-
Can I use OBS virtual camera with Genymotion Desktop?
This article states that OBS virtual camera cannot be used with Genymotion Desktop due to compatibility issues between OBS Studio video format and Gen...
-
Apple Mac M series support
Genymotion article about Apple Mac M series support: Rosetta required, VirtualBox not available, Android 11+ only.
-
Is it possible to un-root or hide root?
This article explains why root hiding methods do not work with Genymotion and lists which Android images are rooted or unrooted across Genymotion prod...
-
Can I use OBS Studio Virtual Camera with Genymotion SaaS?
Instructions to use OBS Studio Virtual Camera with Genymotion SaaS, including setting 1280x720 output and browser camera configuration.
-
Device image User Guide
Help and technical support information for Genymotion Device image, including FAQ, health checks, troubleshooting, and contact options.
-
How to connect to a Genymotion Device Image instance web interface with a securi...
Guide for connecting to a Genymotion Device Image web interface using a security certificate; references related certificate installation.
-
The virtual device display is black.
Troubleshooting steps for a black virtual device display in Genymotion SaaS, focusing on WebRTC blocking and browser version issues.
-
I have generated and setup a certificate but I still get a security warning when...
Troubleshooting a security warning when connecting Genymotion devices via Web; applies to deprecated Device Image versions; upgrade to latest stable G...
-
Genymotion Device Image
Genymotion Device Image is a PaaS offering an Android environment on cloud platforms with ARM64 images and an HTTP API.
-
Genymotion Documentation – User Guides
Genymotion documentation pages for user guides, featuring Device Image, SaaS, and Desktop sections.
-
Genymotion in the Cloud with a user-friendly interface
Genymotion provides enterprise cloud Android device emulation with a user-friendly interface, on-demand devices, CI/CD integrations, and flexible pric...
-
The device display is stuck at "Connecting to your virtual device..." on macOS
Genymotion help article noting a Safari compatibility issue on macOS and recommending using Chrome or Chromium until fixed.
-
I only use Genymotion instances for a few minutes at a time, does AWS offer per-...
Per-second billing applies only to EC2 costs; Genymotion is billed per hour. AWS per-second billing is being explored; private pricing available.
-
The Wifi is disabled (no network) when I boot the device
Troubleshooting Genymotion no-network boot issues caused by proxies, quick boot, or China-specific network restrictions.
-
Which Android versions are available?
Available versions and architectures depend on Genymotion products (Desktop, Cloud, and device images).
-
I can't find or install my game or application with Google Play Store
Troubleshooting steps for missing apps or incompatibility errors in Genymotion when using Google Play Store.
-
I have cancelled my cloud provider subscription. Can I get a refund for Genymoti...
Refund policy for Genymotion Device Image usage after canceling cloud provider subscription.
-
Is it possible to have several people on my team connected to the same virtual d...
Multiple team members can connect to a single Genymotion Device Image instance; all connected users can see each other’s interactions.
-
How to use Burp suite with Genymotion Device image?
The help article notes that the article has been moved to Genymotion's website.
-
How to run applications and games for arm (arm64)?
Guidelines for running arm64 apps and games using Genymotion Desktop, SaaS, and Device Image.
-
I forgot to stop my Genymotion Device (PaaS) instance; how can I request a refun...
Refund policy and refund request process for Genymotion Device image (PaaS) refunds.
-
How to embed a Genymotion Device image instance in a website?
Guide to embedding a Genymotion Device image instance into a website using the open-source JavaScript SDK, with a pointer to the official docs.
-
I can't find Android 4.4 and below
Genymotion no longer provides Android 4.4 and below images since September 2022.
-
I can't find my application or game in Google Play Store (Genymotion Device imag...
Troubleshooting Genymotion Device image when apps don't appear in Google Play Store or are incompatible.
-
How to access a Genymotion Device image (PaaS) instance from secured networks?
From Genymotion Device Image ver. 13.0.0, no modifications are required to access a device display from a NAT or proxified network. We strongly recomm...
-
I can't find any device templates with Genymotion Device image (PaaS)
Troubleshooting article about the lack of device templates for Genymotion Device image (PaaS) and how to customize Android VM images.
-
The device display does not show in Safari (Genymotion Device Image)
Compatibility issue with Genymotion Device Image on Safari 18 and higher; use Chrome or Chromium until a fix is released.
-
How can I get old versions of Genymotion Desktop?
Genymotion does not provide old Genymotion Desktop versions; upgrades introduce new features and Android images, making old-version compatibility unsu...
-
Is Genymotion free?
Details about Genymotion free edition (Desktop) and trial options for Pro and Cloud offerings.
-
I am using Genymotion Device Image on Alibaba, in the Chinese zone, and Wifi/Int...
Troubleshooting Genymotion Device Image connectivity in China by adjusting captive portal and NTP settings.
-
The camera does not work after a reboot (Mac)
Known issue with quick boot on Genymotion Desktop for Mac; fix by performing a cold boot of the device.
-
How to create a pre-configured / custom Genymotion Device image (PaaS) instance
Guidance to create a pre-configured Genymotion Device image (PaaS) instance, linking to the user guide.
-
The Virtual Device display doesn't show in web browser with Genymotion Device im...
Troubleshooting WebRTC display forwarding from Genymotion Device image (PaaS) to a browser, including Chrome compatibility, firewall rules, and NAT/TU...
-
Genymotion Device Image End User License Agreement
End User License Agreement for Genymotion Device Image (Cloud PaaS) licensed to Customer by Genymobile.
-
Genymotion Device Image (PaaS) – Refund & Cancel Policy
Refund policy for Genymotion Device Image (Cloud PaaS) including eligibility, cancellation, and refund process.
-
Parallel tests with Appium and Genymotion Device Image
Tutorial for running parallel Appium tests on Genymotion device images using a single Appium server.
-
MobSF and Genymotion Device Image
Tutorial covering prerequisites, network and firewall setup, ADB enablement, and MobSF configuration for Genymotion device image.
-
Security Testing
Tutorials on using MobSF with Genymotion for security testing and device image guidance.
-
Other
Genymotion blog category page for miscellaneous tutorials (Other).
-
Genymotion SaaS Android 15 & 3.3.1 os images
Release notes for Genymotion SaaS Android OS images 15 and 3.3.1.
-
Genymotion SaaS 3.5.0 OS images
Release notes for Genymotion SaaS OS images 3.5.0, detailing improvements, bug fixes, and known issues.
-
Genymotion SaaS 3.4.1 OS images
Release notes for Genymotion SaaS OS images update to version 3.4.1
-
Genymotion Device Image v14.0
Release notes for Genymotion Device Image v14.0, including Android versions, new features, improvements, bug fixes, and known issues.
-
Genymotion Device Image v14.1
Release notes for Genymotion Device Image v14.1, covering Android versions, cloud marketplaces, new features, improvements, bug fixes, and known issue...
-
Android 16.0 (beta) for Desktop
Release notes for Android 16.0 (beta) on Genymotion Desktop, including known issues and workarounds.
-
Genymotion SaaS (Cloud) – Blog
Release notes and updates for Genymotion SaaS (Cloud) OS images and related components.
-
Plugins
Genymotion plugin release notes and OS image updates for SaaS and Desktop.
-
Genymotion Device image (PaaS)
Release notes and updates for Genymotion SaaS, Device Image, and Desktop, covering OS image updates, Android 16.0 beta, and cloud provider marketplace...
-
Log4j vulnerability (CVE-2021-44228)
Genymotion confirms that none of Genymotion Cloud products, SaaS or Device Image, are impacted by CVE-2021-44228.
-
Get ready for Genymotion SaaS (Cloud) upgrade!
Announcement of Genymotion SaaS (Cloud) upgrade including new Hardware profiles feature and a maintenance window.
-
Genymotion Desktop 3.4 is released!
Genymotion Desktop 3.4 released with Apple Silicon support, skins, developer tools widget, and multi-display support.
-
Android 12 image is now available on Azure and Alibaba Cloud!
Genymotion announces Android 12 images are now available on Azure and Alibaba Cloud for respective architectures.
-
Virtual Devices - Genymotion Desktop User Guide
Guide for managing, configuring, and interacting with Genymotion Desktop Virtual Devices.
-
Changelog
Changelog for Genymotion SaaS detailing updates, new images, and fixes by date.
-
Genymotion Device Image – EULA
End User License Agreement for Genymotion Device Image covering access, use, restrictions, payments, confidentiality, and other terms.
-
Running Parallel Tests with Appium
The page has been deprecated; refer to the linked tutorial for Appium parallel testing.
-
Device image User Guide
Genymotion device image extra features documentation, including locale, dark mode, power controls, logs, content, and configuration options.
-
Alibaba
Guides to deploying Genymotion on Alibaba Cloud using ARM64 and x86_64 Android images.
-
Genymotion Cloud on Google Cloud Platform (GCP) – Getting Started
Guidance for deploying Genymotion Cloud on GCP, including available Android images, network security, and instance deployment steps.
-
Requirements
Prerequisites for Genymotion Device image, including web browser recommendations and network security settings.
-
AWS
Genymotion AWS deployment guide with available images, setup steps, security, and access instructions.
-
Genymotion Device image Platform as a Service (PaaS) – Device image User Guide
Genymotion Device image Platform as a Service (PaaS) is a pay-as-you-use solution that lets you run Android virtual devices on cloud platforms and siz...