Licensing & Platforms

Windows dual-GPU issue with Genymotion virtual devices; fix by forcing use of the discrete GPU.

Troubleshooting steps for starting Genymotion virtual devices on Windows when QEMU cannot start due to Hyper-V and virtualization issues.

Yes, but you need to activate the camera widget and allow your web browser to access your host webcam and microphone. If you only have a microphone an...

Genymotion offers a 30-day free trial to test Genymotion Desktop Pro with all features before purchasing a license.

Information about the error caused by too many failed license registration attempts and how to resolve it.

Internet access is required to log in and download images; a 15-day offline token allows offline use between connections; token extensions are availab...

Help article explaining the cause and fix for the 'Your license has expired' error when using Genymotion Desktop.

Linux troubleshooting guidance for Genymotion Desktop hypervisor choices and supported Linux environments.

Troubleshooting steps for resolving Genymotion Windows errors starting the Virtual Device by addressing VirtualBox host-only adapters.

Instructions to install Google Play Store on Genymotion virtual devices using the Open GApps built-in feature.

Troubleshooting guide for Genymotion Windows issues related to Android 15, GPUs, power settings, and VirtualBox configuration.

OBS virtual camera is unavailable with Genymotion Desktop due to compatibility issues with OBS Studio video format and Genymotion Desktop camera API.

Guide for APK installation issues when using Drag'n drop or the File Upload widget in Genymotion.

Instructions to enable hardware virtualization on Windows 10 for Genymotion Desktop, including BIOS/UEFI access steps and CPU-specific virtualization ...

FAQ about licensing for teaching with Genymotion Desktop.

Step-by-step instructions to disable Fast Startup on Windows 10, including enabling Hibernate if needed.

iOS webcam support requires h264; recently added to Genymotion Device images but not yet activated for iOS.

Help article for troubleshooting VirtualBox host-only network interface creation errors in Genymotion.

Instructions to release or re-assign a BUSINESS license by contacting technical support and submitting a list of license keys to release.

Instructions to verify password and address potential IP blocks when Genymotion Desktop reports bad credentials.

Troubleshooting Windows display issues for Genymotion when using Android 8 or higher, focusing on GPU and driver problems.

Help article about obtaining Genymotion Desktop free for personal use edition and related topics.

Instructions to resolve VirtualBox configuration errors on Windows, Linux, and macOS.

Refund policy and refund request process for Genymotion Device image (PaaS) refunds.

Guide to subscribing to a Genymotion SaaS plan, including device limits and contacting sales for alternate payment methods.

Just follow the instructions from Genymotion Desktop on-line user guide.

Documentation outlining Genymotion Desktop prerequisites and supported platforms.

Help article describing the error when activating Genymotion Desktop licenses beyond the allowed number of workstations and steps to reset activation.

Instructions to reconfigure the Genymotion Desktop installer path in Android Studio if the path was entered incorrectly or Genymotion was reinstalled.

Help article addressing the password reset error on Genymotion when using the Cloud portal.

FAQ about licensing for Genymotion Desktop when used for studying, including free edition limitations and student offer.

Genymotion offers license servers to companies planning or purchasing a large volume of licenses to self-manage licensing; contact sales@genymotion.co...

Instructions to release or re-assign company licences; license server is required to modify activations; guidance on licensing for large deployments.

Troubleshooting guide for Genymotion Desktop performance issues, including hardware requirements, resource limits, and Windows/macOS GPU tips.

Overview of subscription and Pay-As-You-Go pricing for Genymotion on Alibaba infrastructure.

Steps to purge Genymotion Desktop on Windows, macOS, and Linux.

Troubleshooting drag-and-drop issues with Genymotion Desktop on Windows and Linux.

Guidance on webcam compatibility with Genymotion Desktop, noting support for the UVC standard and virtual webcam restrictions.

Troubleshooting black, white, or distorted Genymotion virtual device displays on Linux with NVIDIA GPUs caused by the nouveau driver.

Troubleshooting steps for failures when creating a device or virtual terminal in Genymotion Desktop, including legacy version issues, disk space, and ...

Genymotion Desktop crashes on Linux due to the nouveau driver; use NVIDIA proprietary drivers.

Troubleshooting GPU and driver issues causing black or distorted Genymotion Desktop displays on Windows and Linux.

Troubleshooting steps for Genymotion Desktop to resolve issues starting virtual devices, including hardware requirements, OS-specific problems, and en...

Troubleshooting steps for errors creating VirtualBox Host-Only adapters on Windows with Genymotion Desktop.

Linux troubleshooting article detailing causes and fixes for Genymotion host-only network interface errors.

Steps to purchase a Genymotion Desktop license, including visiting the pricing page, selecting a plan, and receiving a license key by email.

Instructions for connecting to a Genymotion Device Image web interface with a security certificate.

Help article about activation email arriving issues and steps to locate it in Gmail.

Genymotion requires specific Linux distributions for Genymotion Desktop operations and technical assistance.

Instructions to use OBS Virtual Camera with Genymotion SaaS by configuring OBS output to 720p and selecting OBS Virtual Camera in Chrome.

Troubleshooting guide for 4K monitor UI scaling in Genymotion Desktop, with Windows and Linux/macOS steps.

Troubleshooting Android 15 and 16 performance issues on Genymotion Desktop.

Genymotion SaaS iOS webcam support is not available due to incomplete H.264 implementation; future releases will enable it.

Troubleshooting Genymotion Desktop activation link issues, including handling multiple activation emails and browser differences.

Resolution steps for a server error 500 during Genymotion license purchase, including payment failure causes and recommended actions.

Instructions to start a Genymotion Desktop Pro trial after choosing Personal Use, including account actions and activation steps.

Notice about slow performance when using QEMU on Windows; VirtualBox is recommended until QEMU is more stable.

The Camera feature requires a paid license to use the Android camera with Genymotion Desktop.

FAQ detailing Genymotion license usage rules and allowance for a spare machine.

Guidance on reporting security vulnerabilities and bugs on Genymotion's website, including where to find the Vulnerability Disclosure policy.

Genymotion help article explaining that not all device templates are available and how to customize devices or request additions.

The recommended VirtualBox version is 7.0.26 with Windows installation details and a note that QEMU is now the default hypervisor on macOS and Linux.

Instructions to reset your Genymotion Desktop account password, including the reset URL and steps.

Guidance for using Genymotion Desktop with non-admin Windows accounts and troubleshooting VirtualBox host-only adapters.

Information about PayPal purchase where the order is generated but payment validation did not occur, with steps to resolve.

Help article about VAT handling for Genymotion license purchases with European VAT numbers.

Download Genymotion Desktop for Windows, Linux, and macOS with SHA256 checksums and system requirements.

Android emulator for PC and Mac with templates, widgets, and GPU acceleration.

End-user license agreement for Genymotion SaaS (Cloud), detailing definitions, access rights, restrictions, fees, confidentiality, warranties, liabili...

Genymobile invites users to participate in a quick survey to influence features, prices, and the frequency of future offers.

Genymotion Desktop Pro for Independent Workers provides affordable, high-performance app development tools with cloud SaaS options and CI/CD integrati...

Genymotion enterprise cloud pricing and feature overview for cloud devices, cloud providers, and desktop.

End User License Agreement for Genymotion Device Image (Cloud PaaS) licensed to Customer by Genymobile.

Pricing for Genymotion Desktop Pro plans: Independent Workers, Enterprise, and Schools & Students, plus the Enterprise Master Agreement.

Step-by-step guide to use Burp Suite with Genymotion SaaS, including certificate installation and proxy configuration.

Guide to using Burp Suite with Genymotion Desktop, including certificate installation and proxy configuration.

Release notes for Genymotion Desktop 3.7.1 including bug fixes for a regression introduced by 3.7.0.

Release notes and updates for Genymotion Plugins, including SaaS and Desktop OS images and Android versions.

Release notes and OS image updates for Genymotion SaaS, Device Image, and Desktop, including Android 16.0 beta and 3.4.1 updates.

A new Genymotion virtual devices release fixes GPS location with Google Play Services on Android 11.

Genymotion invites users to participate in a survey to influence future offers.

Genymotion Desktop 3.6.0 release with Biometrics widget, QEMU as default, and other updates.

Maintenance release adds VirtualBox 7.0.2+ support for Windows and Linux; macOS support is in progress; includes bug fixes.

Genymotion 3.0 release with a Material Design UI, Android 9 Pie, dynamic filters, updated VirtualBox, Mapbox, and Personal Use access.

Official get-started guide for the Genymotion GMSAAS Python package, including installation, configuration, and usage instructions.

End User License Agreement for Genymotion Device Image covering access, use, restrictions, payments, confidentiality, and other terms.

Instructions for using Genymotion Desktop with a license server and managing offline licenses.

Release notes for Genymotion Desktop 2.x (not maintained) covering new features, changes, and fixes by version.

Release notes for Genymotion Desktop 1.X versions, including new features and fixes for 1.3.1, 1.3.0, 1.2.1, and 1.1.0.

Genymotion Desktop installation guide for macOS, including supported versions and hypervisor requirements

Windows installation instructions for Genymotion Desktop.

Overview of Genymotion plugins for Android Studio, including prerequisites, installation, usage, and running Android applications.

Instructions for installing Android apps on Genymotion Desktop and related limitations.

Guidance for accessing Genymotion virtual devices from private or NAT networks using TURN/STUN servers.

Help and technical support information for Genymotion Device image, including FAQ, health checks, troubleshooting, and contact options.

Documentation for sharing and embedding Genymotion device instances, including installation and usage.

Documentation for Genymotion Desktop, an Android emulator with sensors and cross-platform support.

Instructions to generate Genymotion Desktop logs from UI or command line for Windows, macOS and Linux.

Step-by-step instructions to enable VT-x/SVM by accessing BIOS/UEFI on Windows 10.

Instructions to disable Hyper-V on Windows for Genymotion Desktop, including Memory Integrity and verification steps.