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How to enable hardware virtualization (VT-x/SVM) on Windows 11?
Learn how to enable hardware virtualization (VT-x/SVM) on Windows 11 for Genymotion Desktop by accessing BIOS via Windows 11 Advanced startup and enab...
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How to enable hardware virtualization (VT-x/SVM) on Windows 11?
Learn how to enable hardware virtualization (VT-x/SVM) on Windows 11 to use Genymotion Desktop, including BIOS access steps and CPU-specific options l...
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I keep getting "System UI is not responding" error
This error means Android UI is unresponsive. It can happen when Genymotion Desktop host resources are too low or when virtual device hardware configur...
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Genymotion Desktop is very slow and unstable
Troubleshooting steps for Genymotion Desktop: hardware requirements, virtual device resource recommendations by Android version, and Windows and lapto...
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Genymotion Desktop and firewalls
Genymotion Desktop and firewalls: allowed internet domains and outgoing TCP ports, plus local network connection requirements for VirtualBox and QEMU,...
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How to access a local host or service from a virtual device?
Instructions for Genymotion Desktop on accessing a local host or service from a virtual device using VirtualBox with IP 10.0.3.2 or QEMU with adb reve...
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How to transfer a Genymotion Desktop virtual device to another Computer? (Window...
Windows-only instructions to transfer a Genymotion Desktop virtual device using VirtualBox by exporting the deployed device folder and re-adding the ....
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How to share folders with Genymotion Desktop host machine?
Share files between your computer and Genymotion Desktop virtual device using VirtualBox shared folders by configuring Shared Folders and Auto-mount, ...
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How to connect ADB remotely to a Genymotion Desktop local device?
Steps to connect ADB remotely to a Genymotion Desktop local device on Windows (VirtualBox) and Linux/MacOS (QEMU). Includes bridging, IP retrieval, an...
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Genymotion Desktop and standard (non admin) user accounts on Windows
Steps for standard (non admin) user accounts on Windows for Genymotion Desktop using VirtualBox, including handling errors “Unable to start a device” ...
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Linux - Genymotion Desktop crashes when starting a Virtual Device
Genymotion Desktop crashes on Linux virtual device startup due to the open-source GPU driver “nouveau” for Nvidia video cards; use Nvidia proprietary ...
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I can't find TikTok in Google Play Store
TikTok is only available for arm64 on Genymotion. It covers Genymotion Desktop, Genymotion SaaS, and Genymotion PaaS/Device Image requirements includi...
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I can’t activate my Dektop account: "Invalid or expired activation link"
Instructions for Genymotion Desktop account activation when the website shows "Invalid or expired activation link", including activation-email timing,...
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Linux - An error has occurred while trying to create a virtualbox host-only netw...
Linux troubleshooting for “An error has occurred while trying to create a virtualbox host-only network interface”, including VirtualBox host-only inte...
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macOS - An error has occurred while trying to create a virtualbox host-only netw...
Troubleshooting steps for a macOS VirtualBox host-only network interface creation error, including QEMU guidance, mac M series notes, and security blo...
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Linux - Unable to start the Virtual Device
Troubleshooting steps for "Linux - Unable to start the Virtual Device" including QEMU vs VirtualBox, supported Linux distributions, hardware requireme...
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macOS - Unable to start the Virtual Device
macOS troubleshooting for Genymotion Desktop. QEMU vs VirtualBox on mac M series, macOS firewall local TCP ports for ADB, REDIS, Audio, Camera, Render...
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How to uninstall Genymotion Desktop completely (purge)?
Procedure to purge Genymotion Desktop on Windows, macOS, and Linux, including removal of virtual devices, application uninstallation, and deletion of ...
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What happened to x86/x86_64 devices in Genymotion SaaS?
Genymotion SaaS transitioned to arm64-only Android virtual devices. The article explains why x86/x86_64 devices were removed, how to prepare for arm64...
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Starting a virtual device fails with "VBoxHeadless.exe - Application Error. [......
Windows virtual device start fails with "VBoxHeadless.exe - Application Error" where the memory could not be read by forcing Windows to use the AMD/NV...
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The device display is distorted or blank, and Genymotion freezes when I use Andr...
On Windows, Genymotion Desktop can show a distorted or blank device display and freeze on Android 8 or higher due to graphics card requirements, outda...
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Is Windows 10 still supported?
Genymotion Desktop 3.10 no longer tests Genymotion Desktop in Windows 10. Windows 10 is no longer officially supported, and support and fixes are not ...
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Virtualbox configuration error
VirtualBox configuration error troubleshooting. Windows: delete %HOMEPATH%\.VirtualBox. Linux/macOS: VirtualBox is no longer recommended and users sho...
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Drag'n Drop doesn't work with Genymotion Desktop
This help article explains why drag'n drop into Genymotion Desktop fails on Windows and Linux. It covers administrator permissions on Windows and runn...
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Device link does not work (white and/or frozen screen)
Device link troubleshooting for a smartphone or tablet: a white frozen screen issue and a macOS-only frozen display issue in the Genymotion Link App.
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"Unable to start virtual device" (QEMU - Windows)
Fix for "Unable to start virtual device" on Windows using QEMU. The page describes Hyper-V requirements for Windows Pro/Enterprise and Windows Home an...
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What are Genymotion Desktop requirements?
Genymotion Desktop requirements for PC virtualization, supported Windows, Linux, and macOS versions, and recommended hardware.
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Genymotion Desktop and VPN
Genymotion Desktop communicates with the virtual device via a virtual network card created by VirtualBox, and VPNs like Cisco AnyConnect can prevent i...
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The virtual device crashes, freezes or fails to boot on Windows
Troubleshooting steps for Genymotion Desktop on Windows when the virtual device crashes, freezes or fails to boot, including Android 15 & 16, Intel(R)...
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The virtual device crashes, freezes or fails to boot on Windows
Troubleshooting steps for Genymotion Desktop on Windows when the virtual device crashes, freezes or fails to boot. Covers Android 15 & 16 compatibilit...
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Apple Mac M series support
Genymotion Apple Silicon SoC support states that Rosetta is required, VirtualBox is not available, and only Android 11 and higher are available. It al...
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How to disable Hyper-V in Windows?
Genymotion Desktop does not work well alongside Hyper-V. This support guide explains how to disable Hyper-V and related Windows features, including Me...
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How to disable Hyper-V in Windows?
Genymotion Desktop requires disabling Hyper-V on Windows to avoid VirtualBox falling back to software virtualization, causing start up errors and majo...
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Genymotion Desktop is stuck on "Booting..." animated logo
Genymotion Desktop is stuck on "Booting..." animated logo. The help article includes steps using gmtool and workarounds for Windows for IoT, Hyper-V, ...
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The VirtualBox DHCP server has not assigned an IP address to the virtual device
Troubleshooting steps for the error “The VirtualBox DHCP server has not assigned an IP address to the virtual device” including Hyper-V, Memory Integr...
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What are Genymotion Desktop requirements?
Genymotion Desktop requirements include an active Genymotion account, mandatory Internet connection with a 15 days token, and mandatory VT/AMD-V/SMV v...
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Unable to start the Virtual Device
Troubleshooting steps for Genymotion Desktop when the Virtual Device cannot start. The page covers host OS issues, desktop requirements, and unsupport...
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Windows - An error has occurred while trying to create a virtualbox host-only ne...
Fix steps for a VirtualBox host-only network interface error in Genymotion Desktop on Windows. Includes VPN/firewall, admin rights, Hyper-V/VirtualBox...
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I get the error "Unable to start the virtual device" after a Windows update
Fix the Genymotion Desktop error "Unable to start the virtual device" after a Windows update by uninstalling and re-installing VirtualBox, then reboot...
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The device starts, but I can't click anywhere and widgets are greyed out (macOS)
Local port 6379 issues can block or grey out Genymotion Desktop widgets on macOS. The article checks firewall and port usage with sudo lsof -i :6379, ...
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VirtualBox recommended versions
The recommended VirtualBox version is 7.2.6. VirtualBox hypervisor is not available for Mac M series. For macOS and Linux, Genymotion recommends switc...
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VirtualBox recommended versions
The recommended VirtualBox version is 7.2.6. VirtualBox hypervisor is not available for Mac M series, and macOS and Linux use QEMU.
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Windows - Unable to start the Virtual Device
Workarounds for the Genymotion Desktop error on Windows when VirtualBox fails to verify or create a VirtualBox Host-Only Ethernet Adapter.
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I can't install or run an application/game in Genymotion Desktop
Troubleshoot when apps and games fail to install or run in Genymotion Desktop. Check rooted Android images, CPU architecture mismatch, and unsupported...
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Genymotion SaaS 3.5.0 OS images
Genymotion SaaS 3.5.0 OS images release notes dated 2025-12-04. Includes improvements, bug fixes, and known issues for Android 15.0 and Android 16.0 (...
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Deploy Applications
Deploy Applications methods include From Google Play Store with Open GApps using the Google Apps Widget or Device content, plus installing APKs via Dr...
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Genymotion SaaS Changelog
Genymotion SaaS Changelog entries for 2018-2026, including Android ARM64 and x86_64 image updates, new widgets, and bug fixes with known issues.
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Genymotion Desktop 2.X Releases
Genymotion Desktop 2.X Releases changelog for obsolete versions. Includes release dates and detailed Changes and Fixes for versions 2.12.2 through 2.0...
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Windows - Unable to start the Virtual Device
Workarounds for a Windows error when Genymotion Desktop cannot start the Virtual Device due to VirtualBox Host-Only Ethernet Adapter verification and ...
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How to connect a USB device to a virtual device with Genymotion Desktop?
Connect host USB to a Genymotion virtual device using VirtualBox by starting VirtualBox, starting the Genymotion virtual device, opening Show when the...
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macOS - An error has occurred while trying to create a virtualbox host-only netw...
Troubleshooting steps for a host-only network interface error on macOS, including QEMU vs VirtualBox guidance and macOS security restrictions affectin...
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macOS - Unable to start the Virtual Device
Genymotion Desktop troubleshooting for macOS when a Virtual Device cannot start, including QEMU vs VirtualBox, macOS firewall local ports, and compati...
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Genymotion Desktop and VPN
Genymotion Desktop communicates with VirtualBox virtual network cards, and VPNs can prevent proper connection. Guidance includes Cisco AnyConnect conf...
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What happened to x86/x86_64 devices in Genymotion SaaS?
Genymotion SaaS transitioned to exclusively support arm64 architecture for all Android virtual devices and removed x86/x86_64 devices. Guidance is pro...
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"Unable to start virtual device" (QEMU - Windows)
Genymotion Help Center article: "Unable to start virtual device" (QEMU - Windows). Guidance covers Hyper-V requirements for Windows Pro/Enterprise, Hy...
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The Virtual device takes a very long time to boot and is very slow
Troubleshooting Genymotion Desktop slow boot on Windows and other hosts, including VirtualBox + Hyper-V, Intel UHD integrated GPU, hybrid graphics, An...
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How to fix "Your CPU is incompatible with virtualization technologies" error?
Troubleshooting steps for the Genymotion Desktop error "Your CPU is incompatible with virtualization technologies". Learn the causes: VM use, hardware...
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Can Genymotion Desktop run in a virtual machine?
Genymotion Desktop is meant for real hardware. Running Genymotion in a virtual environment is not supported. Genymotion Desktop also does not run in C...
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Genymotion SaaS 3.5.0 OS images (Android 8.0 to 12.0)
Release notes for Genymotion SaaS 3.5.0 OS images. New OS image: Android 8.0. Updated OS images to 3.5.0: Android 9.0, Android 10.0, Android 11.0.
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Genymotion Desktop 3.10.0
Genymotion Desktop 3.10.0 release notes for 2026-03-31, including Genymotion SaaS Integration, OBS Virtual Camera Support, VirtualBox 7.2.6a, and gmsa...
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I have upgraded macOS Sequoia to 15.2 and Genymotion Desktop has stopped working
Genymotion Desktop stopped working after upgrading macOS Sequoia to 15.2. This bug is fixed with Genymotion Desktop 3.9.0. Remove the GM_QEMU_START_AR...
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Which Linux distributions are officially supported?
Genymotion Desktop support cannot test every Linux distribution. The page lists the only Linux distributions supported for technical assistance and fi...
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Genymotion Desktop Global Settings
Genymotion Desktop global settings guide for Account settings, Network settings, Hypervisor settings, ADB settings, Device settings, Update, Storage, ...
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Get Started with Genymotion Desktop
Get Started with Genymotion Desktop: hardware and OS requirements, plus Windows, macOS, and Linux installation guides, then sign-in, device creation, ...