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I can't sign in to Genymotion Desktop
I can't sign in to Genymotion Desktop. Verify credentials, handle SSO mixed Desktop + SaaS Cloud accounts, and allow firewall rules for genymotion.exe...
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I can't log in to Genymotion Desktop: "Too many failed attempts, please try agai...
Genymotion Desktop login error "Too many failed attempts, please try again later" explains temporary IP ban for 24 hours and steps to verify email, re...
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How to screen record with Genymotion PaaS/Device image?
Instructions for screen recording with Genymotion PaaS/Device image using the Capture feature, ADB, or the Genymotion HTTP API shell command, includin...
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How to embed a Genymotion SaaS (Cloud) device in your website?
Learn how to embed a Genymotion SaaS (Cloud) device in a website using the open-source Javascript SDK, and follow the detailed guide in genymotion-dev...
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How to delete my Genymotion SaaS (Cloud) account and all related data?
How to delete my Genymotion SaaS (Cloud) account and all related data? It is not possible for users to delete their Cloud account yet, but account del...
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I can't sign in to my Genymotion Cloud account: "Fail to login"
Fix the “Fail to login” error for Genymotion Cloud by waiting out the temporary IP ban, resetting your password, and trying again.
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How to change the account billing contact?
Instructions to change the account billing contact on Genymotion, including Manager-only access and SSO login via https://account.geny.io.
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Change authentication
Change authentication for Genymotion PaaS. Instructions cover updating credentials or disabling authentication from the Web UI or via ADB/SSH commands...
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Install a certificate
Install a certificate for Genymotion PaaS to remove security warnings. Follow prerequisites for the Let's encrypt-based flow and installation steps us...
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Connect to ADB
ADB is a communication protocol specific to Android. This page explains prerequisites and step-by-step setup to connect ADB to a Genymotion PaaS insta...
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Web page integration
Genymotion web page integration instructions for embedding a Genymotion SaaS or Genymotion PaaS instance using the open-source javascript SDK, Genymot...
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Tools and Plugins
Tools and Plugins page listing Genymotion tools and plugins, including Genymotion Shell, gmtool CLI, gmsaas CLI, Javascript SDK, HTTP API, and Genymot...
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Get Started with Genymotion SaaS
Genymotion SaaS quick-start: requirements, network security firewall rules, creating an account with SSO or email, logging in, starting a plan, and qu...
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Genymotion Self-hosted
Genymotion on your own servers provides control over performance, security, and scalability by deploying Android virtual devices in private cloud or o...
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Genymotion Device image
Genymotion Device image “Platform as a Service (PaaS)” offers an Android environment featuring the power of Genymotion. $0.60/hour per instance, witho...
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Genymotion SaaS (Cloud) End User License Agreement
Genymotion SaaS (Cloud) End User License Agreement covering Genymotion SaaS (Software as a Service), license terms, fees, confidentiality, indemnity, ...
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Which virtual devices templates (default recipes) are available for Genymotion S...
Genymotion SaaS Cloud official recipes (device templates) and UUIDs, with an Important note that x86/x86_64 based recipes are deprecated. Custom recip...
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gmsaas 1.10.0
Release notes for gmsaas 1.10.0, including API Token authentication, token management, and deprecations.
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Single Sign-On (SSO) with Google and GitHub authentication!
Genymotion SaaS introduces Single Sign-On authentication with Google and GitHub to simplify and secure login.
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I can't log in to Genymotion Desktop: "Invalid reply from server" / "Something w...
Troubleshooting for Genymotion Desktop login errors: "Invalid reply from server" and "Something went wrong". Includes guidance for too many connection...
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I have forgotten my Genymotion SaaS (Cloud) account password
Passwords are encrypted for security reasons in Genymotion SaaS (Cloud). You reset your password yourself using the “Forgot password?” flow at https:/...
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I have forgotten my Genymotion Desktop account username
Genymotion states that usernames are no longer used for identification and login is via account e-mail.
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How to delete my Genymotion Desktop account?
Steps to delete a Genymotion Desktop account. Go to the account info page and click delete account. Alternatively, submit an account deletion request.
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I get the error "Too many requests, try again later." when I try to create an ac...
Genymotion Help Center article explaining why account creation shows "Too many requests, try again later." and how to verify public IP reputation usin...
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The account confirmation e-mail doesn’t have a link
Learn why the account confirmation e-mail doesn’t have a link in Gmail and how to fix it by marking the mail as “Safe” and moving it to your inbox.
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I have forgotten my Genymotion (Desktop) account password
For security reasons, passwords are encrypted and Genymotion cannot access them. Reset your password using the password reset page.
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I have just changed my password, but Genymotion Desktop still says "bad username...
Learn why Genymotion Desktop still says "bad username and/or password" after a password change, including firewall IP blocking, account login verifica...
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I don’t receive the activation mail
Troubleshooting steps for GMail spam filtering when you do not receive the activation mail, including searching for genymotion-activation@genymobile.c...
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How can we help you?
Contact Genymobile via forms for Technical Assistance, Get a quote, Request a demo, Business request, Ask a pre-sales question, and Other.
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I have just created a Genymotion Cloud SaaS account. How do I activate my free t...
After creating and validating a Genymotion Cloud SaaS account, make a trial request by clicking “Request Trial”, then choose Individual or Entreprise ...