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Genymotion Desktop is very slow and unstable
Troubleshooting guide for Genymotion Desktop performance covering hardware requirements, resource needs, and Windows/macOS-specific issues.
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How to transfer a Genymotion Desktop virtual device to another Computer? (Virtua...
Guide to export and import a Genymotion Desktop virtual device for transfer to another computer using VirtualBox.
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How to share folders with Genymotion Desktop host machine
Instructions to share a host computer folder with a Genymotion Desktop virtual device using VirtualBox shared folders.
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How to connect to a Genymotion Desktop virtual device remotely with ADB
Instructions to connect Genymotion Desktop virtual devices to ADB remotely on Windows, Linux and macOS, including bridging and port forwarding.
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How to automatically connect a Genymotion Desktop virtual device to ADB
Instructions for automatically connecting a Genymotion Desktop virtual device to ADB.
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Linux - Genymotion Desktop crashes when starting a Virtual Device
Guidance for Linux users on Genymotion Desktop crashes when starting a Virtual Device due to nouveau driver; use NVIDIA proprietary drivers with Ubunt...
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I recently upgraded VirtualBox and Genymotion no longer works
Troubleshooting to fix Genymotion after upgrading VirtualBox by updating Genymotion Desktop and aligning VirtualBox with the recommended version.
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How to enable hardware virtualization (VT-x/SVM) on Windows 11?
Guide to enable VT-x or SVM hardware virtualization on Windows 11 via BIOS/UEFI settings for Genymotion Desktop.
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Linux - Unable to start the Virtual Device
Linux troubleshooting steps for Genymotion Desktop when the Virtual Device fails to start, including hypervisor guidance and supported distributions.
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Windows - Unable to start the Virtual Device
Troubleshooting steps to resolve VirtualBox host-only adapter issues preventing Genymotion from starting a virtual device on Windows.
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macOS - Unable to start the Virtual Device
Guidance on hypervisor defaults, virtualization limitations, and port settings for Genymotion Desktop on macOS.
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The virtual device crashes, freezes or fails to boot on Windows
Genymotion Windows troubleshooting for crashes, freezes, and boot issues with GPUs, Hyper-V, and hardware requirements.
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How to enable hardware virtualization (VT-x/SVM) on Windows 10?
Guide to enable VT-x or SVM hardware virtualization on Windows 10 by accessing BIOS/UEFI firmware settings.
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Apple Mac M series support
Information about Apple Mac M series support, Rosetta requirement, VirtualBox unavailability, and Android 11+ availability for Genymotion Desktop.
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VirtualBox configuration error
Troubleshooting steps for VirtualBox configuration errors in Genymotion.
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Genymotion Desktop is stuck on "Booting..." animated logo
Troubleshooting steps for Genymotion Desktop stuck on the Booting logo, including upgrade guidance, login workaround with gmtool, and Windows-specific...
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I have been charged incorrectly
Genymotion SaaS help article about potential incorrect charges and how to verify usage and timeouts.
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The VirtualBox DHCP server has not assigned an IP address to the virtual device
Guide to fix the VirtualBox DHCP server not assigning an IP to Genymotion devices, covering Hyper-V, power settings, GPU, Windows updates, VPN, and ha...
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What are Genymotion Desktop requirements?
Genymotion Desktop requirements including prerequisites, hardware, and hypervisor options for Windows, Linux, and macOS.
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How to connect a virtual device to a proxy?
Instructions to connect Genymotion virtual devices to HTTP and Socks5 proxies, with and without authentication, plus desktop-specific tips.
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How to fix "Your CPU is incompatible with virtualization technologies" error?
Step-by-step troubleshooting guidance for Genymotion Desktop when the CPU is incompatible with virtualization technologies.
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The Virtual device takes a very long time to boot and is very slow
Troubleshooting long boot times and slow performance of Genymotion Desktop on Windows, including GPU and hypervisor considerations.
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Error while creating the device / virtual terminal
Troubleshooting steps for errors when creating a device or virtual terminal in Genymotion Desktop.
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How to disable Hyper-V in Windows
Guide to disable Hyper-V on Windows to use Genymotion Desktop.
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What is happening to x86 devices in Genymotion SaaS
Genymotion SaaS is migrating to arm64-only virtual devices; x86 support ends March 30, 2026, with preparation guidance.
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I get the error 'Unable to start the virtual device' after a Windows update
Guidance to fix the 'Unable to start the virtual device' error after Windows updates by reinstalling VirtualBox.
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Genymotion Desktop and standard (non admin) user accounts on Windows
Instructions for running Genymotion Desktop on Windows with a standard user account, including VirtualBox setup steps and QEMU note.
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How to connect Genymotion SaaS virtual devices to ADB?
Help article about connecting Genymotion SaaS virtual devices to ADB with a reference to the online tutorial.
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Page
Help article describing limits on simultaneous Genymotion virtual devices and how to obtain a special offer.
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How to connect a USB device to a virtual device with Genymotion Desktop?
Instructions to connect a USB device to a Genymotion virtual device using VirtualBox.
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VirtualBox recommended versions
Genymotion Help Center article detailing the recommended VirtualBox versions and the shift to QEMU on macOS and Linux.
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Camera is unavailable after quick boot (QEMU)
Genymotion Help Center article describing a known bug where the camera is unavailable when using the QEMU hypervisor and the cold boot workaround.
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Every device API is set to 0.0 and size is changed to 1024x600
Genymotion explains that the device API is 0.0 and the display size becomes 1024x600 when using Genymotion Desktop 3.3.1, with a compatibility warning...
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"Unable to start virtual device" (QEMU - Windows)
Troubleshooting steps for starting Genymotion virtual devices on Windows when QEMU cannot start due to Hyper-V and virtualization issues.
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An error has occurred while trying to create a virtualbox host-only network inte...
Help article for troubleshooting VirtualBox host-only network interface creation errors in Genymotion.
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How to access a local host or service from a virtual device
Instructions to access a local host or service from a Genymotion virtual device using VirtualBox or QEMU.
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How many Genymotion Virtual Devices can I launch per AWS EC2 instance?
Genymotion devices per AWS EC2 instance; one Genymotion instance equals one EC2 instance; multiple devices require multiple EC2 instances.
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Is it possible to have several people on my team connected to the same virtual d...
Multiple team members can connect to a single Genymotion Device Image instance; all connected users can see each other’s interactions.
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How to connect a Genymotion Device Image (PaaS) instance to any IDE
Instructions to connect a Genymotion Device Image (PaaS) instance to an IDE via ADB, including firewall setup and steps to connect.
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How to stop a virtual device in Genymotion SaaS?
Instructions to stop virtual devices in Genymotion SaaS, including manual stop, timeouts, and gmsaas specifics.
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Why isn't the virtual device available in the Android Device Chooser window in E...
Guidance for Genymotion virtual devices not appearing in Eclipse's Android Device Chooser and how to fix.
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I keep getting 'System UI is not responding' error
Troubleshooting steps for the 'System UI is not responding' error in Genymotion Desktop, focusing on host resources, Hyper-V, and virtual device confi...
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How to set a custom DPI with Genymotion Desktop?
Instructions on setting a custom Android DPI in Genymotion Desktop by matching Android's density buckets and editing virtual device display settings.
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My Bank application does not work
Banking apps detect Genymotion on virtual machines; there are no known workarounds; use a real device to run bank apps.
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How to uninstall Genymotion Desktop completely (purge)?
Instructions to purge Genymotion Desktop across Windows, macOS and Linux, including removal of virtual devices, directories, and data.
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Where is my Genymotion Desktop virtual device logcat file stored
Instructions for locating the logcat.txt file for Genymotion Desktop virtual devices on Windows, macOS, and Linux.
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The virtual device display is black, white or distorted (NVIDIA GPU + Linux)
Issue with Genymotion virtual device display on Linux caused by Nouveau, the open-source Nvidia driver.
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How to establish a TCP session to a virtual device
Instructions to establish a TCP session to a Genymotion virtual device using ADB port forwarding.
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Genymotion Desktop and firewalls
Instructions on internet access and firewall configuration for Genymotion Desktop with VirtualBox and QEMU.
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How to use Genymotion Desktop behind a proxy?
Help article explaining how to use Genymotion Desktop behind a proxy, with references to the Genymotion Desktop user guide and proxy connection guidan...
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Can Genymotion Desktop run in a virtual machine?
Genymotion Desktop is not supported to run in virtual machines or cloud instances.
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Genymotion Desktop and VPN
Guidance on how VPNs affect Genymotion Desktop and how to exclude local traffic.
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Windows - An error has occurred while trying to create a virtualbox host-only ne...
Troubleshooting steps for errors creating VirtualBox Host-Only adapters on Windows with Genymotion Desktop.
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Linux - An error has occurred while trying to create a virtualbox host-only netw...
Linux troubleshooting article detailing causes and fixes for Genymotion host-only network interface errors.
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macOS - An error has occurred while trying to create a virtualbox host-only netw...
Troubleshooting steps for macOS when Genymotion cannot create a VirtualBox host-only network interface, including VPNs, security prompts, and SIP-rela...
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Android 15 and 16 are very slow (Genymotion Desktop)
Troubleshooting Android 15 and 16 performance issues on Genymotion Desktop.
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The camera does not work after a reboot (Mac)
Known issue with quick boot on Genymotion Desktop for Mac; fix by performing a cold boot of the device.
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Genymotion Desktop is very slow after installing openGAPPs (Windows - QEMU)
QEMU on Windows is experimental; use VirtualBox until QEMU support is more stable.
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The Wait is Over: Android 16 beta is Now Available for Genymotion Desktop!
Genymotion announces Android 16 beta is now available on Genymotion Desktop with cloud and desktop testing options, setup steps, and known issues.
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Genymotion Desktop 3.9.0
Release notes for Genymotion Desktop 3.9.0 including Android 15 support, cloud instances, storage management, UI changes, Linux installer update, and ...
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Genymotion Desktop 3.7.1
Release notes for Genymotion Desktop 3.7.1 including bug fixes for a regression introduced by 3.7.0.
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Genymotion Desktop 3.6.0
Release notes for Genymotion Desktop 3.6.0 detailing new features, changes, and bug fixes.
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Genymotion 2.12.2 (July 23th, 2018)
Release notes for Genymotion 2.12.2, detailing improvements and corrections.
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Genymotion 2.10.0 (August 1, 2017)
Release notes for Genymotion 2.10.0 (August 1, 2017) with improvements, corrections, and VirtualBox recommendations.
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Genymotion Virtual devices version 3.0.2 for Genymotion Desktop and SaaS (Cloud)...
A new Genymotion virtual devices release fixes GPS location with Google Play Services on Android 11.
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Genymotion Virtual Devices 3.0.1 for Genymotion Desktop have been released
Announcement of Genymotion Virtual Devices v3.0.1 for Genymotion Desktop 3.3 addressing Android 10/11 issues.
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Genymotion SaaS is moving to arm64
Genymotion announces arm64-only support for Genymotion SaaS, effective March 30, 2026, aligning with ARM-based devices and Google Play requirements.
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Genymotion Desktop: Read carefully before upgrading to macOS Ventura!
Apple's macOS Ventura upgrade causes issues with VirtualBox and Genymotion; a workaround uses Genymotion Desktop 3.3.0 with the QEMU hypervisor.
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Genymotion Desktop 3.9.0 is out!
Genymotion Desktop 3.9.0 introduces SaaS integration, a refreshed UI, Android 15 support, and fixes.
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Genymotion Desktop 3.6.0 is out!
Genymotion Desktop 3.6.0 release with Biometrics widget, QEMU as default, and other updates.
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Genymotion Desktop 3.3.0 beta 1 and Virtual Devices v3.0.0
Announcement of Genymotion Desktop 3.3.0 beta 1 and Virtual Devices v3.0.0 with Android 11 support.
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Android 14 beta is out!
Genymotion announces Android 14 beta images available for Genymotion Desktop, SaaS, and AWS devices.
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Help and Feedback
Help and Feedback page with access to FAQ and Support and guidance on providing feedback.
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Genymotion Desktop Release Notes 2.x
Release notes for Genymotion Desktop 2.x (not maintained) covering new features, changes, and fixes by version.
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Genymotion Desktop Release Notes
Release notes for Genymotion Desktop detailing new features, changes, fixes, and known issues across versions 3.9.0 to 3.0.0.
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Linux Installation Guide
Linux installation instructions for Genymotion Desktop, including supported distributions, hypervisor options, and installation steps.
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macOS Installation Guide
Genymotion Desktop installation guide for macOS, including supported versions and hypervisor requirements
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Windows Installation Guide
Windows installation instructions for Genymotion Desktop.
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Virtual Devices - Genymotion Desktop User Guide
Guide for managing, configuring, and interacting with Genymotion Desktop Virtual Devices.
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Get Started with Genymotion Desktop
Step-by-step guide to get started with Genymotion Desktop, including first run, changing the hypervisor, creating and launching virtual devices, and b...
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SaaS User Guide - Basic Steps
Step-by-step guide to setup, launch, use and save a Genymotion SaaS virtual device.
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SaaS User Guide
Guidance on using the Genymotion SaaS graphical interface, including profile, devices, recipes, images, and administration.
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SaaS User Guide - Getting Started
Step-by-step guide to starting Genymotion SaaS, including account creation, login, and starting a virtual device
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Empower your Android teams with Virtual Devices that truly scale on AWS
Genymotion Cloud on AWS offers scalable Android emulation on EC2 with high compatibility and performance, plus a sign-up form to start using AWS marke...
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Accessing instances with SSH
Guide for SSH access to Genymotion Virtual Devices, including key generation, import, and connection steps.
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Genymotion Cloud on Google Cloud Platform (GCP) – Getting Started
Guidance for deploying Genymotion Cloud on GCP, including available Android images, network security, and instance deployment steps.
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Desktop User Guide
Documentation for Genymotion Desktop, an Android emulator with sensors and cross-platform support.
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How to enable hardware virtualization (VT-x/SVM) on Windows 10?
Step-by-step instructions to enable VT-x/SVM by accessing BIOS/UEFI on Windows 10.
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Genymotion Desktop and Hyper-V (Windows)
Instructions to disable Hyper-V on Windows for Genymotion Desktop, including Memory Integrity and verification steps.