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Starting a virtual device fails with "VBoxHeadless.exe - Application Error. [......
Windows dual-GPU laptops may trigger a VBoxHeadless.exe memory read error; solution is to run Genymotion on the high-performance discrete GPU by defau...
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Virtualbox configuration error
Troubleshooting steps for VirtualBox configuration errors on Genymotion across Windows, Linux, and macOS.
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How to enable the virtual keyboard?
Instructions to enable the virtual keyboard across Genymotion products, with Android version-specific steps.
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How to use Android Studio, Eclipse, VS Code, JetBrains Rider or any other IDE wi...
Guide to connecting IDEs to Genymotion SaaS via the gmsaas tool using ADB.
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How to change a device product properties (manufacturer, model, etc.) with Genym...
Instructions to override read-only device properties using Genymotion SaaS via ADB persist properties.
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GMTool returns the error code 14
GMTool error code 14 indicates a license restriction; free users have limited GMTool access and must upgrade for full functionality.
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My webcam does not work with Genymotion Desktop
Webcam compatibility for Genymotion Desktop requires UVC support; virtual webcams are not recommended or supported.
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How to get Genymotion Desktop logs
Instructions to generate Genymotion Desktop logs via UI or command line, and to generate logs for a specific virtual device.
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How to change product properties (manufacturer, model, etc.) with Genymotion Des...
Instructions to modify Genymotion Desktop product properties using GMTool with --sysprop, including examples and available properties.
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How to run automated tests with Genymotion Desktop?
Genymotion explains how to run automated tests with Genymotion Desktop, noting limitations and recommending Cloud PaaS and SaaS for automation.
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How to automatically connect a Genymotion Desktop virtual device to ADB
Instructions to automatically connect a Genymotion Desktop virtual device to ADB in the Genymotion Help Center.
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My Webcam does not work on iOS (Genymotion SaaS)
The iOS camera requires h264 which has not been implemented yet for Genymotion SaaS, making the camera unavailable on iOS.
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Windows - Unable to start the Virtual Device
Troubleshooting steps for Genymotion Desktop on Windows when the VirtualBox host-only network prevents starting a virtual device.
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Genymotion Desktop is stuck on "Booting..." animated logo
Troubleshooting steps for Genymotion Desktop stuck on Booting animated logo, including gmtool login, Hyper-V conflicts, GPU issues, and uninstallation...
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How to connect a virtual device to a proxy
Guide to configuring HTTP and SOCKS5 proxies for Genymotion virtual devices, including Desktop-specific instructions.
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Unable to start the Virtual Device
Troubleshooting steps for starting Genymotion Virtual Device, covering hardware requirements, host OS issues, and incompatible environments.
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Can I use VirtualBox 7.2 or 7.1 with Genymotion Desktop?
Genymotion Desktop may work with VirtualBox 7.2 or 7.1, but VirtualBox 7.2 or 7.1 has not been tested, and Genymotion Desktop is not officially suppor...
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The device starts, but I can't click anywhere and widgets are greyed out (macOS)
Troubleshooting guide for macOS when Genymotion starts but desktop widgets are greyed out due to port 6379 usage or blocking.
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Device image User Guide
Help and technical support information for Genymotion Device image, including FAQ, health checks, troubleshooting, and contact options.
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The virtual device display is black.
Troubleshooting steps for a black virtual device display in Genymotion SaaS, focusing on WebRTC blocking and browser version issues.
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I have generated and setup a certificate but I still get a security warning when...
Troubleshooting a security warning when connecting Genymotion devices via Web; applies to deprecated Device Image versions; upgrade to latest stable G...
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How to fix "Your CPU is incompatible with virtualization technologies" error
Troubleshooting steps for Genymotion when CPU virtualization is not compatible.
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I have a mac and I can't find Android 5.0 to 10.0 in Genymotion Desktop
Android 5.0–10.0 are not available on Mac M series computers yet in Genymotion Desktop. See Which Android versions are available for details.
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How to connect to a Genymotion Desktop virtual device remotely with ADB
Instructions to connect Genymotion Desktop virtual devices to ADB remotely on Windows, Linux and macOS, including bridging and port forwarding.
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The device display is stuck at "Connecting to your virtual device..." on macOS
Genymotion help article noting a Safari compatibility issue on macOS and recommending using Chrome or Chromium until fixed.
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The Wifi is disabled (no network) when I boot the device
Troubleshooting Genymotion no-network boot issues caused by proxies, quick boot, or China-specific network restrictions.
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Unable to load OpenGL libraries from your system
Troubleshooting steps for OpenGL library loading issues on Genymotion Desktop, including GPU compatibility and driver updates.
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I get the error 'Unable to start the virtual device' after a Windows update
Guidance to fix the 'Unable to start the virtual device' error after Windows updates by reinstalling VirtualBox.
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The date and time of the device is not correct
Explanation of why the device clock may be wrong when the device lacks Internet access and how to fix it.
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How to connect Genymotion SaaS virtual devices to ADB?
Instructions to connect Genymotion SaaS virtual devices to ADB with reference to the on-line tutorial.
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ADB connection is lost after a while with my Genymotion Device image instance(s)...
Guidance to secure ADB connections for Genymotion Device image instances to prevent unauthorized access.
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Every device API is set to 0.0 and size is changed to 1024x600
Genymotion explains that the device API is 0.0 and the display size becomes 1024x600 when using Genymotion Desktop 3.3.1, with a compatibility warning...
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"Unable to start virtual device" (QEMU - Windows)
Troubleshooting steps for starting Genymotion virtual devices on Windows when QEMU cannot start due to Hyper-V and virtualization issues.
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How to enable kiosk mode with Genymotion SaaS (Cloud)?
Steps to enable and disable kiosk mode on Genymotion SaaS Cloud, including prerequisites and ADB commands.
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I get the error "Your license has expired", while my Desktop license is still va...
Help article explaining the cause and fix for the 'Your license has expired' error when using Genymotion Desktop.
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I keep getting "Android Setup keeps stopping" error
This help article explains a known bug with the Android 11 x86_64 image after installing Open GApps and recommended workarounds.
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How to create and setup a STUN/TURN server on AWS
Step-by-step instructions to install and configure a CoTURN STUN/TURN server on Ubuntu 20.04 and integrate with Genymotion.
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I can't install my application with an APK file
Guide for APK installation issues when using Drag'n drop or the File Upload widget in Genymotion.
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I can't find or install my game or application with Google Play Store
Troubleshooting steps for missing apps or incompatibility errors in Genymotion when using Google Play Store.
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My Webcam does not work with Genymotion Device image (PaaS) on iOS
The iOS camera requires h264 support which has recently been added to Genymotion Device images but is not activated for iOS yet; camera on iOS devices...
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An error has occurred while trying to create a virtualbox host-only network inte...
Help article for troubleshooting VirtualBox host-only network interface creation errors in Genymotion.
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How to connect a Genymotion Device Image (PaaS) instance to any IDE
Instructions to connect a Genymotion Device Image (PaaS) instance to an IDE via ADB, including firewall setup and steps to connect.
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How to use Genymotion Desktop with JetBrains Rider (w/ Xamarin Android plugin) I...
Instructions to configure Genymotion Desktop with JetBrains Rider and the Xamarin Android plugin, including prerequisites and configuration steps.
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How to screen record with Genymotion Device image (PaaS)?
Guide to screen recording Genymotion Device image (PaaS) using Capture feature, ADB, or HTTP API, with a default 180-second limit.
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Genymotion Desktop becomes unstable and slow after a while.
Troubleshooting guidance for Genymotion Desktop becoming slow and unstable after long usage due to memory leaks.
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Why isn't the virtual device available in the Android Device Chooser window in E...
Guidance for Genymotion virtual devices not appearing in Eclipse's Android Device Chooser and how to fix.
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How to get Genymotion Desktop logs
Instructions to generate Genymotion Desktop logs via UI or command line, plus auto-generated logs and per-device logs.
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Genymotion plugin icon does not appear in Android Studio
Instructions to display the Genymotion plugin icon in Android Studio by enabling the toolbar.
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How to establish a TCP session to a virtual device
Instructions to establish a TCP session to a Genymotion virtual device using ADB port forwarding.
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I can't install or run an application/game in Genymotion SaaS
Troubleshooting app installation and runtime in Genymotion SaaS, covering ARM-only apps, root detection, and unsupported features.
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I get the error "Network error - can't connect" when I launch Genymotion Desktop
Troubleshooting steps for a network connectivity error when launching Genymotion Desktop, including VPN/firewall considerations.
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The Open GApps widget (icon) is gray
Guidance on the gray Open GApps widget in Genymotion, including Android 4.4 compatibility, ADB handling, and a known boot bug with steps to resolve.
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I can't create an account: "Something went wrong, please try again."
Genymotion Help Center article about an account creation error and activation email steps.
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The device display does not show in Safari (Genymotion Device Image)
Compatibility issue with Genymotion Device Image on Safari 18 and higher; use Chrome or Chromium until a fix is released.
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Android 15 and 16 are very slow (Genymotion Desktop)
Troubleshooting Android 15 and 16 performance issues on Genymotion Desktop.
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Device link does not work (white and/or frozen screen)
Troubleshooting steps for Genymotion's Device link feature when the screen is white or frozen.
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I can't activate my Desktop account: 'Invalid or expired activation link'
Troubleshooting Genymotion Desktop activation link issues, including handling multiple activation emails and browser differences.
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Genymotion Desktop is very slow after installing openGAPPs (Windows - QEMU)
QEMU on Windows is experimental; use VirtualBox until QEMU support is more stable.
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I have sound issues on mac M series
Genymotion Help Center article about a known bug on old macOS and Genymotion Desktop versions and the recommended update steps.
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The Virtual Device display doesn't show in web browser with Genymotion Device im...
Troubleshooting WebRTC display forwarding from Genymotion Device image (PaaS) to a browser, including Chrome compatibility, firewall rules, and NAT/TU...
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Parallel tests with Appium and Genymotion SaaS
Tutorial on parallelizing Appium tests against Genymotion SaaS devices using Python and Pytest.
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Parallel tests with Appium and Genymotion Device Image
Tutorial for running parallel Appium tests on Genymotion device images using a single Appium server.
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How to use MobSF with Genymotion SaaS
Step-by-step setup to use MobSF with Genymotion SaaS, including prerequisites, setup, and MobSF modification.
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MobSF and Genymotion Device Image
Tutorial covering prerequisites, network and firewall setup, ADB enablement, and MobSF configuration for Genymotion device image.
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Instrumented Tests with Genymotion SaaS and gmsaas
Tutorial on automating instrumented tests for Genymotion SaaS using the gmsaas CLI, including start, adb connect, run, and stop commands.
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How to connect a virtual device to ADB in Genymotion SaaS?
Tutorial guiding how to connect a running Genymotion SaaS virtual device to ADB using gmsaas.
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Use Burp Suite with Genymotion Device Image
Tutorial for configuring Burp Suite with Genymotion device images, including certificate installation and proxy setup.
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Use Burp Suite with Genymotion Desktop
Guide to using Burp Suite with Genymotion Desktop, including certificate installation and proxy configuration.
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Use Bitrise with Genymotion SaaS
Tutorial on integrating Genymotion SaaS with Bitrise CI/CD for Android testing using Appium.
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Applitools Visual Tests with Genymotion SaaS
Overview of using Applitools visual testing with Genymotion SaaS for parallel Appium tests on Android devices.
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Genymotion SaaS
A collection of Genymotion SaaS tutorials and articles on ADB connection, MobSF integration, and related tooling.
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Genymotion Device Image
Tutorials about Genymotion Device Image, including Magisk, Burp Suite, Appium, and MobSF.
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Security Testing
Tutorials on using MobSF with Genymotion for security testing and device image guidance.
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Other
Genymotion blog category page for miscellaneous tutorials (Other).
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Automated tests and Continuous Integration (CI)
A collection of tutorials about automated tests and CI workflows using Genymotion SaaS and related tools.
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gmsaas 1.15.0
Release notes for gmsaas 1.15.0 with added Linux arm64 wheel, macOS native ADB Tunnel, updated Linux and Windows wheels, OpenSSL 3 for ADB Tunnel, and...
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gmsaas 1.13.0
Release notes for gmsaas 1.13.0 dated 2024-11-06, including new adb start/stop commands, changes to exit code descriptions, and improved ADB Tunnel re...
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Genymotion SaaS 3.5.0 OS images
Release notes for Genymotion SaaS OS images 3.5.0, detailing improvements, bug fixes, and known issues.
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Genymotion Desktop 3.0.2 (April 18th, 2019)
Release notes for Genymotion Desktop 3.0.2 highlighting adb compatibility corrections with platform-tools 28.0.2.
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Genymotion Desktop 3.0.1 (February 26th, 2019)
Release notes for Genymotion Desktop 3.0.1 including improvements to VirtualBox 6.0.4 and corrections to virtual device updates and gmtool.
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Genymotion 2.12.2 (July 23th, 2018)
Release notes for Genymotion 2.12.2, detailing improvements and corrections.
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Genymotion 2.10.0 (August 1, 2017)
Release notes for Genymotion 2.10.0 (August 1, 2017) with improvements, corrections, and VirtualBox recommendations.
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Genymotion SaaS (Cloud) – Blog
Release notes and updates for Genymotion SaaS (Cloud) OS images and related components.
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Change Log - gmsaas
Comprehensive change log for gmsaas with new features, updates and fixes across versions.
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gmsaas User Guide
Known issues, support procedures, and troubleshooting steps for Genymotion gmsaas.
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Github Actions
Github Actions is a CI/CD platform. It enables automation of the build, test, and deployment pipeline by providing workflows. Genymotion SaaS Action l...
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gmsaas 1.9.0 (Introducing gmsaas portal)
Announcement of gmsaas 1.9.0 introducing the gmsaas portal for managing Genymotion SaaS instances.
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gmsaas 1.15.0: Now with Native arm64 Support!
Genymotion SaaS announces gmsaas 1.15.0 with native ARM64 support for Linux distributions and macOS, including Linux ARM64 wheel availability and Rose...
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Genymotion Desktop 3.2.0 is available!
Genymotion Desktop 3.2.0 release notes highlighting GPX replay, OpenGL ES 3.0, multitouch, and simplified gmtool integrations.
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ARM servers for Genymotion SaaS!
Genymotion announces ARM servers for Genymotion SaaS, enabling ARM-native Android VMs with GPU acceleration and CLI support.
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API Tokens for Genymotion SaaS
Genymotion SaaS introduces API Token authentication. Generate, manage, and revoke personal API tokens to authenticate via gmsaas CLI or Public HTTP AP...
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Cloud Virtual Devices
Instructions to view, access, and manage Genymotion SaaS Cloud instances from Genymotion Desktop.
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Root Access
Genymotion Desktop Root Access guide covering rooting, non-rooted images, and command-line usage.
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Genymotion Desktop Release Notes 2.x
Release notes for Genymotion Desktop 2.x (not maintained) covering new features, changes, and fixes by version.
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Genymotion Desktop Release Notes
Release notes for Genymotion Desktop detailing new features, changes, fixes, and known issues across versions 3.9.0 to 3.0.0.
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Genymotion Plugins
Overview of Genymotion plugins for Android Studio, including prerequisites, installation, usage, and running Android applications.
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Deploy an Application
Instructions for installing Android apps on Genymotion Desktop and related limitations.
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Desktop User Guide
Genymotion Desktop user guide covering settings, hypervisor, ADB, device options, updates, storage, misc, and shortcuts.
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Root Access
Genymotion SaaS Root Access guide describing rooting, unrooting, and adb commands.
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Genymotion Java API
Genymotion Java API enables direct manipulation of sensor values in Android tests via Maven, Gradle, or other build systems.
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Automation Features
Genymotion SaaS Automation Features: gmsaas CLI, prerequisites, frameworks, CI integrations.
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gmsaas Commands
Documentation for gmsaas CLI commands to manage hardware profiles, images, recipes, and instances, plus ADB and portal interactions.
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SaaS User Guide - Basic Steps
Step-by-step guide to setup, launch, use and save a Genymotion SaaS virtual device.
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SaaS User Guide - Requirements
Prerequisites for Genymotion SaaS usage including web browser, network security, and Android SDK tools.
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Release Notes
Genymotion device image release notes for multiple versions including 14.1, 14.0, 13.2, and 13.0
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Changing authentication
Instructions to change or disable authentication for a Genymotion PAAS instance via Web UI, ADB, SSH, or automation.
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Installing a valid certificate
Instructions to generate and install a valid TLS/SSL certificate on Genymotion Device image.
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Connect to ADB
Step-by-step guide to connect Genymotion device images to ADB via direct or SSH-tunneled connections, including prerequisites and commands.
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Accessing a Virtual Device from an Enterprise Network
Guidance for accessing Genymotion virtual devices from private or NAT networks using TURN/STUN servers.
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Root Access
Genymotion device image root access instructions for rooting, unrooting, and signing system apps.
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Running Parallel Tests with Appium
The page has been deprecated; refer to the linked tutorial for Appium parallel testing.
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Genymotion Java API
Guidance to install and use Genymotion Java API to manipulate sensor values in Android tests
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Deploying Applications
Methods to deploy apps on Genymotion devices, including APK-based deployment, Open GApps, and ARM/ARM64 considerations.
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Requirements
Prerequisites for Genymotion Device image, including web browser recommendations and network security settings.
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gmsaas Command Line Interface
Command line interface to manage Genymotion SaaS virtual devices from the command line.
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How to enable hardware virtualization (VT-x/SVM) on Windows 10?
Step-by-step instructions to enable VT-x/SVM by accessing BIOS/UEFI on Windows 10.