device Chooser window in E...
Guidance for Genymotion virtual devices not appearing in Eclipse's Android Device Chooser and how to fix.
-
How to get Genymotion Desktop logs
Steps to generate Genymotion Desktop logs from UI or command line, plus auto-generated logs and per-virtual-device archives.
-
Genymotion plugin icon does not appear in Android Studio
Instructions to display the Genymotion plugin icon in Android Studio by enabling the toolbar.
-
I can't install or run an application/game in Genymotion SaaS
Troubleshooting app installation and runtime in Genymotion SaaS, covering ARM-only apps, root detection, and unsupported features.
-
I get the error "Network error - can't connect" when I launch Genymotion Desktop
Troubleshooting steps for a network connectivity error when launching Genymotion Desktop, including VPN/firewall considerations.
-
I can't create an account: "Something went wrong, please try again."
Genymotion Help Center article about an account creation error and activation email steps.
-
The device display does not show in Safari (Genymotion Device Image)
Compatibility issue with Genymotion Device Image on Safari 18 and higher; use Chrome or Chromium until a fix is released.
-
How can I get old versions of Genymotion Desktop?
Genymotion does not provide old Genymotion Desktop versions; upgrades introduce new features and Android images, making old-version compatibility unsu...
-
Android 15 and 16 are very slow (Genymotion Desktop)
Troubleshooting Android 15 and 16 performance issues on Genymotion Desktop.
-
Device link does not work (white and/or frozen screen)
Troubleshooting steps for Genymotion's Device link feature when the screen is white or frozen.
-
I can't activate my Desktop account: 'Invalid or expired activation link'
Troubleshooting Genymotion Desktop activation link issues, including handling multiple activation emails and browser differences.
-
Genymotion Desktop is very slow after installing openGAPPs (Windows - QEMU)
QEMU on Windows is experimental; use VirtualBox until QEMU support is more stable.
-
I have sound issues on mac M series
Genymotion Help Center article about a known bug on old macOS and Genymotion Desktop versions and the recommended update steps.
-
The Virtual Device display doesn't show in web browser with Genymotion Device im...
Troubleshooting WebRTC display forwarding from Genymotion Device image (PaaS) to a browser, including Chrome compatibility, firewall rules, and NAT/TU...
-
gmsaas User Guide
Known issues, support procedures, and troubleshooting steps for Genymotion gmsaas.
-
Requirements
Prerequisites, supported systems, and hardware requirements for Genymotion Desktop.
-
macOS Installation Guide
Genymotion Desktop installation guide for macOS, including supported versions and hypervisor requirements
-
Genymotion Plugins
Overview of Genymotion plugins for Android Studio, including prerequisites, installation, usage, and running Android applications.
-
Deploy an Application
Instructions for installing Android apps on Genymotion Desktop and related limitations.
-
Exclusive Offer
Exclusive 50% off Genymotion for existing AWS customers with a form to share details and overview of compatibility, performance, and scalability on AW...
-
Device image User Guide
Genymotion device image extra features documentation, including locale, dark mode, power controls, logs, content, and configuration options.
-
Requirements
Prerequisites for Genymotion Device image, including web browser recommendations and network security settings.
-
How to enable hardware virtualization (VT-x/SVM) on Windows 10?
Step-by-step instructions to enable VT-x/SVM by accessing BIOS/UEFI on Windows 10.
-
Does Genymotion emulate Bluetooth?
Preliminary Bluetooth emulation is available for Genymotion images. Pairing and connecting Bluetooth devices is not possible yet. Only the Bluetooth s...
-
Do Social Media apps work with Genymotion?
Compatibility information for social media apps on Genymotion. The article includes an account limitation and a compatibility list across Genymotion D...
-
The map is blank on the GPS widget
This knowledge base article notes that the map on the GPS widget is blank due to a bug affecting legacy Genymotion Desktop versions and recommends upg...
-
How to create your own skin in Genymotion Desktop?
Create custom Genymotion Desktop skins by adding background.png and skin.json to the correct skins folder, with display offset/size and resizeMargins ...
-
I have upgraded macOS Sequoia to 15.2 and Genymotion Desktop has stopped working
Genymotion Desktop 3.9.0 fixes the issue after upgrading macOS Sequoia to 15.2. If you used the previous workaround, remove export GM_QEMU_START_ARGS ...
-
Create your own skin for Genymotion Desktop
Create your own skin for Genymotion Desktop by adding background.png and skin.json in the Genymotion skins folder.
-
Gamepad
Use Gamepad in Genymotion Desktop on Android 12.0 and higher. If no Gamepad appears, refresh. Compatible summary includes Xbox 360, PS5, and Generic U...
-
Capture
Capture is a widget that allows you to take a screenshot or screencast of the virtual device display in Genymotion. It includes Screenshot, Screen rec...
-
The battery level chart visible in the system settings does not reflect the char...
Battery level chart only updates when the battery is discharging; other charge states do not affect the chart, regardless of host or manual mode.
-
Genymotion Desktop 3.5 is out!
Announcement of Genymotion Desktop 3.5 with a Baseband widget and GPS Widget enhancements including KML and GPX formats.