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How to get a license server for Genymotion Desktop?
Information about obtaining a license server for Genymotion Desktop and how to contact sales for offers or quotations.
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How to purchase a Genymotion Desktop license?
Steps to buy a Genymotion Desktop license: visit pricing, choose a plan, complete payment, and receive the license key by email; PayPal eCheck may tak...
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PayPal license purchase - order received but no license key
Genymotion Help Center article explaining that PayPal orders may be generated without a license key if payment steps were not completed and how to res...
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I will need a huge volume of usage, is it possible to have a discount on AWS?
Customer asks if Genymotion offers a discount for large AWS usage.
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Do I need a license if I use Genymotion Desktop for teaching?
Licensing requirement for Genymotion Desktop when used for teaching, with an educational offer.
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I only use Genymotion instances for a few minutes at a time, does AWS offer per-...
Per-second billing applies only to EC2 infrastructure cost; Genymotion is billed per hour. Private pricing is available; contact sales@genymotion.com.
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How will I be charged for Genymotion on Alibaba?
Details on Genymotion pricing when using Alibaba infrastructure, including subscription and Pay-As-You-Go models.
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How to get Genymotion Desktop free for personal use edition
Guide to obtaining Genymotion Desktop free for personal use edition.
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Do I need a license if I use Genymotion Desktop for studying?
Genymotion free edition for studies has limitations; students can access an educational offer at $49/year with full features and support.
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How will I be charged for Genymotion on Google Cloud Platform (GCP)?
Details about the 5-day trial, monthly subscription, and billing for Genymotion on GCP.
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What is happening to x86 devices in Genymotion SaaS
Genymotion SaaS migrates to arm64; x86 devices will be restricted after March 30, 2026.
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Genymotion SaaS
Cloud-based Android testing platform with devices in the cloud, pricing, integrations, features and documentation.
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Genymotion in the Cloud with a user-friendly interface
Genymotion offers enterprise cloud devices with on-demand instances, pricing options, and CI/CD integrations for teams.
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Is there a trial for Genymotion Desktop Pro edition?
Genymotion offers a 30-day free trial to test Genymotion Desktop Pro with all features before purchasing a license.
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I get the error "Too many attempts, please try again later."
Explanation of the error when license registration fails too many times, IP blocks for 24 hours, and steps to verify the license key and avoid typos.
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I get the error "Your license has expired", while my Desktop license is still va...
Help article explaining the cause and fix for the 'Your license has expired' error when using Genymotion Desktop.
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How to release or re-assign a BUSINESS License?
Instructions to release or re-assign a BUSINESS license by contacting technical support and submitting a list of license keys to release.
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I forgot to stop my Genymotion Device (PaaS) instance; how can I request a refun...
Refund policy and refund request process for Genymotion Device image (PaaS) refunds.
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I get the error: "You have activated the maximum number of workstations allowed ...
Help article describing the error when activating Genymotion Desktop licenses beyond the allowed number of workstations and steps to reset activation.
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How to manage (release, re-assign) my company licences?
Customers and resellers cannot modify license activation without a license server; contact support to release or reassign licenses.
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How will I be charged for Genymotion on Amazon Web Service (AWS)?
Details on trial period, subscription plans, and how Genymotion and AWS charges apply when using Genymotion on AWS.
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I don't receive the activation mail
Guidance for Genymotion users who don't receive the activation email, including Gmail steps to locate the message in Spam and checks that the mailbox ...
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I can't create an account: "Something went wrong, please try again."
Genymotion Help Center article about an account creation error and activation email steps.
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Device link does not work (white and/or frozen screen)
Troubleshooting steps for Genymotion's Device link feature when the screen is white or frozen.
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The account confirmation e-mail doesn't have a link
Gmail may mark activation emails as spam or phishing and remove the activation link; steps to fix by marking the email as safe and moving it to the in...
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I can't activate my Desktop account: 'Invalid or expired activation link'
Troubleshooting Genymotion Desktop activation link issues, including handling multiple activation emails and browser differences.
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I want to test Genymotion Desktop Pro, with full features, but I have already se...
Guidance to obtain a 30-day trial of Genymotion Desktop Pro after selecting Personal Use, including account removal and reactivation steps.
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Why is Camera unavailable with Genymotion Desktop?
The Camera feature requires a paid license to use the Android camera with Genymotion Desktop.
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Is it possible to use a single license on multiple computers?
Genymotion license usage policy: a license is for one user on one computer; spare machine allowed if main workstation is unavailable.
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Genymotion SaaS (Cloud) End User License Agreement
End-user license agreement for Genymotion SaaS (Cloud), detailing definitions, access rights, restrictions, fees, confidentiality, warranties, liabili...
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Genymotion Offers Survey
Genymobile invites users to participate in a quick survey to influence features, prices, and the frequency of future offers.
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Genymotion Device Image End User License Agreement
End User License Agreement for Genymotion Device Image (Cloud PaaS) licensed to Customer by Genymobile.
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Genymotion Desktop Plans
Pricing plans for Genymotion Desktop Pro, including Independent Workers, Enterprise, and Schools & Students, plus a Master Agreement for Enterprise.
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Genymotion Desktop 3.8.0
Release notes detailing new features, changes, fixes, and known issues for Genymotion Desktop 3.8.0.
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Genymotion Desktop Release Notes
Release notes for Genymotion Desktop detailing Android 16.0 beta, 3.9.0, 3.8.0, 3.7.1, and 3.7.0 with new features, changes, fixes, and known issues.
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Help Us Create the Perfect Genymotion Offer!
Genymotion invites users to participate in a survey to influence future offers.
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Shrink Your Costs: The Genymotion Desktop Winter Sale is Here!
Announcement of Genymotion Desktop Winter Sale offering 20% off Business licenses for orders of at least 3 licenses between Dec 16, 2025 and Jan 15, 2...
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Genymotion Desktop 3.8.0 is out!
Announcement of Genymotion Desktop 3.8.0 release with new features including Gamepad support, Device Link, Motion Sensors, High-Resolution Camera, and...
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Genymotion 3.0 is out: brand new UI, Android Pie, and more!
Genymotion 3.0 release with a Material Design UI, Android 9 Pie, dynamic filters, updated VirtualBox, Mapbox, and Personal Use access.
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License Server Guides - Guide for Genymotion Desktop End Users
Instructions for using Genymotion Desktop with a license server and managing offline licenses.
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Genymotion Desktop Release Notes
Release notes for Genymotion Desktop detailing new features, changes, fixes, and known issues across versions 3.9.0 to 3.0.0.
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License Guide
Guide to registering and managing Genymotion Desktop licenses.
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Emulated Sensors and Features - Genymotion Desktop
Genymotion Desktop emulates sensors and features for Android devices, including GPS, camera, network, and biometrics.
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Pricing
Pricing plans for Genymotion SaaS including Pay as you Go, Unlimited, and Premium with details on usage, billing, and upgrades.
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SaaS User Guide - Getting Started
Step-by-step guide to starting Genymotion SaaS, including account creation, login, and starting a virtual device
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Genymotion Device Image – EULA
End User License Agreement for Genymotion Device Image covering access, use, restrictions, payments, confidentiality, and other terms.
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I only use Genymotion instances for a few minutes at a time, does AWS offer per-...
Genymotion per-second billing applies to EC2 infrastructure costs only; Genymotion is billed per hour, with private pricing available.