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How to create and setup a STUN/TURN server on AWS?
Tutorial for setting up a STUN/TURN server on AWS. Includes CoTURN install steps, configuration for listening-port=443 and listening-ip, and Genymotio...
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How to use OBS Virtual Camera with Genymotion
Step-by-step instructions for using OBS Virtual Camera with Genymotion. Includes configuring OBS Studio output resolution to 1280x720 and selecting OB...
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How to use OBS Virtual Camera with Genymotion
Step-by-step setup for using OBS Virtual Camera with Genymotion, including OBS Studio output scaling to 1280x720 and configuring Media Injection widge...
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Is Genymotion free?
Yes, we offer a free version of Genymotion Desktop for PC & Mac, known as Genymotion Desktop free edition, with limitations and personal-use condition...
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How to stop a virtual device in Genymotion SaaS?
Warning: closing a browser tab or logging out will not stop running virtual devices in Genymotion SaaS. Manually stop devices or set timeouts in Admin...
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How to stop a virtual device in Genymotion SaaS?
Learn how to stop a virtual device in Genymotion SaaS. The page explains the warning about browser logout, the default 30-minute timeout, and the gmsa...
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I have been incorrectly charged by my cloud provider; how can I request a refund...
Genymobile states it cannot control cloud-provider billing and directs customers to the Refund and Cancellation Policy.
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How to set alarms, schedules and auto-shuthdowns to avoid extra charges with Gen...
Learn how to avoid extra charges for Genymotion PaaS/Device image by setting alarms, reminders, and auto-shutdowns using AWS CloudWatch, GCP schedules...
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I am using Genymotion PaaS/Device Image on Alibaba, in the Chinese zone, and Wif...
Genymotion devices may fail Internet verification in China due to captive portal checks. Change captive_portal_* URLs and ntp_server in a device shell...
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Can I record audio with my host microphone?
Genymotion Desktop records microphone audio via the media injection widget with a paying license. Genymotion Device Image needs browser microphone per...
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How to root a Genymotion virtual device?
Learn how to root Genymotion virtual devices. Genymotion Desktop, Genymotion SaaS, and Genymotion Device Image images have different default rooted ve...
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How to establish a TCP session to a virtual device?
To establish a TCP session to a virtual device, set up port forwarding with ADB using adb forward tcp:<host port> tcp:<virtual device port>.
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I have been charged incorrectly
Guidance for incorrect charges on Genymotion SaaS. It explains frontend inactivity time out behavior for gmsaas, the 30-minute virtual device timeout ...
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How to create and setup a STUN/TURN server on AWS?
Learn how to create and setup a STUN/TURN server on AWS for Genymotion Device images (PaaS) AMIs and WebRTC connections that require STUN/TURN.
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I forgot to stop my Genymotion PaaS instance. Can I get a refund?
Genymobile refund policy for Genymotion PaaS (Device image) after purchasing access, including EULA-based limits, instance monitoring responsibility, ...
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I can't find my application or game in Google Play Store (Genymotion PaaS/Device...
Troubleshoot when an app or game does not appear in Google Play Store for Genymotion PaaS/Device image. Fixes include ARM version images, root detecti...
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Can Genymotion Desktop run in a Cloud service (AWS, Google Cloud, MS Azure, Alib...
Genymotion Desktop is designed to run on a personal computer, not in a server or a virtual environment, so running it on AWS, Google Cloud, MS Azure, ...
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The Wifi is disabled (no network) when I boot the device
Troubleshooting for WiFi disabled on Genymotion. Learn what happens when a proxy is set, how quick boot can cause the issue, and how China network che...
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Is there a trial for Genymotion Desktop Pro edition?
Yes. Genymotion Desktop Pro edition includes a 30-days free trial. Activation steps cover account creation, activation link handling, and downloading ...
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How to run applications and games for arm (arm64)?
How to run applications and games for arm (arm64) in Genymotion Desktop, Genymotion SaaS, and Genymotion Device Image, including Apple Silicon arm64 s...
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Android 16.0 (beta) for Desktop
Release notes for Android 16.0 (beta) for Desktop on Genymotion Desktop, including New Android version and Known Issue workarounds for the On-Screen K...
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How to connect a virtual device to a proxy?
Steps to connect a virtual device to a proxy, including HTTP proxy without authentication, HTTP proxy with authentication, and Socks5 proxy for Genymo...
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Starting a virtual device fails with "VBoxHeadless.exe - Application Error. [......
Windows virtual device start fails with "VBoxHeadless.exe - Application Error" where the memory could not be read by forcing Windows to use the AMD/NV...
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Device link does not work (white and/or frozen screen)
Device link troubleshooting for a smartphone or tablet: a white frozen screen issue and a macOS-only frozen display issue in the Genymotion Link App.
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I get the error "no matching host key type found. Their offer: ssh-rsa" when try...
This Genymotion Help Center troubleshooting article addresses the SSH error "no matching host key type found. Their offer: ssh-rsa" and provides worka...
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Unable to start the Virtual Device
Troubleshooting steps for Genymotion Desktop when the Virtual Device cannot start. The page covers host OS issues, desktop requirements, and unsupport...
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I want to test Genymotion Desktop Pro, with full features, but I have already se...
Steps to test Genymotion Desktop Pro with full features after selecting "Personal Use", including uninstalling Genymotion Desktop, deleting and re-cre...
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The new Media Injection widget for Genymotion SaaS is here!
Genymotion SaaS Media Injection widget announcement with setup steps. It supports uploading media files and streaming live feed from a host webcam.
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Quickstart
Genymotion Saas Quickstart: start virtual devices, access a virtual device display, stop a virtual device, save a virtual device, save as a new custom...
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Collaboration Features
Genymotion SaaS collaboration features for sharing custom recipes and starting Live sessions. Steps cover sharing access, email-based access, and Live...
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Access with SSH
Generate a SSH key pair, import a SSH key pair, connect to a Virtual Device with SSH, and add additional SSH keys on Genymotion PaaS.
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Virtual Devices Settings
Virtual Devices Settings for Genymotion Desktop. Learn how to start virtual devices with Quick boot or Cold boot, configure device Summary, System, Di...
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Genymotion Desktop Launchpad Overview
Genymotion Desktop Launchpad Overview explains the Devices dashboard, Android Images, Hardware profiles, Settings, and Troubleshooting panels.
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gmsaas Commands
Command reference for gmsaas CLI. Includes hardware profiles, images, recipes, instances (start/get/list/ADB connect-disconnect/save/stop/display), an...
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GMTool
GMTool is a command line tool for Genymotion automation. This page documents gmtool license, gmtool config, gmtool admin, gmtool device, error codes, ...
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Genymotion Shell
Genymotion Shell is a shell to script the modification of sensor statuses. It covers starting Genymotion Shell, interacting with commands, and virtual...
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Genymotion plugin for Android Studio
Genymotion plugin for Android Studio. This page explains how to install the plugin, use the plugin, and run Android applications using ADB and the Gen...
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Settings
Genymotion Desktop settings page sections for Information, Toolbar, Shortcuts, Device link, and Licenses, including ADB serial, device linking steps, ...
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Motion Sensors
The Motion Sensors widget allows simulation of Android motion sensors, including Accelerometer, Gyroscope, and Magnetometer, and configuration like En...
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Clipboard
Genymotion Clipboard feature page that explains Clipboard sharing for Copy/Paste to the virtual device and Copy/Paste from the virtual device.
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Camera and Microphone
The Camera injection widget sends a video stream from a virtual device to the Android system. The camera and microphone input are controlled via the M...
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Biometrics
The Biometrics widget simulates fingerprint recognition. The page includes Android 13+ availability warnings and setup steps for fingerprint enrollmen...
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Genymotion Emulated Features and Widgets
List of Genymotion Emulated Features and Widgets. Includes Root Access, Basic Controls, Google Play Store, Clipboard, Camera and Microphone, Media Inj...
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Genymotion on your own servers
Genymotion self-hosted features include Multiple Android Versions, HTTP API, customizable devices, Share / Embed device, Multiple architectures, and E...
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Genymotion PaaS (Device Image)
Genymotion PaaS (Device Image) offers an Android environment featuring the power of Genymotion, including HTTP API integration and Emulated Features l...
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Genymotion Desktop
Genymotion Desktop for PC & Mac. Features include sensor widgets, interaction features, emulated network settings, identifiers, capture, GPS & Routes ...
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Genymotion Android Emulator in the Cloud
Genymotion Android Emulator in the Cloud page covering Manage your teams, Automate your tests, Emulated Features, Integrations, Pricing SaaS, and Freq...
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Genymotion Desktop Pro for Independent Workers
Genymotion Desktop Pro for Independent Workers with pro features like network settings, advanced developer tools, media injection, and biometrics. Clo...
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Genymotion Device Image End User License Agreement
Genymotion Device Image End User License Agreement defining Product, Order, Documentation, access license terms, use restrictions, refunds and cancell...
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How to connect a USB device to a virtual device with Genymotion Desktop?
Connect host USB to a Genymotion virtual device using VirtualBox by starting VirtualBox, starting the Genymotion virtual device, opening Show when the...
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macOS - Unable to start the Virtual Device
Genymotion Desktop troubleshooting for macOS when a Virtual Device cannot start, including QEMU vs VirtualBox, macOS firewall local ports, and compati...
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The Wifi is disabled (no network) when I boot the device
Troubleshooting steps for Genymotion when Wifi is disabled (no network) after boot, including proxy unsetting, quick boot cold boot, and China-specifi...
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How to connect a Genymotion PaaS/Device Image instance to any IDE?
Instructions to connect a Genymotion PaaS/Device Image instance to any IDE using ADB. The page covers Cloud firewall TCP port 5555 and SSH tunnel as a...
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Android 16 is on Genymotion Cloud!
Android 16.0 OS image is available on Genymotion cloud-based solutions. Learn how to start with Genymotion SaaS and Genymotion Device Image, plus mark...
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Parallel tests with Appium and Genymotion Device Image
Tutorial for running parallel tests with Appium and Genymotion Device Image, including Python (Pytest, xdist, rerunfailures) and Java (Riddle app) par...
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Android 16.0 (beta)
Android 16.0 (beta) release note for Genymotion SaaS and Genymotion Device Image, dated 2025-08-18. Includes a known issue and cloud marketplace links...
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MobSF and Genymotion Device Image
Tutorial for setting up MobSF with a Genymotion Device Image instance using ADB on a physical local machine and configuring ANALYZER_IDENTIFIER and AD...
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Genymotion Desktop Plans
Genymotion Desktop Pro plans for Independent Workers, Enterprise, and Schools & Students, plus a Master Agreement for Enterprise.
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Mobile Testing and Development
Mobile Testing and Development page describing Genymotion test automation, game development, security, VDI, integrations, parallel testing, and availa...
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Android Automotive for Genymotion Device Image
Android Automotive for Genymotion Device Image. Learn about AAOS, virtual IVI emulator features, the customized VHAL with gRPC, and Android Automotive...
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Is it possible to use a custom ROM?
Genymotion only uses the stock AOSP vanilla ROM version of Android. Genymotion legally cannot distribute custom ROMs or custom interfaces, and custom ...
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I can’t find any device templates with Genymotion PaaS
Genymotion PaaS has no physical device templates (Device image). It uses Android virtual machines on cloud instances, with customizable resolution, pr...
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How to create your own skin in Genymotion Desktop?
Learn how to create a custom skin in Genymotion Desktop using a background.png file and a skin.json file, stored in the Genymotion skins folder.
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Create your own skin for Genymotion Desktop
Tutorial for creating a custom skin for Genymotion Desktop using background.png and skin.json. Covers skins folder paths, background image PNG naming,...
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Data Backup
Genymotion PaaS Data Backup methods for instance data stored in the /data partition, including migration with External Data disk and backup via image ...
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I can't find the device I need in the virtual device list.
Genymotion virtual device templates do not cover every existing device. Users can customize device specifications via the Genymotion Desktop user guid...
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How to create your own skin in Genymotion Desktop?
Genymotion Desktop skins customization: place background.png and skin.json in the skins folder, define name, display offset and size, and define resiz...