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I get a black display when using a video file in the Media Injection widget (mac...
This issue only affects Apple Mac M series computers. Due to compatibility issues with Qt and Rosetta, using video files via the Media Injection widge...
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Starting a virtual device fails with "VBoxHeadless.exe - Application Error. [......
Starting a virtual device fails with "VBoxHeadless.exe - Application Error. [...] The memory could not be read." on Windows with 2 GPUs. Fix by forcin...
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Is there a 32-bit build of Genymotion Desktop for Windows or Linux?
Genymotion Desktop does not provide Windows or Linux 32-bit builds because the x86 (32-bit) architecture is obsolete and can cause stability issues on...
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Is Windows 10 still supported?
Short answer: No. Starting with Genymotion Desktop 3.10, Genymotion will no longer test Genymotion Desktop in Windows 10, so Windows 10 is no longer o...
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Genymotion Desktop is very slow and unstable
Troubleshooting for Genymotion Desktop being very slow or unstable, including hardware requirements, virtual device resource recommendations, Windows-...
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Can I use OBS virtual camera with Genymotion Desktop?
Experimental support for OBS Virtual Camera has been introduced with Genymotion Desktop 3.10.0. Genymotion Desktop supports OBS Virtual Camera on Linu...
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How to transfer a Genymotion Desktop virtual device to another Computer? (Virtua...
Steps to transfer a Genymotion Desktop virtual device to another Computer using VirtualBox only, including export from %localappdata%\Genymobile\Genym...
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How to share folders with Genymotion Desktop host machine?
This article explains how to share folders between your computer and a Genymotion Desktop virtual device using the VirtualBox shared folder feature, w...
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I recently upgraded VirtualBox and Genymotion no longer works
You may be using a deprecated version of Genymotion Desktop or VirtualBox. Download the latest stable Genymotion Desktop and upgrade or downgrade Virt...
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Virtualbox configuration error
VirtualBox configuration error troubleshooting for Windows, Linux, and macOS (Intel x86_64 only). Steps include deleting VirtualBox configuration fold...
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Are older versions of macOS supported?
Genymotion Desktop does not support deprecated versions of macOS. The article points readers to What are Genymotion Desktop requirements?
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Android 15 and 16 are very slow in Genymotion Desktop.
Android 15 and 16 do not work well with Genymotion Desktop on Windows systems yet, and they do not work well with Genymotion Desktop using VirtualBox ...
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The device display is stuck at "Connecting to your virtual device..." on macOS
Troubleshooting article about the device display stuck on macOS; recommends using Chrome/Chromium due to Safari compatibility issue.
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Which Android versions are available?
Overview of available Android versions and architectures across Genymotion Desktop, Cloud, SaaS, and device images.
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Which Android versions are available?
Available versions and architectures depend on Genymotion products. Genymotion Desktop uses x86/x86_64 on PC & Mac Intel and arm64 on Mac M series. Ge...
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How to enable hardware virtualization (VT-x/SVM) on Windows 11?
How to enable hardware virtualization (VT-x/SVM) on Windows 11 for Genymotion Desktop by accessing BIOS via Windows 11 Advanced startup and UEFI Firmw...
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Linux - Unable to start the Virtual Device
Troubleshooting for “Linux - Unable to start the Virtual Device” in Genymotion Desktop, including support limits for Linux VMs/Cloud machines, support...
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Windows - Unable to start the Virtual Device
Workarounds for Windows when Genymotion Desktop fails to start the Virtual Device due to VirtualBox Host-Only Ethernet Adapter issues.
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macOS - Unable to start the Virtual Device
Troubleshooting guide for Genymotion Desktop on macOS when the Virtual Device cannot start, including QEMU local TCP ports and VirtualBox limitations ...
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The virtual device crashes, freezes or fails to boot on Windows
Troubleshooting guide for Genymotion Desktop on Windows covering Android 15/16 compatibility issues, Intel UHD/HD integrated GPUs, discrete GPU settin...
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How to enable hardware virtualization (VT-x/SVM) on Windows 10?
Step-by-step instructions to enable VT-x/SVM hardware virtualization on Windows 10 by accessing BIOS via Windows settings.
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How to fix issues on Windows with laptops using hybrid graphics (dual GPU)?
How to fix issues on Windows with laptops using hybrid graphics (dual GPU) in Genymotion Desktop by forcing a high performance GPU globally using NVID...
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Apple Mac M series support
Apple Mac M series support: Rosetta is required, VirtualBox is not available, and only Android 11 and higher are available. Important: legacy Genymoti...
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Genymotion Desktop is stuck on "Booting..." animated logo
Genymotion Desktop is stuck on "Booting..." animated logo. Use the latest stable version and, if needed, configure gmtool with an active Genymotion ac...
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The VirtualBox DHCP server has not assigned an IP address to the virtual device
This error means that VirtualBox DHCP server took too long, or failed, to assign an IP address to the device. It is usually caused by Windows Hyper-V,...
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How to fix "Your CPU is incompatible with virtualization technologies" error?
Troubleshoot the "Your CPU is incompatible with virtualization technologies" error in Genymotion Desktop. Covers running in a virtual machine, CPU req...
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What are Genymotion Desktop requirements?
Genymotion Desktop requirements for Windows, Linux, and macOS, including hardware, virtualization technology (VT/AMD-V/SMV), and hypervisor choices li...
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How to disable Hyper-V in Windows?
Genymotion Desktop and Hyper-V troubleshooting steps for disabling Hyper-V in Windows. Includes a batch script and manual checks using systeminfo and ...
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I get the error "Unable to start the virtual device" after a Windows update
Steps to resolve the error "Unable to start the virtual device" after a Windows update by uninstalling and re-installing VirtualBox and rebooting the ...
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The date and time of the device is not correct
Android shows incorrect date and time because the device does not have Internet access at boot and Android cannot reach the NTP server.
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The device starts, but I can't click anywhere and widgets are greyed out (macOS)
This macOS troubleshooting article explains a problem related to local port 6379 and shows how to check and stop redis server using `sudo lsof -i :637...
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VirtualBox recommended versions
Recommended VirtualBox version (7.2.6) for Windows 11 and notes about VirtualBox hypervisor availability for Mac M series, plus guidance for macOS and...
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Basic Steps
Step-by-step guide to starting Genymotion Desktop, creating devices, and launching them.
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Linux Installation Guide
Linux installation instructions for Genymotion Desktop, including supported distributions, hypervisor options, and installation steps.
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Desktop User Guide
Documentation for Genymotion Desktop, an Android emulator with sensors and cross-platform support.
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Download Genymotion Desktop
Download Genymotion Desktop stable 3.10.0 for Windows 11, Linux (x86_64), and macOS (x86_64, arm64), with SHA256 hashes, VirtualBox option, and platfo...
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Genymotion Desktop User Guide
Documentation for Genymotion Desktop settings, hypervisor options, ADB tools, and shortcuts.
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Genymotion SaaS 3.5.0 OS images (Android 8.0 to 12.0)
Genymotion SaaS release notes for OS images. Includes a new official arm64 OS image for Android 8.0 and updated arm64 OS images for Android 9.0, Andro...
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Genymotion Desktop 3.10.0
Genymotion Desktop 3.10.0 release notes for 2026-03-31, including Genymotion SaaS Integration, OBS Virtual Camera Support, VirtualBox 7.2.6a, and gmsa...
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Deploy Applications
Deploy Applications for Genymotion PaaS. Includes methods to deploy from Google Play Store using Open GApps and Google Apps Widget, deploy from APK fi...
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Virtual Devices Settings
Virtual Devices Settings in Genymotion Desktop. Learn how to manage virtual devices, including Quick boot, Cold boot, device configuration, and intera...
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Get Started with Genymotion Desktop
Get started with Genymotion Desktop. Hardware requirements, supported Windows, macOS, and Linux operating systems, and installation steps for VirtualB...
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Genymotion Desktop 2.X Releases
Genymotion Desktop 2.X Releases changelog with release dates and detailed Changes and Fixes for versions 2.12.2 through 2.0.0, including VirtualBox 5....
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Genymotion Desktop Release Notes
Genymotion Desktop Release Notes for versions 3.10.0, 3.9.0, and more, including New, Changes, Fixes, and Known issues entries.
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Download Genymotion Desktop
Download Genymotion Desktop stable 3.10.0 for Windows 11, Linux (x86_64), and macOS (x86_64, arm64), with SHA256 hashes, VirtualBox option, and platfo...
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Genymotion SaaS 3.5.0 OS images (Android 12.0 to 14.0)
Release notes for Genymotion SaaS 3.5.0 OS images, covering Android 12.0 to 14.0, with updates, improvements, and known issues.
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Genymotion Device image (PaaS)
Release notes and updates for Genymotion SaaS, Device Image, and Desktop, covering OS image updates, Android 16.0 beta, and cloud provider marketplace...
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Linux - Genymotion Desktop crashes when starting a Virtual Device
Troubleshooting Linux issue where Genymotion Desktop crashes when starting a Virtual Device; explains the cause due to the nouveau GPU driver and reco...
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Genymotion Desktop and standard (non admin) user accounts on Windows
Guidance for using Genymotion Desktop on Windows with standard user accounts and advice on VirtualBox issues.
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Supported Linux distributions
Genymotion Desktop Linux distributions policy and recommended distributions for technical assistance.
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How to fix "Your CPU is incompatible with virtualization technologies" error?
Troubleshooting steps for Genymotion when CPU virtualization features are disabled or not available.
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The Virtual device takes a very long time to boot and is very slow
Troubleshooting long boot times and slow performance of Genymotion Desktop on Windows, including GPU and hypervisor considerations.
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How to connect a USB device to a virtual device with Genymotion Desktop?
Instructions to connect a USB device to a Genymotion virtual device using VirtualBox.
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Camera is unavailable after quick boot (QEMU)
Genymotion Help Center article describing a known bug where the camera is unavailable when using the QEMU hypervisor and the cold boot workaround.
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Every device API is set to 0.0 and size is changed to 1024x600
Genymotion explains that the device API is 0.0 and the display size becomes 1024x600 when using Genymotion Desktop 3.3.1, with a compatibility warning...
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"Unable to start virtual device" (QEMU - Windows)
Troubleshooting steps for starting Genymotion virtual devices on Windows when QEMU cannot start due to Hyper-V and virtualization issues.
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How to disable Fast Startup on Windows 10
Step-by-step instructions to disable Fast Startup on Windows 10, including enabling Hibernate if needed.
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An error has occurred while trying to create a virtualbox host-only network inte...
Help article for troubleshooting VirtualBox host-only network interface creation errors in Genymotion.
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How to access a local host or service from a virtual device
Instructions to access a local host or service from a Genymotion virtual device using VirtualBox or QEMU.
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Linux Installation Guide
Linux installation instructions for Genymotion Desktop, including prerequisites, steps, and device configuration.
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I keep getting 'System UI is not responding' error
Troubleshooting steps for the 'System UI is not responding' error in Genymotion Desktop, focusing on host resources, Hyper-V, and virtual device confi...
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My Bank application does not work
Banking apps detect Genymotion on virtual machines; there are no known workarounds; use a real device to run bank apps.
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How to uninstall Genymotion Desktop completely (purge)?
Instructions to purge Genymotion Desktop across Windows, macOS and Linux, including removal of virtual devices, directories, and data.
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Drag'n Drop doesn't work with Genymotion Desktop
Troubleshooting drag-and-drop issues with Genymotion Desktop on Windows and Linux.
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The virtual device display is black, white or distorted (NVIDIA GPU + Linux)
Issue with Genymotion virtual device display on Linux caused by Nouveau, the open-source Nvidia driver.
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The Virtual device display is black (Genymotion Desktop)
Troubleshooting GPU and driver issues causing black or distorted Genymotion Desktop displays on Windows and Linux.
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Genymotion Desktop and firewalls
Instructions on internet access and firewall configuration for Genymotion Desktop with VirtualBox and QEMU.
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Can Genymotion Desktop run in a virtual machine?
Genymotion Desktop is not supported to run in virtual machines or cloud instances.
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Genymotion Desktop and VPN
Guidance on how VPNs affect Genymotion Desktop and how to exclude local traffic.
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Windows - An error has occurred while trying to create a virtualbox host-only ne...
Troubleshooting steps for errors creating VirtualBox Host-Only adapters on Windows with Genymotion Desktop.
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Linux - An error has occurred while trying to create a virtualbox host-only netw...
Linux troubleshooting article detailing causes and fixes for Genymotion host-only network interface errors.
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macOS - An error has occurred while trying to create a virtualbox host-only netw...
Troubleshooting steps for macOS when Genymotion cannot create a VirtualBox host-only network interface, including VPNs, security prompts, and SIP-rela...
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I have a 4K monitor and some icons are blurry, and/or some parts of the UI are o...
Guidance to fix blurry icons and out-of-screen UI on 4K displays by configuring Genymotion Desktop scaling variables.
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Android 15 and 16 are very slow (Genymotion Desktop)
Troubleshooting Android 15 and 16 performance issues on Genymotion Desktop.
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Device link does not work (white and/or frozen screen)
Troubleshooting steps for Genymotion's Device link feature when the screen is white or frozen.
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Genymotion Desktop is very slow after installing openGAPPs (Windows - QEMU)
QEMU on Windows is experimental; use VirtualBox until QEMU support is more stable.
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I have sound issues on mac M series
Genymotion Help Center article about a known bug on old macOS and Genymotion Desktop versions and the recommended update steps.
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Genymotion SaaS Android 15 & 3.3.1 os images
Release notes for Genymotion SaaS Android OS images 15 and 3.3.1.
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Genymotion Desktop 3.9.0
Release notes for Genymotion Desktop 3.9.0 including Android 15 support, cloud instances, storage management, UI changes, Linux installer update, and ...
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Genymotion Desktop 3.7.1
Release notes for Genymotion Desktop 3.7.1 including bug fixes for a regression introduced by 3.7.0.
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Genymotion Desktop 3.6.0
Release notes for Genymotion Desktop 3.6.0 detailing new features, changes, and bug fixes.
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Genymotion 2.12.2 (July 23th, 2018)
Release notes for Genymotion 2.12.2, detailing improvements and corrections.
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Genymotion 2.10.0 (August 1, 2017)
Release notes for Genymotion 2.10.0 (August 1, 2017) with improvements, corrections, and VirtualBox recommendations.
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Plugins
Genymotion plugin release notes and OS image updates for SaaS and Desktop.
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Genymotion Desktop: Read carefully before upgrading to macOS Ventura!
Apple's macOS Ventura upgrade causes issues with VirtualBox and Genymotion; a workaround uses Genymotion Desktop 3.3.0 with the QEMU hypervisor.
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Genymotion Desktop 3.9.0 is out!
Genymotion Desktop 3.9.0 introduces SaaS integration, a refreshed UI, Android 15 support, and fixes.
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Genymotion Desktop 3.6.0 is out!
Genymotion Desktop 3.6.0 release with Biometrics widget, QEMU as default, and other updates.
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Genymotion Desktop 3.4 is released!
Genymotion Desktop 3.4 released with Apple Silicon support, skins, developer tools widget, and multi-display support.
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Genymotion Desktop 3.3.3 has been released with VirtualBox 7.0 support on macOS ...
Genymotion Desktop 3.3.3 adds VirtualBox 7.0 support on macOS and introduces camera re-framing options and GIF support.
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Genymotion Desktop 3.3.2 is out with VirtualBox 7 support for Windows and Linux
Maintenance release adds VirtualBox 7.0.2+ support for Windows and Linux; macOS support is in progress; includes bug fixes.
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Genymotion Desktop 3.3.0 beta 1 and Virtual Devices v3.0.0
Announcement of Genymotion Desktop 3.3.0 beta 1 and Virtual Devices v3.0.0 with Android 11 support.
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Apple Mac M1/M2: Genymotion Desktop 3.4.0 beta is available!
Genymotion Desktop 3.4.0 beta for macOS introduces preliminary support for Apple M1/M2 via Rosetta 2 and native ARM64 Android 11 devices; Rosetta 2 mu...
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Android 12 image is now available on Azure and Alibaba Cloud!
Genymotion announces Android 12 images are now available on Azure and Alibaba Cloud for respective architectures.
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Android 12 image for AWS and GCP is out!
Beta testing is over; final Android 12 image for Genymotion is released on AWS (arm64) and GCP (x86_64).
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Genymotion Desktop Release Notes 2.x
Release notes for Genymotion Desktop 2.x (not maintained) covering new features, changes, and fixes by version.
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Genymotion Desktop Release Notes
Release notes for Genymotion Desktop detailing new features, changes, fixes, and known issues across versions 3.9.0 to 3.0.0.
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macOS Installation Guide
Genymotion Desktop installation guide for macOS, including supported versions and hypervisor requirements
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Windows Installation Guide
Windows installation instructions for Genymotion Desktop.
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Accessing a Virtual Device from an Enterprise Network
Guidance for accessing Genymotion virtual devices from private or NAT networks using TURN/STUN servers.
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Deploying Applications
Methods to deploy apps on Genymotion devices, including APK-based deployment, Open GApps, and ARM/ARM64 considerations.
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Alibaba
Guides to deploying Genymotion on Alibaba Cloud using ARM64 and x86_64 Android images.
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Genymotion Cloud on Google Cloud Platform (GCP) – Getting Started
Guidance for deploying Genymotion Cloud on GCP, including available Android images, network security, and instance deployment steps.
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How to enable hardware virtualization (VT-x/SVM) on Windows 10?
Step-by-step instructions to enable VT-x/SVM by accessing BIOS/UEFI on Windows 10.
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Genymotion Desktop and Hyper-V (Windows)
Instructions to disable Hyper-V on Windows for Genymotion Desktop, including Memory Integrity and verification steps.
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I get the error "msvcr100.dll is missing"
Warning: Do not try to copy and paste msvcr100.dll manually, or you may corrupt your Windows system. This issue affects legacy versions of Genymotion ...
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Genymotion Desktop starts but the main window does not show or is white
Troubleshooting steps for a white main window in Genymotion Desktop, including a Dual screen bug and a white screen after a Windows update by deleting...
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Error while creating the device / virtual terminal
Error while creating the device / virtual terminal. Includes legacy Genymotion Desktop bug details, free disk space checks, template OVA download issu...
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Genymotion Desktop installer doesn't run
Procedure to check Genymotion Desktop installer integrity by comparing checksums on Windows, macOS, and Linux.
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Unable to start the Virtual Device
Troubleshooting steps for “Unable to start the Virtual Device” on Genymotion Desktop. It covers computer requirements, specific host OS issues, and in...
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Which Linux distributions are officially supported?
Which Linux distributions are officially supported for Genymotion Desktop. The page lists Ubuntu LTS, Debian Stable, and Fedora Workstation, and expla...
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Genymotion Desktop Global Settings
Genymotion Desktop Global Settings include Account settings, Network settings, Hypervisor settings, ADB settings, Device settings, Update, Storage, an...
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How to install Genymotion Desktop
Just follow the instructions from Genymotion Desktop on-line user guide.
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How to move the virtual device window when it can't be reached?
Instructions for relocating the Genymotion virtual device window when the title bar is unreachable.
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Is there a build of Genymotion Desktop for Windows 32-bit
Genymotion states that Windows 32-bit builds are not provided due to outdated x86 architectures and stability concerns.