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Which Android versions are available?
Available versions and architectures depend on Genymotion products. Genymotion Desktop uses x86/x86_64 on PC & Mac Intel and arm64 on Mac M series. Ge...
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How to enable hardware virtualization (VT-x/SVM) on Windows 11?
Learn how to enable hardware virtualization (VT-x/SVM) on Windows 11 BIOS so Genymotion Desktop can run. Steps include UEFI Firmware Settings and CPU-...
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macOS - Unable to start the Virtual Device
macOS - Unable to start the Virtual Device. QEMU vs VirtualBox guidance, unsupported virtual/Cloud setups, mac M4 and macOS Sequoia 15.2 compatibility...
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macOS - An error has occurred while trying to create a virtualbox host-only netw...
Genymotion Desktop guidance for macOS VirtualBox host-only network interface errors, including VirtualBox vs QEMU hypervisor, mac M series, upgrades, ...
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How to fix issues on Windows with laptops using hybrid graphics (dual GPU)?
Steps to force the high performance GPU globally on Windows for laptops with hybrid graphics, covering Windows Device Manager checks and NVIDIA or AMD...
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Is Windows 10 still supported?
Genymotion Desktop 3.10 no longer tests Genymotion Desktop in Windows 10, so Windows 10 is no longer officially supported.
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Can I use OBS virtual camera with Genymotion Desktop?
Genymotion Desktop 3.10.0 introduces experimental support for OBS Virtual Camera. Support is available on Linux and macOS, and OBS Virtual Camera does...
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How to access a local host or service from a virtual device?
How to access a local host or service from a virtual device in Genymotion Desktop using VirtualBox or QEMU, including the IP 10.0.3.2 and adb reverse ...
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How to transfer a Genymotion Desktop virtual device to another Computer? (Virtua...
Steps to export and import a Genymotion Desktop virtual device using VirtualBox only, including Windows-only warning and paths under %localappdata%\Ge...
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How to share folders with Genymotion Desktop host machine?
Steps to share folders with Genymotion Desktop host machine using VirtualBox shared folders. Warning: not compatible with Android 10 (API 29)+ and not...
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Can Genymotion Desktop run in a virtual machine?
Genymotion Desktop is meant for real hardware. Running Genymotion in a virtual environment is not supported. Genymotion Desktop also does not run in C...
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Genymotion Desktop and standard (non admin) user accounts on Windows
Instructions for Windows standard (non admin) user accounts. Covers VirtualBox host-only ethernet adapaters steps for errors "Unable to start a device...
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Linux - Genymotion Desktop crashes when starting a Virtual Device
Genymotion Desktop crashes on Linux due to the open-source GPU driver “nouveau” for Nvidia video cards. Use NVIDIA proprietary drivers, with guides fo...
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The Wifi is disabled (no network) when I boot the device
Fixes for Genymotion when WiFi is disabled (no network) at boot. Causes include a proxy, quick boot (Genymotion Desktop - QEMU only), and being in Chi...
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Linux - An error has occurred while trying to create a virtualbox host-only netw...
Troubleshoot a Linux error when creating a virtualbox host-only network interface in Genymotion Desktop, including VPN/firewall issues, vboxdrv kernel...
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How to fix "Your CPU is incompatible with virtualization technologies" error?
Learn why the “Your CPU is incompatible with virtualization technologies” error appears, including virtual machine use, CPU requirements, disabled VT,...
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Linux - Unable to start the Virtual Device
Troubleshooting steps for Genymotion Desktop on Linux when the Virtual Device cannot start, including VM/Cloud unsupported cases, hardware requirement...
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“Unable to start virtual device” (QEMU - Windows)
Fix for “Unable to start virtual device” on Windows when using QEMU. QEMU requires Hyper-V for Windows Pro/Enterprise. Windows Home needs VirtualBox o...
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Genymotion Desktop and VPN
Genymotion Desktop communicates with the virtual device via a virtual network card created by VirtualBox, and VPNs can prevent proper launch by changi...
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What are Genymotion Desktop requirements?
Genymotion Desktop requirements for account, internet connection, virtualization technology, and supported CPU/GPU/RAM settings across Windows, Linux,...
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Genymotion Desktop and firewalls
Genymotion Desktop requires an Internet connection. The page lists firewall allowlists for outgoing TCP ports and domains, plus local port requirement...
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How to uninstall Genymotion Desktop completely (purge)?
Steps to purge Genymotion Desktop on Windows, macOS, and Linux, including deleting data directories and removing Genymobile registry keys and launcher...
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Windows - An error has occurred while trying to create a virtualbox host-only ne...
Troubleshooting steps for a Windows error when creating a VirtualBox Host-only network interface in Genymotion Desktop, including VPN/firewall, Hyper-...
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I keep getting "System UI is not responding" error
“System UI is not responding” error means Android UI is unresponsive, and it can relate to Genymotion Desktop host resources, Hyper-V, or virtual devi...
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Genymotion Desktop is very slow and unstable
Troubleshooting steps for Genymotion Desktop when the virtual device is slow and unstable, including hardware requirements, Android resource recommend...
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Virtualbox configuration error
VirtualBox configuration error help for Windows, Linux, and macOS (Intel x86_64 only). The page explains how to delete VirtualBox folders and re-insta...
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Drag'n Drop doesn't work with Genymotion Desktop
Fix drag and drop issues in Genymotion Desktop on Windows and Linux by addressing administrator permissions and root execution.
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Device link does not work (white and/or frozen screen)
Device link feature troubleshooting for a white screen and a frozen display. Includes fixes such as unlinking and re-linking the device and waiting on...
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The virtual device crashes, freezes or fails to boot on Windows
Troubleshooting steps for Genymotion Desktop on Windows when the virtual device crashes, freezes or fails to boot. Covers Android 15 & 16 compatibilit...
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Apple Mac M series support
Apple mac M series support for Genymotion Desktop. Rosetta is required, VirtualBox is not available, and only Android 11 and higher are available. Leg...
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How to disable Hyper-V in Windows?
Genymotion Desktop requires disabling Hyper-V on Windows to avoid VirtualBox falling back to software virtualization, causing start up errors and majo...
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How to disable Hyper-V in Windows?
Genymotion Desktop can be affected by Hyper-V, which can cause VirtualBox issues. This page explains two methods to disable Hyper-V, including Memory ...
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VirtualBox recommended versions
The recommended VirtualBox version is 7.2.6. VirtualBox hypervisor is not available for Mac M series. For macOS and Linux, Genymotion recommends switc...
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VirtualBox recommended versions
Genymotion help article stating the recommended VirtualBox version is 7.2.6, notes VirtualBox hypervisor availability restrictions for Mac M series, a...
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Genymotion Desktop is stuck on "Booting..." animated logo
Steps to fix a known bug where Genymotion Desktop is stuck on the "Booting..." animated logo, including upgrading, gmtool login, Hyper-V, and GPU work...
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The VirtualBox DHCP server has not assigned an IP address to the virtual device
VirtualBox DHCP server took too long, or failed, to assign an IP address to the virtual device. Fixes include disabling Hyper-V and Memory Integrity, ...
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I get the error "Unable to start the virtual device" after a Windows update
Fix the Genymotion Desktop error "Unable to start the virtual device" after a Windows update by uninstalling and re-installing VirtualBox, then reboot...
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The date and time of the device is not correct
The date and time of the device is not correct: Android verifies connectivity to google.com at boot, then connects to an NTP server to retrieve time &...
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The device starts, but I can't click anywhere and widgets are greyed out (macOS)
Fix for Genymotion Desktop on macOS when widgets are greyed out by checking local port 6379 firewall rules and redis usage.
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Windows - Unable to start the Virtual Device
Troubleshooting steps for Windows when Genymotion Desktop cannot start a Virtual Device because VirtualBox Host-Only Ethernet Adapter creation fails, ...
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I can't install or run an application/game in Genymotion Desktop
Troubleshooting steps for when an application/game cannot be installed or run in Genymotion Desktop, including Google Play Store compatibility errors ...
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Genymotion SaaS 3.5.0 OS images
Genymotion SaaS 3.5.0 OS images release notes dated 2025-12-04. Includes improvements, bug fixes, and known issues for Android 15.0 and Android 16.0 (...
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Deploy Applications
Deploy Applications for Genymotion PaaS. Includes methods to deploy from Google Play Store using Open GApps and Google Apps Widget, deploy from APK fi...
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Genymotion SaaS Changelog
Genymotion SaaS Changelog entries for 2018-2026, including Android ARM64 and x86_64 image updates, new widgets, and bug fixes with known issues.
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Genymotion Desktop 2.X Releases
Genymotion Desktop 2.X Releases changelog for obsolete versions. Includes release dates and detailed Changes and Fixes for versions 2.12.2 through 2.0...
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Windows - Unable to start the Virtual Device
Windows troubleshooting steps for Genymotion Desktop failures caused by VirtualBox Host-Only Ethernet Adapter availability checks, including reboot, r...
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Genymotion SaaS 3.5.0 OS images (Android 8.0 to 12.0)
Release notes for Genymotion SaaS 3.5.0 OS images. New OS image: Android 8.0. Updated OS images to 3.5.0: Android 9.0, Android 10.0, Android 11.0.
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Genymotion Desktop 3.10.0
Genymotion Desktop 3.10.0 release notes for 2026-03-31, including Genymotion SaaS Integration, OBS Virtual Camera Support, VirtualBox 7.2.6a, and gmsa...
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The Virtual device takes a very long time to boot and is very slow
Troubleshooting for Genymotion Desktop when the virtual device takes a very long time to boot and is very slow, including Windows VirtualBox + Hyper-V...
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How to connect a USB device to a virtual device with Genymotion Desktop?
This method is only available with VirtualBox hypervisor. It is not doable on Apple Mac M series computers. VirtualBox provides steps to connect host ...
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I have upgraded macOS Sequoia to 15.2 and Genymotion Desktop has stopped working
This bug has been fixed with Genymotion Desktop 3.9.0. If an older Genymotion Desktop version is used, upgrade it, and remove the prior workaround fro...
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Which Linux distributions are officially supported?
Genymotion states it cannot test or guarantee Genymotion Desktop on every Linux distribution and provides technical assistance only for Ubuntu LTS, De...
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Genymotion Desktop Global Settings
Genymotion Desktop global settings guide for Account settings, Network settings, Hypervisor settings, ADB settings, Device settings, Update, Storage, ...
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Get Started with Genymotion Desktop
Get Started with Genymotion Desktop: hardware and OS requirements, plus Windows, macOS, and Linux installation guides, then sign-in, device creation, ...