Performance & Compatibility

OBS virtual camera cannot be used with Genymotion Desktop due to compatibility issues between OBS Studio video format and the Genymotion camera API.

Genymotion help article about device templates and customization for Genymotion Desktop.

Steps to generate Genymotion Desktop logs from UI or command line, plus auto-generated logs and per-virtual-device archives.

Troubleshooting steps to resolve failures starting Genymotion Desktop on Windows due to VirtualBox host-only network issues.

Instructions to install Xposed, EdXposed, and LSPosed on Genymotion SaaS across Android versions, including cautions on obsolescence and alternatives.

Guidance for installing Xposed/EdXposed/LSPosed on Genymotion device images (PaaS), including prerequisites and version-specific steps. Obsolete frame...

Step-by-step instructions to install Xposed, EdXposed, and LSPosed on Genymotion Desktop across Android 12+, 8–11, and older Android versions.

Prerequisites and supported environments for Genymotion Desktop, including accounts, internet, virtualization, and OS/hardware requirements.

Troubleshooting steps for Genymotion Desktop when the Virtual Device cannot start.

Genymotion Device Image (PaaS) provides an Android environment on cloud platforms with customizable ARM64 devices, HTTP API, and emulated features.

Genymotion Desktop is a fast, simple Android emulator for PC and Mac with customizable devices, widgets, and GPU acceleration.

Documentation for Genymotion SaaS features and emulated sensors, including how to use each widget.

Mac M series users may see a black display when using video files in Genymotion's Media Injection widget; the issue is due to Qt and Rosetta compatibi...

Troubleshooting Windows display distortion or freezing with Genymotion on Android 8+.

Troubleshooting steps for Genymotion Desktop when the main window starts but is white or not visible.

Genymotion Shell enables scripting and control of Genymotion virtual devices and their sensors via a command-line interface.

Official guide for getting started with Genymotion SaaS, including creating an account, logging in, and starting a plan.

Windows updates can break Genymotion Desktop by affecting VirtualBox; fix by uninstalling and reinstalling VirtualBox

Genymotion help center with users' guides, tutorials, release notes, and frequently asked questions.

Download Genymotion Desktop for Windows, Linux, and macOS (Stable 3.9.0).

Comprehensive guide to Genymotion SaaS administration: dashboard, user and group management, access control, quotas, billing, and settings.

Graphical Interface section of Genymotion SaaS SaaS User Guide covering profile, datacenter, virtual devices, recipes, images, and support.

Reference guide for gmsaas command-line interface, including hardware profiles, images, recipes, and instance management commands.

Genymotion Desktop guide for managing and configuring Virtual Devices, including boot methods, device configuration, and interaction features.

gmsaas is a command line tool to manage Genymotion SaaS Android virtual devices from the terminal, with installation, configuration, and usage guidanc...

Guide to creating and managing custom hardware profiles, images, and recipes in Genymotion SaaS.

Overview of Genymotion emulated sensors and how to use their widgets.

Troubleshooting for missing msvcr100.dll on Genymotion Desktop legacy versions.

Instructions to fix VirtualBox configuration errors on Windows, Linux, and macOS by deleting config folders and reinstalling VirtualBox.

Guidance for PayPal license purchases when the order is received but no license key is issued.

Information about recording audio with a host microphone in Genymotion Desktop, Device Image, and SaaS, including licensing and browser permission req...

Magis TV is not compatible with Genymotion products; Magis TV can be installed but will not start.

Steps to request deletion of a Genymotion SaaS (Cloud) account and its data.

A support article about a bug where the map is blank on the GPS widget, advising users with legacy Genymotion Desktop to upgrade to the latest stable ...

GMTool reports error code 14 when a feature is used without a license; licensing requirements and available commands for free users are described.

Troubleshooting steps for errors during device creation or virtual terminal in Genymotion Desktop.

Genymotion Desktop does not support changing the camera resolution; the resolution is fixed at 1280x720 (720p).

Guidance to resolve Genymotion issues after upgrading VirtualBox or Genymotion Desktop by downloading the latest Genymotion Desktop or downgrading Vir...

Guide on charges for Genymotion SaaS virtual devices, including timeout behavior and how to obtain a usage report.

Troubleshooting article about the device display stuck on macOS; recommends using Chrome/Chromium due to Safari compatibility issue.

This article explains why the device's date and time may be incorrect when Internet access is unavailable at boot and how to fix it by ensuring connec...

Genymotion Desktop stopped working after macOS Sequoia 15.2 upgrade; fix is to upgrade to 3.9.0 and remove any previous workaround.

Genymotion Desktop may work with VirtualBox 7.2 or 7.1, but VirtualBox 7.2 or 7.1 has not been tested, and Genymotion Desktop is not officially suppor...

Instructions to build a custom Genymotion Desktop skin, including required files, folder paths, and sample skin.json structure.

Help and technical support information for Genymotion Device image, including FAQ, health checks, troubleshooting, and contact options.

Information about renewing Genymotion licenses: individual renewal is not supported; only complete order renewals with the same license count; contact...

Steps to generate Genymotion SaaS logs and logcats by installing gmsaas, running logzip, and sending the archive to support.

Instructions for subscribing to Genymotion SaaS plans with a note about contacting sales for multi-device use or alternative payment methods.

Genymotion states that usernames are no longer used for identification and login is via account e-mail.

Steps to reset your Genymotion Desktop account password.

Troubleshooting guide for Genymotion Desktop performance issues on Windows, Mac, and Linux.

Troubleshooting webcam compatibility with Genymotion Desktop, including UVC requirements and virtual webcam limitations.

Steps to verify installer integrity and re-download if checksums do not match.

Guidance on obtaining Genymotion Desktop free for personal use edition.

Troubleshooting steps for a black Genymotion virtual device display caused by WebRTC blocking (add-ons/extensions or Chrome/Chromium versions).

Genymotion Pay-As-You-Go does not allow running more than two virtual devices simultaneously; a special offer may be available upon request.

Genymotion Help Center with user guides for Device Image, SaaS, and Desktop.

Overview of Genymotion pricing on Alibaba, including subscription and pay-as-you-go plans and how costs vary with Alibaba infrastructure.

Troubleshooting a security warning when connecting Genymotion devices via Web; applies to deprecated Device Image versions; upgrade to latest stable G...

Genymotion SaaS pricing with Pay as you Go, Unlimited, and Premium plans, including billing terms and capabilities.

Troubleshooting steps for OpenGL library loading issues on Genymotion Desktop, including GPU compatibility and driver updates.

Help article about a temporary IP ban after multiple failed sign-in attempts and steps to recover access.

Genymotion Help Center article describing a known bug where the camera is unavailable when using the QEMU hypervisor and the cold boot workaround.

Genymotion explains that the device API is 0.0 and the display size becomes 1024x600 when using Genymotion Desktop 3.3.1, with a compatibility warning...

Troubleshooting steps for starting Genymotion virtual devices on Windows when QEMU cannot start due to Hyper-V and virtualization issues.

Genymotion offers a 30-day free trial to test Genymotion Desktop Pro with all features before purchasing a license.

Help article explaining the cause and fix for the 'Your license has expired' error when using Genymotion Desktop.

This help article explains a known bug with the Android 11 x86_64 image after installing Open GApps and recommended workarounds.

Step-by-step guide to install and configure a CoTURN STUN/TURN server on AWS (Ubuntu 20.04) and configure Genymotion devices.

Guide for APK installation issues when using Drag'n drop or the File Upload widget in Genymotion.

Troubleshooting steps for missing apps or incompatibility errors in Genymotion when using Google Play Store.

The iOS camera requires h264 support which has recently been added to Genymotion Device images but is not activated for iOS yet; camera on iOS devices...

Help article for troubleshooting VirtualBox host-only network interface creation errors in Genymotion.

Instructions to release or re-assign a BUSINESS license by contacting technical support and submitting a list of license keys to release.

Instructions to verify password and address potential IP blocks when Genymotion Desktop reports bad credentials.

Refund policy for Genymotion Device Image usage after canceling cloud provider subscription.

Genymotion states that the device image on-premise in Docker is not available yet and that the team is actively working on it.

Information about billing when running Genymotion on AWS, including charges for running an instance and ongoing billing if the instance is not stopped...

AWS annual billing option for Genymotion's Yearly plan with a 30% discount.

The help article notes that the article has been moved to Genymotion's website.

The article has been moved to Genymotion's website.

Troubleshooting guidance for Genymotion Desktop becoming slow and unstable after long usage due to memory leaks.

Genymotion does not provide Genymotion Desktop for 32-bit systems due to obsolescence of the x86 32-bit architecture.

Guidance on stopping virtual devices in Genymotion SaaS, including timeouts and gmsaas behavior.

Just follow the instructions from Genymotion Desktop on-line user guide.

Find Genymotion product user guides at the official docs site.

Troubleshooting steps for the 'Too many failed attempts' login error on Genymotion Desktop, including credential verification and password reset.

Linux installation instructions for Genymotion Desktop, including prerequisites, steps, and device configuration.

Help article describing the error when activating Genymotion Desktop licenses beyond the allowed number of workstations and steps to reset activation.

Help Center article directing users to the Genymotion Jenkins integration blog post.

Guidance for Genymotion virtual devices not appearing in Eclipse's Android Device Chooser and how to fix.

Instructions for relocating the Genymotion virtual device window when the title bar is unreachable.

Steps to generate Genymotion Desktop logs from UI or command line, plus auto-generated logs and per-virtual-device archives.

Instructions to display the Genymotion plugin icon in Android Studio by enabling the toolbar.

Help article explaining how to use Genymotion Desktop behind a proxy, with references to the Genymotion Desktop user guide and proxy connection guidan...

Troubleshooting app installation and runtime in Genymotion SaaS, covering ARM-only apps, root detection, and unsupported features.

Genymotion does not support Google Pay due to an emulated carrier; Google Pay requires a real device with a real carrier.

Troubleshooting steps for a network connectivity error when launching Genymotion Desktop, including VPN/firewall considerations.

Genymotion Help Center article about an account creation error and activation email steps.

Compatibility issue with Genymotion Device Image on Safari 18 and higher; use Chrome or Chromium until a fix is released.

Genymotion Desktop licenses can only be used on one computer, plus a spare; to use on another computer, contact technical support to reset activation.

Genymotion does not provide old Genymotion Desktop versions; upgrades introduce new features and Android images, making old-version compatibility unsu...

Details about Genymotion free edition (Desktop) and trial options for Pro and Cloud offerings.

Troubleshooting Android 15 and 16 performance issues on Genymotion Desktop.

Troubleshooting steps for Genymotion's Device link feature when the screen is white or frozen.

Genymotion Device Image camera API is not compatible with Safari standards; please use Chrome or Firefox.

Troubleshooting Genymotion Desktop activation link issues, including handling multiple activation emails and browser differences.

Known issue with quick boot on Genymotion Desktop for Mac; fix by performing a cold boot of the device.

Resolution steps for a server error 500 during Genymotion license purchase, including payment failure causes and recommended actions.

QEMU on Windows is experimental; use VirtualBox until QEMU support is more stable.

Genymotion Help Center article about a known bug on old macOS and Genymotion Desktop versions and the recommended update steps.

The Camera feature requires a paid license to use the Android camera with Genymotion Desktop.

Guidance to create a pre-configured Genymotion Device image (PaaS) instance, linking to the user guide.

Troubleshooting WebRTC display forwarding from Genymotion Device image (PaaS) to a browser, including Chrome compatibility, firewall rules, and NAT/TU...

Guidance on reporting security vulnerabilities and bugs on Genymotion's website, including where to find the Vulnerability Disclosure policy.

Genymobile invites users to participate in a quick survey to influence features, prices, and the frequency of future offers.

Refund policy for Genymotion Device Image (Cloud PaaS) including eligibility, cancellation, and refund process.

Known issues, support procedures, and troubleshooting steps for Genymotion gmsaas.

A new Genymotion virtual devices release fixes GPS location with Google Play Services on Android 11.

Genymotion SaaS offers Pay As You Go, Unlimited, and Premium plans for cloud-based Android emulation.

Genymotion announces arm64-only support for Genymotion SaaS, effective March 30, 2026, aligning with ARM-based devices and Google Play requirements.

Genymotion SaaS introduces Hardware Profiles and Image to create custom recipes, hardware profiles, and images from devices.

Case study of EarnIn's Android testing efficiency improvements using Genymotion SaaS.

Bolt Food case study on scaling mobile automated testing with Genymotion.

AppsFlyer case study on Genymotion: global training at scale for mobile marketing analytics.

Official get-started guide for the Genymotion GMSAAS Python package, including installation, configuration, and usage instructions.

Genymotion announces Android 13 beta image availability for Genymotion Desktop and Genymotion SaaS Cloud with x86_64 images and arm64 image coming to ...

Help and Feedback page with access to FAQ and Support and guidance on providing feedback.

Release notes for Genymotion Desktop 1.X versions, including new features and fixes for 1.3.1, 1.3.0, 1.2.1, and 1.1.0.

Prerequisites, supported systems, and hardware requirements for Genymotion Desktop.

Genymotion Desktop installation guide for macOS, including supported versions and hypervisor requirements

Overview of Genymotion plugins for Android Studio, including prerequisites, installation, usage, and running Android applications.

Genymotion Desktop emulates sensors and features for Android devices, including GPS, camera, network, and biometrics.

Instructions for installing Android apps on Genymotion Desktop and related limitations.

Android 12.1 is available for Genymotion Desktop and Genymotion SaaS (Cloud).

Documentation on Genymotion SaaS collaboration features including custom recipes, shared recipes, and live sessions.

Exclusive 50% off Genymotion for existing AWS customers with a form to share details and overview of compatibility, performance, and scalability on AW...

Refund and Cancellation Policy for Genymotion Device Image (Cloud PaaS); refunds are at Genymobile's sole discretion and require contacting support.

Legacy release notes for Genymotion PaaS, listing deprecated versions and changes.

Genymotion device image extra features documentation, including locale, dark mode, power controls, logs, content, and configuration options.

Documentation for sharing and embedding Genymotion device instances, including installation and usage.

Prerequisites for Genymotion Device image, including web browser recommendations and network security settings.

Step-by-step instructions to enable VT-x/SVM by accessing BIOS/UEFI on Windows 10.