Licensing & Activation

Article explaining Genymotion Desktop licensing for studying, including free edition limitations and student offer.

Troubleshooting a security warning when connecting Genymotion devices via Web; applies to deprecated Device Image versions; upgrade to latest stable G...

FAQ article explaining license usage policy for Genymotion licenses, including spare machine allowance.

Instructions to purchase a Genymotion Desktop license and receive the license key by e-mail.

VAT handling for Genymotion license purchases and invoice adjustments.

Licensing for Genymotion Desktop when used for teaching; educational offer available.

Guidance for PayPal license purchases when the order is received but no license key is issued.

GMTool reports error code 14 when a feature is used without a license; licensing requirements and available commands for free users are described.

Guidance on obtaining Genymotion Desktop free for personal use edition.

Information about obtaining a license server for Genymotion Desktop and how to contact sales for offers or quotations.

Genymotion offers a 30-day free trial to test Genymotion Desktop Pro with all features before purchasing a license.

Explanation of the error when license registration fails too many times, IP blocks for 24 hours, and steps to verify the license key and avoid typos.

Help article explaining the cause and fix for the 'Your license has expired' error when using Genymotion Desktop.

Instructions to release or re-assign a BUSINESS license by contacting technical support and submitting a list of license keys to release.

Refund policy and refund request process for Genymotion Device image (PaaS) refunds.

Help article describing the error when activating Genymotion Desktop licenses beyond the allowed number of workstations and steps to reset activation.

Customers and resellers cannot modify license activation without a license server; contact support to release or reassign licenses.

Guidance for Genymotion users who don't receive the activation email, including Gmail steps to locate the message in Spam and checks that the mailbox ...

Genymotion Help Center article about an account creation error and activation email steps.

Gmail may mark activation emails as spam or phishing and remove the activation link; steps to fix by marking the email as safe and moving it to the in...

Troubleshooting Genymotion Desktop activation link issues, including handling multiple activation emails and browser differences.

Resolution steps for a server error 500 during Genymotion license purchase, including payment failure causes and recommended actions.

Guidance to obtain a 30-day trial of Genymotion Desktop Pro after selecting Personal Use, including account removal and reactivation steps.

The Camera feature requires a paid license to use the Android camera with Genymotion Desktop.

End-user license agreement for Genymotion SaaS (Cloud), detailing definitions, access rights, restrictions, fees, confidentiality, warranties, liabili...

End User License Agreement for Genymotion Device Image (Cloud PaaS) licensed to Customer by Genymobile.

Genymotion 3.0 release with a Material Design UI, Android 9 Pie, dynamic filters, updated VirtualBox, Mapbox, and Personal Use access.

Instructions for using Genymotion Desktop with a license server and managing offline licenses.

Guide to registering and managing Genymotion Desktop licenses.

End User License Agreement for Genymotion Device Image covering access, use, restrictions, payments, confidentiality, and other terms.

Offline usage of Genymotion Desktop is allowed only under specific conditions: Internet login is required initially, a 15‑day offline token is issued ...

Information about renewing Genymotion licenses: individual renewal is not supported; only complete order renewals with the same license count; contact...

Instructions to renew Genymotion Desktop licenses from the Genymotion website, including steps and notes.

Genymotion Desktop licenses can only be used on one computer, plus a spare; to use on another computer, contact technical support to reset activation.

Genymotion Device image uses open-source components; licenses are listed in the virtual device and accessible via Settings > About phone > Legal Infor...