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Can I use OBS virtual camera with Genymotion Desktop?
This article states that OBS virtual camera cannot be used with Genymotion Desktop due to compatibility issues between OBS Studio video format and Gen...
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The map is blank on the GPS widget
Genymotion support article explaining a GPS widget map blank issue and recommending upgrading to the latest Genymotion Desktop.
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How to get Genymotion Desktop free for personal use edition
Help article explaining how to obtain Genymotion Desktop free for personal use edition.
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How to install Xposed/EdXposed/LSPosed with Genymotion Desktop
Step-by-step guide to install Xposed, EdXposed, and LSPosed on Genymotion Desktop across supported Android versions.
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I recently upgraded VirtualBox and Genymotion no longer works
Guidance for users who upgraded VirtualBox or Genymotion Desktop indicating possible deprecation and steps to restore compatibility.
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My Webcam does not work on iOS (Genymotion SaaS)
The iOS camera requires h264 which has not been implemented yet for Genymotion SaaS, making the camera unavailable on iOS.
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Apple Mac M series support
Genymotion article about Apple Mac M series support: Rosetta required, VirtualBox not available, Android 11+ only.
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macOS - Unable to start the Virtual Device
Genymotion macOS troubleshooting for starting the Virtual Device, including hypervisor recommendations, VM restrictions, and port settings.
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I can't find Google Play Store. Where is it?
Genymotion explains how to install Google Play Store using the built-in Open GApps feature across Desktop, SaaS (Cloud), and Device Image (PaaS) envir...
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What are Genymotion Desktop requirements
Overview of Genymotion Desktop prerequisites, supported operating systems, and hardware requirements for Windows, Linux, and macOS.
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I have upgraded macOS Sequoia to 15.2 and Genymotion Desktop has stopped working
Genymotion Desktop fix for macOS Sequoia 15.2; upgrade to 3.9.0 and remove the old workaround.
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Welcome to Genymotion help center!
Genymotion help center with guides, tutorials, release notes and a knowledge base.
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Device image User Guide
Help and technical support information for Genymotion Device image, including FAQ, health checks, troubleshooting, and contact options.
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Emulated Features and Sensors
Genymotion widgets to emulate device sensors and features such as sound, screen, clipboard, camera, battery, GPS, and more.
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Do Social Media apps work with Genymotion?
Genymotion supports running some social media apps with limitations; accounts may not be creatable and some apps may not work on arm64 builds.
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How to install and use Xposed/EdXposed/LSPosed with Genymotion SaaS?
Guide to installing Xposed, EdXposed, and LSPosed on Genymotion SaaS, including Magisk and Riru steps for Android 8.0+ and notes for Android 5.0–7.1.
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How to install Xposed/EdXposed/LSPosed with Genymotion Device image (PaaS)
Guide to install LSPosed (and legacy Xposed setups) on Genymotion Device images for PaaS.
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I get a black display when using a video file in the Media Injection widget (mac...
Troubleshooting guide: video files via the Media Injection widget do not display on Mac M series.
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Genymotion Device Image
Genymotion Device Image is a PaaS offering an Android environment on cloud platforms with ARM64 images and an HTTP API.
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Genymotion SaaS — Cloud Android Emulator
Cloud-based Android device emulation with features, integrations, pricing, and documentation for Genymotion SaaS.
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Download Genymotion Desktop
Download page for Genymotion Desktop, including stable release 3.9.0, platform downloads, and system requirements.
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Contact Us
Contact Genymotion for sales, technical assistance, quotes, demos, and other inquiries.
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I have a mac and I can't find Android 5.0 to 10.0 in Genymotion Desktop
Android 5.0–10.0 are not available on Mac M series computers yet in Genymotion Desktop. See Which Android versions are available for details.
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I will need a huge volume of usage, is it possible to have a discount on AWS?
Genymotion offers discounts for high AWS usage; contact sales@genymotion.com.
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Does Magis TV work with Genymotion?
Magis TV is not compatible with Genymotion products; Magis TV can be installed but will not start.
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Is Android 16 available?
Android 16.0 is now available for Genymotion products; the image is in beta; Pro edition on Desktop requires a paid license.
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Genymotion Desktop Release Notes
Release notes for Genymotion Desktop, including Android 16.0 beta, Android 15 support, and multiple version updates.
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I can't renew part of the licenses from an order
Genymotion help article: you cannot renew individual licenses; only a complete order with the same license count can be renewed; contact sales for exc...
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How to connect Genymotion SaaS virtual devices to ADB?
Instructions to connect Genymotion SaaS virtual devices to ADB with reference to the on-line tutorial.
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I can't sign in to my SaaS (Cloud) account: "Fail to login"
Help article about a temporary IP ban after multiple failed sign-in attempts and steps to recover access.
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Is there a trial for Genymotion Desktop Pro edition?
Genymotion offers a 30-day free trial to test Genymotion Desktop Pro with all features before purchasing a license.
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How to use multi-touch gestures with Genymotion SaaS (Cloud)
Multi-touch gestures shortcuts have not been implemented with Genymotion SaaS (Cloud) yet, but it is planned for future releases.
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I can't find or install my game or application with Google Play Store
Troubleshooting steps for missing apps or incompatibility errors in Genymotion when using Google Play Store.
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How to release or re-assign a BUSINESS License?
Instructions to release or re-assign a BUSINESS license by contacting technical support and submitting a list of license keys to release.
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I have cancelled my cloud provider subscription. Can I get a refund for Genymoti...
Refund policy for Genymotion Device Image usage after canceling cloud provider subscription.
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Can I run Genymotion Device image on-premise inside Docker containers?
Genymotion states that the device image on-premise in Docker is not available yet and that the team is actively working on it.
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How to use Burp suite with Genymotion Device image?
The help article notes that the article has been moved to Genymotion's website.
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Where are Genymotion documentation and user guides?
Find Genymotion product user guides at the official docs site.
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Genymotion Desktop and Jenkins integration
Help Center article directing users to the Genymotion Jenkins integration blog post.
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macOS - An error has occurred while trying to create a virtualbox host-only netw...
Troubleshooting steps for macOS when Genymotion cannot create a VirtualBox host-only network interface, including VPNs, security prompts, and SIP-rela...
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Does Google Pay work in Genymotion?
Genymotion does not support Google Pay due to an emulated carrier; Google Pay requires a real device with a real carrier.
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Can I transfer a license to another computer?
Genymotion Desktop licenses can only be used on one computer, plus a spare; to use on another computer, contact technical support to reset activation.
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How can I get old versions of Genymotion Desktop?
Genymotion does not provide old Genymotion Desktop versions; upgrades introduce new features and Android images, making old-version compatibility unsu...
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I can't use the camera with Safari (Genymotion Device Image)
Genymotion Device Image camera API is not compatible with Safari standards; please use Chrome or Firefox.
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I get the error "Error while creating virtual device" when I create a new device
Bug in Genymotion Desktop 3.7.0 on fresh installs; fixed in 3.7.1; upgrade to resolve.
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I can't set more than 2048MB of RAM to the device (mac M series)
Genymotion support article about RAM limit on mac M series devices due to macOS Monterey bug; upgrade to newer macOS versions to fix.
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I have sound issues on mac M series
Genymotion Help Center article about a known bug on old macOS and Genymotion Desktop versions and the recommended update steps.
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Download Genymotion Desktop
Download Genymotion Desktop for Windows, Linux, and macOS with version 3.9.0 and platform-specific installers.
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Genymotion Device Image (PaaS) – Refund & Cancel Policy
Refund policy for Genymotion Device Image (Cloud PaaS) including eligibility, cancellation, and refund process.
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MobSF and Genymotion Device Image
Tutorial covering prerequisites, network and firewall setup, ADB enablement, and MobSF configuration for Genymotion device image.
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Instrumented Tests with Genymotion SaaS and gmsaas
Tutorial on automating instrumented tests for Genymotion SaaS using the gmsaas CLI, including start, adb connect, run, and stop commands.
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The Wait is Over: Android 16 beta is Now Available for Genymotion Desktop!
Genymotion announces Android 16 beta is now available on Genymotion Desktop with cloud and desktop testing options, setup steps, and known issues.
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gmsaas
Changelog entries for gmsaas releases from 1.8.0 to 1.15.0.
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arm64
ARM64 release notes for Genymotion SaaS, featuring Android 12, 13, and 14 ARM images.
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android-14
Blog posts detailing Android 14 ARM images for Genymotion SaaS and the Android 14 desktop image release.
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gmsaas 1.13.0
Release notes for gmsaas 1.13.0 dated 2024-11-06, including new adb start/stop commands, changes to exit code descriptions, and improved ADB Tunnel re...
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gmsaas 1.10.0
Release notes for gmsaas 1.10.0, including API Token authentication, token management, and deprecations.
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Genymotion SaaS 3.5.0 OS images
Release notes for Genymotion SaaS OS images 3.5.0, detailing improvements, bug fixes, and known issues.
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Genymotion Device Image v14.0
Release notes for Genymotion Device Image v14.0, including Android versions, new features, improvements, bug fixes, and known issues.
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Genymotion Device Image v14.1
Release notes for Genymotion Device Image v14.1, covering Android versions, cloud marketplaces, new features, improvements, bug fixes, and known issue...
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Genymotion Desktop 3.7.1
Release notes for Genymotion Desktop 3.7.1 including bug fixes for a regression introduced by 3.7.0.
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Genymotion Desktop 3.0.2 (April 18th, 2019)
Release notes for Genymotion Desktop 3.0.2 highlighting adb compatibility corrections with platform-tools 28.0.2.
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Genymotion Desktop 3.0.1 (February 26th, 2019)
Release notes for Genymotion Desktop 3.0.1 including improvements to VirtualBox 6.0.4 and corrections to virtual device updates and gmtool.
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Genymotion Desktop 3.0.0 (December 19th, 2018)
Release notes for Genymotion Desktop 3.0.0 including improvements, corrections, and known issues.
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Genymotion 2.12.2 (July 23th, 2018)
Release notes for Genymotion 2.12.2, detailing improvements and corrections.
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Genymotion 2.10.0 (August 1, 2017)
Release notes for Genymotion 2.10.0 (August 1, 2017) with improvements, corrections, and VirtualBox recommendations.
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Automotive OS 14.0 (beta) on Genymotion Device Image
Release notes for Automotive OS 14.0 (beta) on Genymotion Device Image
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Android 14 beta image for AWS
Release notes for Android 14 beta image on AWS, available for arm64 instances with known issues listed.
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Android 12 ARM image for Genymotion SaaS
Release notes for the Android 12 ARM64 image on Genymotion SaaS, including new features and known issues.
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Genymotion Device image (PaaS)
Release notes and updates for Genymotion SaaS, Device Image, and Desktop, covering OS image updates, Android 16.0 beta, and cloud provider marketplace...
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New Genymotion Device Image v13.0
Genymotion announces device image v13.0 for Android 7.0 to 11.0 with dynamic rooting, Device Content, and Bluetooth support.
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Get ready for Genymotion SaaS (Cloud) upgrade!
Announcement of Genymotion SaaS (Cloud) upgrade including new Hardware profiles feature and a maintenance window.
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Genymotion Virtual devices version 3.0.2 for Genymotion Desktop and SaaS (Cloud)...
A new Genymotion virtual devices release fixes GPS location with Google Play Services on Android 11.
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Genymotion Virtual Devices 3.0.1 for Genymotion Desktop have been released
Announcement of Genymotion Virtual Devices v3.0.1 for Genymotion Desktop 3.3 addressing Android 10/11 issues.
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Genymotion SaaS is moving to arm64
Genymotion announces arm64-only support for Genymotion SaaS, effective March 30, 2026, aligning with ARM-based devices and Google Play requirements.
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Genymotion SaaS (Cloud) new Hardware Profiles / Image feature is out!
Genymotion SaaS introduces Hardware Profiles and Image to create custom recipes, hardware profiles, and images from devices.
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Genymotion Desktop: Read carefully before upgrading to macOS Ventura!
Apple's macOS Ventura upgrade causes issues with VirtualBox and Genymotion; a workaround uses Genymotion Desktop 3.3.0 with the QEMU hypervisor.
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Genymotion Desktop 3.5 is out!
Announcement of Genymotion Desktop 3.5 with a Baseband widget and GPS Widget enhancements including KML and GPX formats.
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Genymotion Desktop 3.3.0 beta 1 and Virtual Devices v3.0.0
Announcement of Genymotion Desktop 3.3.0 beta 1 and Virtual Devices v3.0.0 with Android 11 support.
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Genymotion Desktop 3.2.0 is available!
Genymotion Desktop 3.2.0 release notes highlighting GPX replay, OpenGL ES 3.0, multitouch, and simplified gmtool integrations.
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Get Started with gmsaas
Official get-started guide for the Genymotion GMSAAS Python package, including installation, configuration, and usage instructions.
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Android 13 beta is out!
Genymotion announces Android 13 beta image availability for Genymotion Desktop and Genymotion SaaS Cloud with x86_64 images and arm64 image coming to ...
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Android 12 is now available for Genymotion Desktop and Genymotion SaaS (Cloud)!
Genymotion announces Android 12 availability for Genymotion Desktop and Genymotion SaaS (Cloud).
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Android 12 image for AWS and GCP is out!
Beta testing is over; final Android 12 image for Genymotion is released on AWS (arm64) and GCP (x86_64).
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Help and Feedback
Help and Feedback page with access to FAQ and Support and guidance on providing feedback.
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Genymotion Desktop Release Notes 2.x
Release notes for Genymotion Desktop 2.x (not maintained) covering new features, changes, and fixes by version.
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1.X Release Notes (not maintained anymore)
Release notes for Genymotion Desktop 1.X versions, including new features and fixes for 1.3.1, 1.3.0, 1.2.1, and 1.1.0.
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Genymotion Desktop Release Notes
Release notes for Genymotion Desktop detailing new features, changes, fixes, and known issues across versions 3.9.0 to 3.0.0.
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Requirements
Prerequisites, supported systems, and hardware requirements for Genymotion Desktop.
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macOS Installation Guide
Genymotion Desktop installation guide for macOS, including supported versions and hypervisor requirements
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Genymotion Plugins
Overview of Genymotion plugins for Android Studio, including prerequisites, installation, usage, and running Android applications.
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Deploy an Application
Instructions for installing Android apps on Genymotion Desktop and related limitations.
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Virtual Devices - Genymotion Desktop User Guide
Guide for managing, configuring, and interacting with Genymotion Desktop Virtual Devices.
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Get Started with Genymotion Desktop
Step-by-step guide to get started with Genymotion Desktop, including first run, changing the hypervisor, creating and launching virtual devices, and b...
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Android 12.1 for Genymotion Desktop and Genymotion SaaS (Cloud)!
Android 12.1 is available for Genymotion Desktop and Genymotion SaaS (Cloud).
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Changelog
Changelog for Genymotion SaaS detailing updates, new images, and fixes by date.
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Automation Features
Genymotion SaaS Automation Features: gmsaas CLI, prerequisites, frameworks, CI integrations.
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SaaS Collaboration Features in Genymotion
Documentation on Genymotion SaaS collaboration features including custom recipes, shared recipes, and live sessions.
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SaaS User Guide
Guidance on using the Genymotion SaaS graphical interface, including profile, devices, recipes, images, and administration.
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Exclusive Offer
Exclusive 50% off Genymotion for existing AWS customers with a form to share details and overview of compatibility, performance, and scalability on AW...
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Genymotion Device Image – Refund & Cancel
Refund and Cancellation Policy for Genymotion Device Image (Cloud PaaS); refunds are at Genymobile's sole discretion and require contacting support.
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Genymotion PaaS Release Notes (Deprecated)
Legacy release notes for Genymotion PaaS, listing deprecated versions and changes.
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Release Notes
Genymotion device image release notes for multiple versions including 14.1, 14.0, 13.2, and 13.0
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Device image User Guide
Documentation for sharing and embedding Genymotion device instances, including installation and usage.
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Requirements
Prerequisites for Genymotion Device image, including web browser recommendations and network security settings.