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Camera is unavailable after quick boot (QEMU)
Genymotion Help Center article describing a known bug where the camera is unavailable when using the QEMU hypervisor and the cold boot workaround.
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How to create your own skin in Genymotion Desktop
Guide for creating a custom skin for Genymotion Desktop, including background.png and skin.json configuration.
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ADB connection is lost after a while with my Genymotion Device image instance(s)...
Guidance to secure ADB connections for Genymotion Device image instances to prevent unauthorized access.
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I recently upgraded VirtualBox and Genymotion no longer works
Troubleshooting steps for Genymotion Desktop and VirtualBox upgrade incompatibility.
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Is there a trial for Genymotion Desktop Pro edition?
Genymotion offers a 30-day free trial to test Genymotion Desktop Pro with all features before purchasing a license.
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How to create and setup a STUN/TURN server on AWS
Tutorial for installing and configuring a CoTURN STUN/TURN server on AWS and configuring a Genymotion device to use it.
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macOS - Unable to start the Virtual Device
MacOS troubleshooting guidance for Genymotion Desktop, focusing on hypervisor choices, Mac M series limitations, and port configuration.
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Is Genymotion affected by the log4j vulnerability?
No Genymotion products are impacted by the Apache log4j vulnerability CVE-2021-44228.
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Can I use OBS virtual camera with Genymotion Desktop?
OBS virtual camera is unavailable with Genymotion Desktop due to compatibility issues with OBS Studio video format and Genymotion Desktop camera API.
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How to use multi-touch gestures with Genymotion SaaS (Cloud)?
Multi-touch gestures shortcuts are not implemented in Genymotion SaaS (Cloud) yet; planned for future releases. Visit release notes and blog to stay u...
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I can't find or install my game or application with Google Play Store
Troubleshooting steps for missing apps or incompatibility errors in Genymotion when using Google Play Store.
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My Webcam does not work with Genymotion Device image (PaaS) on iOS.
iOS webcam support requires h264; recently added to Genymotion Device images but not yet activated for iOS.
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I have cancelled my cloud provider subscription. Can I get a refund for Genymoti...
Refund policy for Genymotion Device Image usage after canceling cloud provider subscription.
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The virtual device display is black.
Troubleshooting for a black virtual device display in Genymotion SaaS, focusing on WebRTC blockages caused by add-ons, extensions, or Chrome versions.
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Is it possible to have several people on my team connected to the same virtual d...
Yes. Multiple people can connect to a single Genymotion Device Image instance; note that all connected users will see each other's interactions with t...
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How to use Burp suite with Genymotion Device image?
The help article notes that the article has been moved to Genymotion's website.
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How to use Burp suite with Genymotion Desktop?
The article has been moved to Genymotion's website.
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How to get Genymotion Desktop free for personal use edition?
Help article about obtaining Genymotion Desktop free for personal use edition and related topics.
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How to get logs and logcats with Genymotion SaaS
Instructions to generate logs and logcats for Genymotion SaaS.
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How to subscribe to a plan for Genymotion SaaS
Guide to subscribing to a Genymotion SaaS plan, including device limits and contacting sales for alternate payment methods.
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Which virtual devices templates (default recipes) are available for Genymotion S...
List of official device templates (recipes) for Genymotion SaaS, with Android versions and UUIDs.
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Where are Genymotion documentation and user guides?
Directs users to Genymotion product user guides at docs.genymotion.com.
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What are Genymotion Desktop requirements
Documentation outlining Genymotion Desktop prerequisites and supported platforms.
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How to manage (release, re-assign) my company licences?
Instructions to release or re-assign company licences; license server is required to modify activations; guidance on licensing for large deployments.
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How will I be charged for Genymotion on Google Cloud Platform (GCP)?
Genymotion pricing and charges for Google Cloud Platform, including trial credits and subscription costs.
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How to move the virtual device window when it can't be reached?
Instructions for relocating the Genymotion virtual device window when the title bar is unreachable.
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I have forgotten my Genymotion (Desktop) account username
Genymotion Help Center article stating that usernames are no longer used and login is via email.
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How to use Genymotion Desktop behind a proxy?
Help article explaining how to use Genymotion Desktop behind a proxy, with references to the Genymotion Desktop user guide and proxy connection guidan...
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How to connect to a Genymotion Device Image instance web interface with a securi...
Instructions for connecting to a Genymotion Device Image web interface with a security certificate.
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Does Google Pay work in Genymotion?
Genymotion does not support Google Pay due to an emulated carrier; Google Pay requires a real device with a real carrier.
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Does Magis TV work with Genymotion?
Magis TV is not compatible with Genymotion products; while Magis TV can be installed, it will not start.
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The device display is stuck at "Connecting to your virtual device..." on macOS
Troubleshooting: Safari compatibility causes Genymotion device display to hang; use Chrome or Chromium on macOS/iOS instead.
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The device display does not show in Safari (Genymotion Device Image)
Compatibility issue with Genymotion Device Image on Safari 18 and higher; use Chrome or Chromium until a fix is released.
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Do Social Media apps work with Genymotion?
Overview of Genymotion's compatibility with popular social media apps and a compatibility table.
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Is Android 16 available?
Genymotion announces Android 16.0 availability for all products; Android 16.0 image is beta and Release Notes detail known issues; Desktop Pro edition...
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Can I use OBS Studio Virtual Camera with Genymotion SaaS?
Instructions to use OBS Virtual Camera with Genymotion SaaS by configuring OBS output to 720p and selecting OBS Virtual Camera in Chrome.
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How can I get old versions of Genymotion Desktop
Genymotion does not provide old Genymotion Desktop versions and warns about compatibility with older Android images.
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Is Genymotion free?
Details about Genymotion free edition (Desktop) and trial options for Pro and Cloud offerings.
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Does Genymotion Desktop support Apple Mac M4 models?
Apple Mac M4 support has been fixed with Genymotion Desktop; upgrade to v3.9.0 and download from the Genymotion download page.
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I have upgraded macOS Sequoia to 15.2 and Genymotion Desktop has stopped working
Help article about Genymotion Desktop on macOS Sequoia 15.2. Upgrade to version 3.9.0 and remove any prior workaround.
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My Webcam does not work on iOS (Genymotion SaaS)
Genymotion SaaS iOS webcam support is not available due to incomplete H.264 implementation; future releases will enable it.
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I can't use the camera with Safari (Genymotion SaaS)
Genymotion SaaS camera API is not compatible with Safari for the moment; please use Chrome or Firefox instead.
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I can't use the camera with Safari (Genymotion Device Image)
Genymotion Device Image camera API is not compatible with Safari standards; please use Chrome or Firefox.
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I get the error "Error while creating virtual device" when I create a new device
Bug in Genymotion Desktop 3.7.0 on fresh installs; fixed in 3.7.1; upgrade to resolve.
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I have just created a Cloud (Genymotion SaaS) account. How do I activate my free...
Instructions to request a Genymotion SaaS free trial by selecting Individual or Enterprise.
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The camera does not work after a reboot (Mac)
Known issue with quick boot on Genymotion Desktop for Mac; fix by performing a cold boot of the device.
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I want to test Genymotion Desktop Pro, with full features, but I have already se...
Instructions to start a Genymotion Desktop Pro trial after choosing Personal Use, including account actions and activation steps.
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How many devices can I run simultaneously?
Genymotion explains device limits per product: Desktop, SaaS (Cloud), and Device Image.
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Why is Camera unavailable with Genymotion Desktop?
The Camera feature requires a paid license to use the Android camera with Genymotion Desktop.
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How to create a pre-configured / custom Genymotion Device image (PaaS) instance?
Guidance to create a pre-configured Genymotion Device image for PaaS with a reference to the user guide.
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The Virtual Device display doesn't show in web browser with Genymotion Device im...
Troubleshooting WebRTC display forwarding from Genymotion Device image (PaaS) to a browser, including Chrome compatibility, firewall rules, and NAT/TU...
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How to report Genymotion website security vulnerability and bugs?
Guidance on reporting security vulnerabilities and bugs on Genymotion's website, including where to find the Vulnerability Disclosure policy.
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I have forgotten my Genymotion (Desktop) account password
Instructions to reset your Genymotion Desktop account password, including the reset URL and steps.
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PayPal license purchase - order received but no license key
Information about PayPal purchase where the order is generated but payment validation did not occur, with steps to resolve.
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Genymotion Help Center
Genymotion Help Center homepage with sections for Users' Guides, Tutorials, Release Notes, and a Knowledge Base with FAQs.
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Vulnerability Disclosure Policy / Special Thanks
Genymobile's policy for reporting and disclosing vulnerabilities in Genymotion products, plus a special thanks roster.
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Genymotion Device Image
Genymotion Device Image is a Platform as a Service offering an Android environment on cloud platforms.
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Download Genymotion Desktop
Download Genymotion Desktop for Windows, Linux, and macOS with SHA256 checksums and system requirements.
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Genymotion SaaS – Product Cloud
Genymotion SaaS provides Android devices in the cloud for testing and development, with pricing plans and integrations.
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Mobile Testing and Development
Genymotion's Mobile Testing and Development page covers test automation, game development, security, and cloud-based development for Android virtual d...
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Contact us
Genymotion contact page with help topics and sales contact options
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Instrumented Tests with Genymotion SaaS and gmsaas
Tutorial on automating instrumented tests for Genymotion SaaS using the gmsaas CLI, including start, adb connect, run, and stop commands.
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Automated tests and Continuous Integration (CI)
A collection of tutorials about automated tests and CI workflows using Genymotion SaaS and related tools.
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Single Sign-On (SSO) with Google and GitHub authentication!
Genymotion SaaS introduces Single Sign-On authentication with Google and GitHub to simplify and secure login.
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gmsaas
Changelog entries for gmsaas releases from 1.8.0 to 1.15.0.
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arm64
ARM64 release notes for Genymotion SaaS, featuring Android 12, 13, and 14 ARM images.
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android-14
Blog posts detailing Android 14 ARM images for Genymotion SaaS and the Android 14 desktop image release.
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gmsaas 1.13.0
Release notes for gmsaas 1.13.0 dated 2024-11-06, including new adb start/stop commands, changes to exit code descriptions, and improved ADB Tunnel re...
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gmsaas 1.10.0
Release notes for gmsaas 1.10.0, including API Token authentication, token management, and deprecations.
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Genymotion SaaS 3.5.0 OS images
Release notes for Genymotion SaaS OS images 3.5.0, detailing improvements, bug fixes, and known issues.
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Genymotion Device Image v14.0
Release notes for Genymotion Device Image v14.0, including Android versions, new features, improvements, bug fixes, and known issues.
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Genymotion Desktop 3.7.1
Release notes for Genymotion Desktop 3.7.1 including bug fixes for a regression introduced by 3.7.0.
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Genymotion Desktop 3.0.2 (April 18th, 2019)
Release notes for Genymotion Desktop 3.0.2 highlighting adb compatibility corrections with platform-tools 28.0.2.
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Genymotion Desktop 3.0.1 (February 26th, 2019)
Release notes for Genymotion Desktop 3.0.1 including improvements to VirtualBox 6.0.4 and corrections to virtual device updates and gmtool.
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Genymotion Desktop 3.0.0 (December 19th, 2018)
Release notes for Genymotion Desktop 3.0.0 including improvements, corrections, and known issues.
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Genymotion 2.12.2 (July 23th, 2018)
Release notes for Genymotion 2.12.2, detailing improvements and corrections.
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Genymotion 2.10.0 (August 1, 2017)
Release notes for Genymotion 2.10.0 (August 1, 2017) with improvements, corrections, and VirtualBox recommendations.
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Automotive OS 14.0 (beta) on Genymotion Device Image
Release notes for Automotive OS 14.0 (beta) on Genymotion Device Image
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Android 14 beta image for AWS
Release notes for Android 14 beta image on AWS, available for arm64 instances with known issues listed.
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Android 12 ARM image for Genymotion SaaS
Release notes for the Android 12 ARM64 image on Genymotion SaaS, including new features and known issues.
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Plugins
Release notes and updates for Genymotion Plugins, including SaaS and Desktop OS images and Android versions.
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Genymotion Desktop Release Notes
Release notes for Genymotion Desktop including Android 16.0 beta, 3.9.0, 3.8.0, 3.7.1, 3.7.0, and Android 14 image notes.
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Microfocus
Overview of the Genymotion Cloud and Micro Focus UFT integration for testing.
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CloudBeat
CloudBeat is a central hub for executing and analyzing automated tests in a DevOps environment, with Oxygen for rapid Appium and Selenium test creatio...
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New Genymotion Device Image v13.0
Genymotion announces device image v13.0 for Android 7.0 to 11.0 with dynamic rooting, Device Content, and Bluetooth support.
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Get ready for Genymotion SaaS (Cloud) upgrade!
Announcement of Genymotion SaaS (Cloud) upgrade including new Hardware profiles feature and a maintenance window.
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Genymotion Virtual devices version 3.0.2 for Genymotion Desktop and SaaS (Cloud)...
A new Genymotion virtual devices release fixes GPS location with Google Play Services on Android 11.
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Genymotion Virtual Devices 3.0.1 for Genymotion Desktop have been released
Announcement of Genymotion Virtual Devices v3.0.1 for Genymotion Desktop 3.3 addressing Android 10/11 issues.
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Genymotion SaaS (Cloud) new Hardware Profiles / Image feature is out!
Genymotion SaaS introduces Hardware Profiles and Image to create custom recipes, hardware profiles, and images from devices.
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Genymotion Desktop: Read carefully before upgrading to macOS Ventura!
Apple's macOS Ventura upgrade causes issues with VirtualBox and Genymotion; a workaround uses Genymotion Desktop 3.3.0 with the QEMU hypervisor.
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Genymotion Desktop 3.5 is out!
Announcement of Genymotion Desktop 3.5 with a Baseband widget and GPS Widget enhancements including KML and GPX formats.
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Genymotion Desktop 3.3.0 beta 1 and Virtual Devices v3.0.0
Announcement of Genymotion Desktop 3.3.0 beta 1 and Virtual Devices v3.0.0 with Android 11 support.
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Genymotion Desktop 3.2.0 is available!
Genymotion Desktop 3.2.0 release notes highlighting GPX replay, OpenGL ES 3.0, multitouch, and simplified gmtool integrations.
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Bolt Food Case Study
Bolt Food case study on how Genymotion helps scale mobile automated testing.
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EarnIn Case Study
EarnIn reduces testing time by scaling Android application testing on Genymotion SaaS; a Genymotion case study.
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AppsFlyer Case Study
AppsFlyer case study on Genymotion detailing global training at scale.
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Get Started with gmsaas
Official get-started guide for the Genymotion GMSAAS Python package, including installation, configuration, and usage instructions.
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Android Automotive is now available in beta!
Genymotion announces Android Automotive beta with baseband and network emulation, plus availability on AWS and Azure marketplaces.
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Android 13 beta is out!
Genymotion announces Android 13 beta image availability for Genymotion Desktop and Genymotion SaaS Cloud with x86_64 images and arm64 image coming to ...
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Android 12 is now available for Genymotion Desktop and Genymotion SaaS (Cloud)!
Genymotion announces Android 12 availability for Genymotion Desktop and Genymotion SaaS (Cloud).
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Android 12 image for AWS and GCP is out!
Beta testing is over; final Android 12 image for Genymotion is released on AWS (arm64) and GCP (x86_64).
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Android 12.1 for Genymotion Desktop and Genymotion SaaS (Cloud)!
Android 12.1 is available for Genymotion Desktop and Genymotion SaaS (Cloud).
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Automation Features
Genymotion SaaS Automation Features: gmsaas CLI, prerequisites, frameworks, CI integrations.
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Features and Emulated Sensors
Genymotion SaaS features and sensors emulation guide, detailing widgets for Sound Volume, Rotate Screen, Full-screen, Install Apps, File Upload, Clipb...
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SaaS Collaboration Features in Genymotion
Documentation on Genymotion SaaS collaboration features including custom recipes, shared recipes, and live sessions.
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Graphical Interface
Overview of Genymotion SaaS Graphical Interface including profile, datacenter, virtual devices, recipes, images, and administration.
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Exclusive Offer
Exclusive 50% off Genymotion for existing AWS customers with a form to share details and overview of compatibility, performance, and scalability on AW...
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gmsaas Commands
Documentation for gmsaas CLI commands to manage hardware profiles, images, recipes, and instances, plus ADB and portal interactions.
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SaaS User Guide - Basic Steps
Step-by-step guide to setup, launch, use and save a Genymotion SaaS virtual device.
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Help and Feedback
Help and Feedback page with access to FAQ and Support and guidance on providing feedback.
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Genymotion Desktop Release Notes 2.x
Release notes for Genymotion Desktop 2.x (not maintained) covering new features, changes, and fixes by version.
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1.X Release Notes (not maintained anymore)
Release notes for Genymotion Desktop 1.X versions, including new features and fixes for 1.3.1, 1.3.0, 1.2.1, and 1.1.0.
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Genymotion Desktop Release Notes
Release notes for Genymotion Desktop detailing new features, changes, fixes, and known issues across versions 3.9.0 to 3.0.0.
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Get Started with Genymotion Desktop
Step-by-step guide to get started with Genymotion Desktop, including first run, changing the hypervisor, creating and launching virtual devices, and b...
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Genymotion Shell (Desktop User Guide) – Get Started
Guide to starting Genymotion Shell and using it to script sensor statuses and interact with virtual devices.
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Emulated Sensors and Features - Genymotion Desktop
Genymotion Desktop emulates sensors and features for Android devices, including GPS, camera, network, and biometrics.
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Virtual Devices - Genymotion Desktop User Guide
Guide for managing, configuring, and interacting with Genymotion Desktop Virtual Devices.
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Requirements
Prerequisites, supported systems, and hardware requirements for Genymotion Desktop.
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Genymotion PaaS Release Notes (Deprecated)
Legacy release notes for Genymotion PaaS, listing deprecated versions and changes.
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Release Notes
Genymotion device image release notes for multiple versions including 14.1, 14.0, 13.2, and 13.0
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Device image User Guide
Help and technical support information for Genymotion Device image, including FAQ, health checks, troubleshooting, and contact options.
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Device image User Guide
Genymotion device image extra features documentation, including locale, dark mode, power controls, logs, content, and configuration options.
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Emulated Features and Sensors
Genymotion widgets to emulate device sensors and features such as sound, screen, clipboard, camera, battery, GPS, and more.
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Requirements
Prerequisites for Genymotion Device image, including web browser recommendations and network security settings.
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How to get Genymotion Desktop logs?
Instructions to generate Genymotion Desktop logs from UI or command line for Windows, macOS and Linux.