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Which Android versions are available?
Available versions and architectures depend on Genymotion products (Desktop, Cloud, and device images).
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Can I record audio with my host microphone?
Information about recording audio with host microphone across Genymotion Desktop, Device image, and SaaS platforms.
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How to connect to a Genymotion Device Image instance web interface with a securi...
FAQ page about connecting to a Genymotion Device Image web interface using a security certificate.
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How to provide access to a Genymotion EC2 instance from a single website?
Genymotion device embedding is supported by the open-source web player; resources include code, examples, and documentation for embedding a Genymotion...
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Linux - Unable to start the Virtual Device
Linux troubleshooting for Genymotion Desktop when the virtual device cannot start, including hypervisor recommendations and supported environments.
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How to install Xposed/EdXposed/LSPosed with Genymotion Desktop
Step-by-step guide to installing Xposed/EdXposed/LSPosed on Genymotion Desktop for Android 8.0+ and legacy Android 5.0-7.1.
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Does Genymotion emulates Bluetooth?
Overview of Genymotion Bluetooth emulation across Desktop, SaaS, and Device Image, including current limitations and how to provide feedback.
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What are Genymotion Desktop requirements?
Prerequisites and hardware requirements for Genymotion Desktop across Windows, Linux, and macOS, including virtualization and hypervisor guidance.
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How to run automated tests with Genymotion Desktop?
Instructions on running automated tests using GMTool and the limitations of Genymotion Desktop, with alternatives.
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The date and time of the device is not correct
Troubleshooting steps for when a Genymotion Android device shows incorrect date and time due to Internet access issues and NTP synchronization.
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VirtualBox recommended versions
Genymotion Help Center article detailing the recommended VirtualBox versions and the shift to QEMU on macOS and Linux.
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Android Emulator for PC & Mac
Genymotion Desktop is a fast, simple to install Android emulator with widgets and multi-OS support.
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Genymotion Desktop Pro for Independent Workers
Affordable and powerful desktop virtualization for app development, available on Windows, Linux and macOS.
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Device image User Guide
Help and technical support information for Genymotion Device image, including FAQ, health checks, troubleshooting, and contact options.
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Genymotion Documentation – User Guides
Genymotion documentation pages for user guides, featuring Device Image, SaaS, and Desktop sections.
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Camera is unavailable after quick boot (QEMU)
Genymotion Help Center article describing a known bug where the camera is unavailable when using the QEMU hypervisor and the cold boot workaround.
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How to install Magisk on Genymotion?
Guide about Magisk on Genymotion; article moved to our website.
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I can't find or install my game or application with Google Play Store
Troubleshooting steps for missing apps or incompatibility errors in Genymotion when using Google Play Store.
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The Wifi is disabled (no network) when I boot the device
Guide to fix wifi or network at boot on Genymotion, covering proxy settings, quick boot, China restrictions, and Alibaba Cloud device image.
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I have cancelled my cloud provider subscription. Can I get a refund for Genymoti...
Refund policy for Genymotion Device Image usage after canceling cloud provider subscription.
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Is it possible to have several people on my team connected to the same virtual d...
Multiple team members can connect to a single Genymotion Device Image instance; all connected users can see each other’s interactions.
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How to use Burp suite with Genymotion Device image?
The help article notes that the article has been moved to Genymotion's website.
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How to install and use Xposed/EdXposed/LSPosed with Genymotion SaaS?
Guide to installing Xposed, EdXposed, and LSPosed on Genymotion SaaS, including Magisk and Riru steps for Android 8.0+ and notes for Android 5.0–7.1.
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How to install Xposed/EdXposed/LSPosed with Genymotion Device image (PaaS)
Guide to install LSPosed (and legacy Xposed setups) on Genymotion Device images for PaaS.
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VirtualBox configuration error
Instructions to fix VirtualBox configuration errors by deleting config folders and re-installing VirtualBox across Windows, Linux, and macOS.
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How to run applications and games for arm (arm64)?
Guidelines for running arm64 apps and games using Genymotion Desktop, SaaS, and Device Image.
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I forgot to stop my Genymotion Device (PaaS) instance; how can I request a refun...
Refund policy and refund request process for Genymotion Device image (PaaS) refunds.
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Can I change the camera resolution?
Genymotion Desktop does not support changing the camera resolution; fixed at 1280x720 (720p). The Media Injection widget can provide media files as th...
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How to embed a Genymotion Device image instance in a website?
Guide to embedding a Genymotion Device image instance into a website using the open-source JavaScript SDK, with a pointer to the official docs.
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How to root a Genymotion virtual device?
Guidance on root access status for Genymotion virtual devices across Desktop, SaaS, and Device Image environments.
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Is it possible to un-root or hide root?
This article explains why root hiding methods do not work with Genymotion and lists which Android images are rooted or unrooted across Genymotion prod...
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Drag'n Drop doesn't work with Genymotion Desktop
Troubleshooting drag-and-drop issues with Genymotion Desktop on Windows and Linux.
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I can't find my application or game in Google Play Store (Genymotion Device imag...
Troubleshooting Genymotion Device image when apps don't appear in Google Play Store or are incompatible.
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I can't install or run an application/game in Genymotion SaaS
Troubleshooting app installation and runtime in Genymotion SaaS, covering ARM-only apps, root detection, and unsupported features.
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How to access a Genymotion Device image (PaaS) instance from secured networks?
From Genymotion Device Image ver. 13.0.0, no modifications are required to access a device display from a NAT or proxified network. We strongly recomm...
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I can't find any device templates with Genymotion Device image (PaaS)
Troubleshooting article about the lack of device templates for Genymotion Device image (PaaS) and how to customize Android VM images.
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The device display does not show in Safari (Genymotion Device Image)
Compatibility issue with Genymotion Device Image on Safari 18 and higher; use Chrome or Chromium until a fix is released.
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I get a black display when using a video file in the Media Injection widget (mac...
Troubleshooting guide: video files via the Media Injection widget do not display on Mac M series.
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Is Genymotion free?
Details about Genymotion free edition (Desktop) and trial options for Pro and Cloud offerings.
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Android 15 and 16 are very slow (Genymotion Desktop)
Troubleshooting Android 15 and 16 performance issues on Genymotion Desktop.
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I am using Genymotion Device Image on Alibaba, in the Chinese zone, and Wifi/Int...
Troubleshooting Genymotion Device Image connectivity in China by adjusting captive portal and NTP settings.
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The camera does not work after a reboot (Mac)
Known issue with quick boot on Genymotion Desktop for Mac; fix by performing a cold boot of the device.
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Why is Camera unavailable with Genymotion Desktop?
The Camera feature requires a paid license to use the Android camera with Genymotion Desktop.
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I have been incorrectly charged by my cloud provider; how can I request a refund...
Genymotion explains refund responsibility when cloud provider charges are incorrect and how to proceed.
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How to create a pre-configured / custom Genymotion Device image (PaaS) instance
Guidance to create a pre-configured Genymotion Device image (PaaS) instance, linking to the user guide.
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The Virtual Device display doesn't show in web browser with Genymotion Device im...
Troubleshooting WebRTC display forwarding from Genymotion Device image (PaaS) to a browser, including Chrome compatibility, firewall rules, and NAT/TU...
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Genymotion Device Image End User License Agreement
End User License Agreement for Genymotion Device Image (Cloud PaaS) licensed to Customer by Genymobile.
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Genymotion Device Image (PaaS) – Refund & Cancel Policy
Refund policy for Genymotion Device Image (Cloud PaaS) including eligibility, cancellation, and refund process.
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Parallel tests with Appium and Genymotion Device Image
Tutorial for running parallel Appium tests on Genymotion device images using a single Appium server.
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MobSF and Genymotion Device Image
Tutorial covering prerequisites, network and firewall setup, ADB enablement, and MobSF configuration for Genymotion device image.
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Install Magisk on Genymotion
Tutorial to install Magisk on Genymotion using Magisk version 23.0.
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Use Burp Suite with Genymotion SaaS
Step-by-step guide to use Burp Suite with Genymotion SaaS, including certificate installation and proxy configuration.
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Use Burp Suite with Genymotion Device Image
Tutorial for configuring Burp Suite with Genymotion device images, including certificate installation and proxy setup.
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Use Burp Suite with Genymotion Desktop
Guide to using Burp Suite with Genymotion Desktop, including certificate installation and proxy configuration.
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Genymotion SaaS
A collection of Genymotion SaaS tutorials and articles on ADB connection, MobSF integration, and related tooling.
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Genymotion Device Image
Tutorials about Genymotion Device Image, including Magisk, Burp Suite, Appium, and MobSF.
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Security Testing
Tutorials on using MobSF with Genymotion for security testing and device image guidance.
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Other
Genymotion blog category page for miscellaneous tutorials (Other).
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Genymotion SaaS Android 15 & 3.3.1 os images
Release notes for Genymotion SaaS Android OS images 15 and 3.3.1.
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Genymotion SaaS 3.5.0 OS images
Release notes for Genymotion SaaS OS images 3.5.0, detailing improvements, bug fixes, and known issues.
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Genymotion SaaS 3.4.1 OS images
Release notes for Genymotion SaaS OS images update to version 3.4.1
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Genymotion Device Image v14.0
Release notes for Genymotion Device Image v14.0, including Android versions, new features, improvements, bug fixes, and known issues.
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Genymotion Device Image v14.1
Release notes for Genymotion Device Image v14.1, covering Android versions, cloud marketplaces, new features, improvements, bug fixes, and known issue...
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Android 16.0 (beta) for Desktop
Release notes for Android 16.0 (beta) on Genymotion Desktop, including known issues and workarounds.
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Genymotion SaaS (Cloud) – Blog
Release notes and updates for Genymotion SaaS (Cloud) OS images and related components.
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Plugins
Genymotion plugin release notes and OS image updates for SaaS and Desktop.
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Genymotion Device image (PaaS)
Release notes and updates for Genymotion SaaS, Device Image, and Desktop, covering OS image updates, Android 16.0 beta, and cloud provider marketplace...
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Log4j vulnerability (CVE-2021-44228)
Genymotion confirms that none of Genymotion Cloud products, SaaS or Device Image, are impacted by CVE-2021-44228.
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Genymotion Desktop 3.8.0 is out!
Announcement of Genymotion Desktop 3.8.0 release with new features including Gamepad support, Device Link, Motion Sensors, High-Resolution Camera, and...
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Genymotion Desktop 3.6.0 is out!
Genymotion Desktop 3.6.0 release with Biometrics widget, QEMU as default, and other updates.
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Android 12 image is now available on Azure and Alibaba Cloud!
Genymotion announces Android 12 images are now available on Azure and Alibaba Cloud for respective architectures.
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Root Access
Genymotion Desktop Root Access guide covering rooting, non-rooted images, and command-line usage.
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Linux Installation Guide
Linux installation instructions for Genymotion Desktop, including supported distributions, hypervisor options, and installation steps.
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macOS Installation Guide
Genymotion Desktop installation guide for macOS, including supported versions and hypervisor requirements
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Windows Installation Guide
Windows installation instructions for Genymotion Desktop.
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Emulated Sensors and Features - Genymotion Desktop
Genymotion Desktop emulates sensors and features for Android devices, including GPS, camera, network, and biometrics.
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Virtual Devices - Genymotion Desktop User Guide
Guide for managing, configuring, and interacting with Genymotion Desktop Virtual Devices.
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Get Started with Genymotion Desktop
Step-by-step guide to get started with Genymotion Desktop, including first run, changing the hypervisor, creating and launching virtual devices, and b...
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Root Access
Genymotion SaaS Root Access guide describing rooting, unrooting, and adb commands.
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Genymotion Device Image – EULA
End User License Agreement for Genymotion Device Image covering access, use, restrictions, payments, confidentiality, and other terms.
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Root Access
Genymotion device image root access instructions for rooting, unrooting, and signing system apps.
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Running Parallel Tests with Appium
The page has been deprecated; refer to the linked tutorial for Appium parallel testing.
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Device image User Guide
Genymotion device image extra features documentation, including locale, dark mode, power controls, logs, content, and configuration options.
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Requirements
Prerequisites for Genymotion Device image, including web browser recommendations and network security settings.
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Genymotion Device image Platform as a Service (PaaS) – Device image User Guide
Genymotion Device image Platform as a Service (PaaS) is a pay-as-you-use solution that lets you run Android virtual devices on cloud platforms and siz...