-
Is Genymotion free?
Yes, Genymotion Desktop free edition is available for PC & Mac with limitations. Professional or business use is against our conditions of use. Genymo...
-
PayPal license purchase - order received but no license key
When a PayPal license purchase order is received but no license key is available, PayPal purchase steps may not be completed or payment validation may...
-
I have a European VAT number and I can't seem to use it (License purchase)
Due to a bug on the platform, VAT may not be applied and deduced in the cart. VAT appears on the invoice after purchase, and sales@genymotion.com can ...
-
I forgot to stop my Genymotion PaaS/Device Image instance; can I get a refund?
Genymobile does not normally offer a refund of any fees after purchasing Genymotion PaaS/Device image access from third-party cloud providers, even if...
-
I want to test Genymotion Desktop Pro, with full features, but I have already se...
Steps to test Genymotion Desktop Pro with full features after selecting "Personal Use": remove Genymotion Desktop, delete and recreate the account, ac...
-
Do I need a license if I use Genymotion Desktop for studying?
Genymotion free edition can be used for studies, with limitations like missing Quick boot, Camera, Media injection, Android Controls, Baseband, and li...
-
I get the error "Too many attempts, please try again later."
Error "Too many attempts, please try again later." caused by failed license registration attempts. Wait 24 hours, verify the license key, and contact ...
-
License Guide
License Guide for Genymotion Desktop. Register a license key in Settings and Account. Manage Current License and Other Licenses from the Orders tab on...
-
Genymotion SaaS (Cloud) End User License Agreement
Genymotion SaaS (Cloud) End User License Agreement covering Product, Documentation, license access rights, use restrictions, fees, confidentiality, in...
-
Genymotion Device Image End User License Agreement
Genymotion Device Image End User License Agreement defining Product, Order, Documentation, access license terms, use restrictions, refunds and cancell...
-
— EULA —
Genymotion Cloud on Alibaba EULA for the Genymotion PaaS product on Alibaba Cloud Elastic Cloud Server (ECS). Includes license access, restrictions, c...
-
How to renew Genymotion Desktop licenses?
Renewing Genymotion Desktop licenses must be performed from the Genymotion website, including extending a license under Orders, accepting terms, and s...
-
Is it possible to use Genymotion Desktop offline?
Yes, Genymotion Desktop offline use is possible under certain conditions. An Internet connection is mandatory for first login and virtual device image...
-
Is it possible to use Genymotion Desktop offline?
Genymotion Desktop offline use is possible for 15 days after sign-in. An Internet connection is mandatory for first run login and virtual device image...
-
I get the error: "You have activated the maximum number of workstations allowed ...
Warning: You can only use one device and a spare (= 2 devices) with the same license. This message appears when activating on too many computers or af...
-
I get the error: "You have activated the maximum number of workstations allowed ...
Warning text for Genymotion Desktop licensing: “You can only use one device and a spare (= 2 devices) with the same license”. Request a license activa...
-
I can't activate my Dektop account: "Invalid or expired activation link"
Troubleshooting steps for Genymotion Desktop account activation error: "Invalid or expired activation link". Includes guidance about multiple emails, ...
-
Can I transfer a license to another computer?
Genymotion Desktop licenses (paid or trial) can only be used on one computer, plus a spare, and license activation reset requires contacting technical...
-
Educational Offer Application Form
Educational offer application form for Genymotion Desktop, restricted to schools, teachers, and students. Approval is subject to valid proof identity ...
-
I can’t activate my Dektop account: "Invalid or expired activation link"
Learn how to handle Genymotion Desktop account activation errors showing "Invalid or expired activation link". The article explains activation-link ti...