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Starting a virtual device fails with "VBoxHeadless.exe - Application Error. [......
Windows dual-GPU laptops may trigger a VBoxHeadless.exe memory read error; solution is to run Genymotion on the high-performance discrete GPU by defau...
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Genymotion Desktop is very slow and unstable
Troubleshooting hardware and Windows-specific issues that cause Genymotion Desktop to run slowly or crash.
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How to enable hardware virtualization (VT-X/SVM) on Windows 11?
Guidance to enable hardware virtualization (VT-X/SVM) on Windows 11 by accessing BIOS via Advanced startup options.
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How to fix issues on Windows with laptops using hybrid graphics (dual GPU)?
Guidance to force high-performance GPUs on Windows laptops with dual GPUs for Genymotion Desktop.
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Apple Mac M series support
Genymotion article about Apple Mac M series support: Rosetta required, VirtualBox not available, Android 11+ only.
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macOS - Unable to start the Virtual Device
Genymotion macOS troubleshooting for starting the Virtual Device, including hypervisor recommendations, VM restrictions, and port settings.
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The virtual device crashes, freezes or fails to boot on Windows
Troubleshooting Genymotion virtual device issues on Windows when Android 15 is used.
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How to enable hardware virtualization (VT-x/SVM) on Windows 10?
Instructions to enable VT-x or SVM hardware virtualization on Windows 10 by entering BIOS and enabling CPU virtualization.
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Genymotion Desktop is stuck on "Booting..." animated logo
Troubleshooting steps for Genymotion Desktop stuck on Booting animated logo, including gmtool login, Hyper-V conflicts, GPU issues, and uninstallation...
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The VirtualBox DHCP server has not assigned an IP address to the virtual device
Guidance to fix VirtualBox DHCP IP assignment issues, including Hyper-V, memory integrity, GPU, and Windows updates.
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Emulated Features and Sensors
Genymotion widgets to emulate device sensors and features such as sound, screen, clipboard, camera, battery, GPS, and more.
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The device display is distorted or blank, and Genymotion freezes when I use Andr...
Troubleshooting Genymotion Desktop on Windows when Android 8+ causes distorted display or freezing.
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I get a black display when using a video file in the Media Injection widget (mac...
Troubleshooting guide: video files via the Media Injection widget do not display on Mac M series.
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How to fix "Your CPU is incompatible with virtualization technologies" error
Troubleshooting steps for Genymotion when CPU virtualization is not compatible.
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Genymotion Device Image
Genymotion Device Image is a PaaS offering an Android environment on cloud platforms with ARM64 images and an HTTP API.
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Genymotion Desktop
Genymotion Desktop is an Android Emulator for PC and Mac with widgets, multiple OS support, and pricing plans.
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I have a mac and I can't find Android 5.0 to 10.0 in Genymotion Desktop
Android 5.0–10.0 are not available on Mac M series computers yet in Genymotion Desktop. See Which Android versions are available for details.
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The Virtual device takes a very long time to boot and is very slow
Troubleshooting long boot times and slow performance of Genymotion Desktop on Windows, including GPU and hypervisor considerations.
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Unable to load OpenGL libraries from your system
Troubleshooting steps for OpenGL library loading issues on Genymotion Desktop, including GPU compatibility and driver updates.
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Which Android versions are available?
Available versions and architectures depend on Genymotion products (Desktop, Cloud, and device images).
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Can Genymotion Desktop run in a server? Is there a headless mode?
Genymotion Desktop cannot run on server systems and has no headless mode; an on-premise solution is available.
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Camera is unavailable after quick boot (QEMU)
Genymotion Help Center article describing a known bug where the camera is unavailable when using the QEMU hypervisor and the cold boot workaround.
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The Virtual device display is black (Genymotion Desktop)
Troubleshooting GPU and driver issues causing black or distorted Genymotion Desktop displays on Windows and Linux.
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macOS - An error has occurred while trying to create a virtualbox host-only netw...
Troubleshooting steps for macOS when Genymotion cannot create a VirtualBox host-only network interface, including VPNs, security prompts, and SIP-rela...
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The camera does not work after a reboot (Mac)
Known issue with quick boot on Genymotion Desktop for Mac; fix by performing a cold boot of the device.
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I can't set more than 2048MB of RAM to the device (mac M series)
Genymotion support article about RAM limit on mac M series devices due to macOS Monterey bug; upgrade to newer macOS versions to fix.
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I have sound issues on mac M series
Genymotion Help Center article about a known bug on old macOS and Genymotion Desktop versions and the recommended update steps.
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MobSF and Genymotion Device Image
Tutorial covering prerequisites, network and firewall setup, ADB enablement, and MobSF configuration for Genymotion device image.
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Instrumented Tests with Genymotion SaaS and gmsaas
Tutorial on automating instrumented tests for Genymotion SaaS using the gmsaas CLI, including start, adb connect, run, and stop commands.
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Get ready for Genymotion SaaS (Cloud) upgrade!
Announcement of Genymotion SaaS (Cloud) upgrade including new Hardware profiles feature and a maintenance window.
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Genymotion SaaS (Cloud) new Hardware Profiles / Image feature is out!
Genymotion SaaS introduces Hardware Profiles and Image to create custom recipes, hardware profiles, and images from devices.
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Genymotion Desktop 3.4 is released!
Genymotion Desktop 3.4 released with Apple Silicon support, skins, developer tools widget, and multi-display support.
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Genymotion’s ARM64 virtual devices are now officially live
Genymotion announces production-ready ARM64 virtual devices on Genymotion SaaS, delivering higher fidelity and faster boot times for ARM apps.
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ARM servers for Genymotion SaaS!
Genymotion announces ARM servers for Genymotion SaaS, enabling ARM-native Android VMs with GPU acceleration and CLI support.
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Android 12 image is now available on Azure and Alibaba Cloud!
Genymotion announces Android 12 images are now available on Azure and Alibaba Cloud for respective architectures.
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Android 12 image for AWS and GCP is out!
Beta testing is over; final Android 12 image for Genymotion is released on AWS (arm64) and GCP (x86_64).
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Requirements
Prerequisites, supported systems, and hardware requirements for Genymotion Desktop.
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Virtual Devices - Genymotion Desktop User Guide
Guide for managing, configuring, and interacting with Genymotion Desktop Virtual Devices.
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Automation Features
Genymotion SaaS Automation Features: gmsaas CLI, prerequisites, frameworks, CI integrations.
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gmsaas Commands
Documentation for gmsaas CLI commands to manage hardware profiles, images, recipes, and instances, plus ADB and portal interactions.
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SaaS User Guide
Guidance on using the Genymotion SaaS graphical interface, including profile, devices, recipes, images, and administration.
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Deploying Applications
Methods to deploy apps on Genymotion devices, including APK-based deployment, Open GApps, and ARM/ARM64 considerations.
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Alibaba
Guides to deploying Genymotion on Alibaba Cloud using ARM64 and x86_64 Android images.
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How to enable hardware virtualization (VT-x/SVM) on Windows 10?
Step-by-step instructions to enable VT-x/SVM by accessing BIOS/UEFI on Windows 10.