📄 Content Pages

• Genymotion Desktop 3.2.0 is available!
  Genymotion Desktop 3.2.0 release notes highlighting GPX replay, OpenGL ES 3.0, multitouch, and simplified gmtool integrations.
• Genymotion Desktop 3.4 is released!
  Genymotion Desktop 3.4 released with Apple Silicon support, skins, developer tools widget, and multi-display support.
• How to create and setup a STUN/TURN server on AWS?
  How to create and setup a STUN/TURN server on AWS for Genymotion WebRTC connections, including CoTURN installation, configuration, and Genymotion inst...
• Is Genymotion free?
  Yes, we offer a free version of Genymotion Desktop for PC & Mac, known as Genymotion Desktop free edition, with limitations on technical support, feat...
• How to get Genymotion Desktop logs?
  Instructions for getting Genymotion Desktop logs, including Generate logs, gmtool commands for Windows, macOS, and Linux, the genymotion.log location,...
• How to install Magisk on Genymotion?
  How to install Magisk on Genymotion with Android 12 and above and Android 11 and below prerequisites, requirements, and installation steps.
• I can't sign in to Genymotion Desktop
  Steps to fix “I can't sign in to Genymotion Desktop” using correct credentials, password reset, and network security firewall rules for Genymotion Des...
• I can't log in to Genymotion Desktop: "Too many failed attempts, please try agai...
  Genymotion Desktop login error "Too many failed attempts, please try again later" explains temporary IP ban for 24 hours and steps to verify email, re...
• I can't log in to Genymotion Desktop: "Invalid reply from server" / "Something w...
  Troubleshooting steps for Genymotion Desktop login errors: "Invalid reply from server" and "Something went wrong". Includes temporary IP ban guidance ...
• Genymotion Desktop and standard (non admin) user accounts on Windows
  Genymotion Desktop guidance for standard (non admin) user accounts on Windows using VirtualBox or QEMU. Includes steps for VirtualBox host-only ethern...
• Linux - Genymotion Desktop crashes when starting a Virtual Device
  Genymotion Desktop crashes when starting a Virtual Device on Linux due to the open-source GPU driver “nouveau” for Nvidia video cards. Use NVIDIA prop...
• I get the error: "You have activated the maximum number of workstations allowed ...
  This help article explains the error message about activating the maximum number of workstations allowed by your license and when a license activation...
• The display is stuck at "Connecting to your virtual device..." and I can't acces...
  This is a known compatibility issue with Safari 18 and above. Please use Google Chrome or Chromium on macOS/ iOS instead, until the problem is fixed.
• How to stop a virtual device in Genymotion SaaS?
  Warning and instructions for stopping virtual devices in Genymotion SaaS. Closing the browser does not stop devices. Set timeouts in the Administratio...
• I have been incorrectly charged by my cloud provider. Can I request a refund?
  Genymobile only provides AMI images to EC2 instances. For incorrect charges, Genymobile do not take responsibility because billing is controlled by cl...
• Which Android images are available?
  Which Android images are available for Genymotion Desktop, Genymotion SaaS, and Genymotion PaaS across ARM64 and x86/x86_64, including deprecation war...
• My Webcam does not work with Genymotion PaaS/Device image on iOS.
  The camera on iOS devices requires h264 support, which has only been recently added to Genymotion Device images.
• The Virtual Device display doesn't show in web browser with Genymotion PaaS/Devi...
  Display is forwarded from the instance to the web browser via webrtc. If the display doesn't show or is black, something may be blocking webrtc, inclu...
• How to screen record with Genymotion PaaS/Device image?
  Instructions for screen recording with Genymotion PaaS/Device image using the Capture feature, ADB, or the Genymotion HTTP API shell command, includin...
• How to set alarms, schedules and auto-shuthdowns to avoid extra charges with Gen...
  Forgetting to shutdown an instance can cause extra charges. This article explains how to set alarms or auto-shutdowns on AWS, GCP, Alibaba, and Azure ...
• How to enable hardware virtualization (VT-x/SVM) on Windows 11?
  Learn how to enable hardware virtualization (VT-x/SVM) on Windows 11 to use Genymotion Desktop, including BIOS access steps and CPU-specific options l...
• How to renew Genymotion Desktop licenses?
  Renew Genymotion Desktop licenses from the Genymotion website by signing in, extending license orders, redeeming voucher codes, confirming billing add...
• PayPal license purchase - order received but no license key
  Genymotion Support explains that a PayPal license purchase may generate an order without a validated payment, invoice, or license key when purchase st...
• I have a European VAT number and I can't seem to use it (License purchase)
  Due to a bug on the Genymotion platform, VAT may not be applied in the cart. VAT appears on the invoice after purchase. If VAT is incorrectly charged ...
• I have upgraded macOS Sequoia to 15.2 and Genymotion Desktop has stopped working
  Genymotion Desktop stopped working after upgrading macOS Sequoia to 15.2. This bug is fixed with Genymotion Desktop 3.9.0. Remove the GM_QEMU_START_AR...
• The virtual device display does not rotate
  Troubleshooting for when the virtual device display does not rotate, including unavailable Rotate screen feature and rotation locked by the running ap...
• macOS - Unable to start the Virtual Device
  macOS - Unable to start the Virtual Device: QEMU hypervisor guidance, macOS firewall local TCP ports, and compatibility notes for Mac M4 and macOS Seq...
• macOS - An error has occurred while trying to create a virtualbox host-only netw...
  macOS troubleshooting steps for an error while creating a VirtualBox host-only network interface. Includes mac M series notes, VirtualBox security blo...
• I'm getting an alert from macOS that Genymotion won't be supported in the future
  Currently, Genymotion Desktop requires Rosetta on Apple Mac M series. The alert appears because macOS 28 is planned to remove Rosetta support by fall ...
• How to screen record with Genymotion SaaS (Cloud)?
  How to screen record with Genymotion SaaS (Cloud) using the capture widget and the adb shell screenrecord command with --time-limit.
• How to use a VPN with Genymotion SaaS?
  It is possible to connect a virtual device to a VPN using a VPN client for Android with OpenVPN on Genymotion SaaS. Steps include installing OpenVPN c...
• How to redirect network traffic to a local proxy with Genymotion SaaS?
  Learn how to redirect network traffic to a local proxy with Genymotion SaaS using adb reverse, gmsaas, and adb commands.
• How to use Android Studio, Eclipse, VS Code, JetBrains Rider or any other IDE wi...
  Learn how to use Android Studio, Eclipse, VS Code, JetBrains Rider or any other IDE with Genymotion SaaS by connecting virtual devices to ADB using gm...
• How to change a device product properties (manufacturer, model, etc.) with Genym...
  Genymotion SaaS guide to change read-only device product properties by overloading them with persist. properties and using adb setprop, then rebooting...
• How to create your own skin in Genymotion Desktop?
  Genymotion Desktop supports skins. This page shows how to create a custom skin using background.png and skin.json, including display offset/size and r...
• How to access a local host or service from a virtual device?
  Instructions for Genymotion Desktop on accessing a local host or service from a virtual device using VirtualBox with IP 10.0.3.2 or QEMU with adb reve...
• How to change product properties (manufacturer, model, etc.) with Genymotion Des...
  Learn how to change product properties (manufacturer, model, etc.) with Genymotion Desktop using gmtool admin edit and --sysprop.
• How to transfer a Genymotion Desktop virtual device to another Computer? (Window...
  Windows-only steps to transfer a Genymotion Desktop virtual device to another computer using VirtualBox.
• How to change Genymotion Desktop installer path in my Android Studio?
  Learn how to change the Genymotion Desktop installer path in Android Studio by updating the Genymotion installer directory inside Android Studio setti...
• How to run automated tests with Genymotion Desktop?
  Use gmtool to run automated tests with Genymotion Desktop. Genymotion Desktop is not optimal for automation tests due to instability issues and host r...
• How to set a custom DPI with Genymotion Desktop?
  How to set a custom DPI with Genymotion Desktop by checking the real density used by Android and editing the virtual device display settings.
• How to share folders with Genymotion Desktop host machine?
  Use VirtualBox shared folders to share files between your computer and Genymotion Desktop virtual device.
• How to connect ADB remotely to a Genymotion Desktop local device?
  Steps for connecting ADB remotely to a Genymotion Desktop local device on Windows (VirtualBox) and Linux/MacOS (QEMU) using Bridged networking and TCP...
• Can I use Genymotion Desktop remotely?
  To use Genymotion remotely from a desktop, a remote access tool must support OpenGL 3.0+. Genymotion works with tools that connect to an existing disp...
• Can Genymotion Desktop run in a server? Is there a headless mode?
  Genymotion Desktop is not designed for server systems. There is no headless mode. Genymotion Desktop requires full GPU acceleration and a GUI to rende...
• How to connect a USB device to a virtual device with Genymotion Desktop?
  Learn how to connect a USB device to a virtual device with Genymotion Desktop, using VirtualBox, including warnings about Apple Mac M series computers...
• How to use OBS Virtual Camera with Genymotion
  Configure OBS Studio and Genymotion Desktop, SaaS, and PaaS to use OBS Virtual Camera at 720p resolution.
• Can I record audio with my host microphone?
  Instructions for recording audio with a host microphone in Genymotion Desktop/SaaS, Genymotion PaaS (Device Image), and Genymotion SaaS (Cloud), inclu...
• How to install Xposed,EdXposed or LSPosed in Genymotion?
  Instructions for installing Xposed, EdXposed or LSPosed in Genymotion, including Android 8.0-11.0 steps with LSPosed, Riru, and Magisk, and a legacy A...
• Does Genymotion emulates Bluetooth?
  Preliminary Bluetooth emulation is implemented for Genymotion images. Pairing and connecting Bluetooth devices is not possible yet because only the Bl...
• How to enable the virtual keyboard?
  Instructions to enable the virtual keyboard in Genymotion Desktop, Genymotion SaaS Cloud, Genymotion PaaS/Device Image, and Android versions including...
• How to root a Genymotion virtual device?
  Instructions for rooting Genymotion virtual devices, covering Genymotion Desktop, Genymotion SaaS, and Genymotion Device Image with links to the corre...
• Is it possible to use a custom ROM?
  Genymotion only uses the stock AOSP vanilla ROM version of Android. Genymotion legally cannot distribute custom ROMs or custom interfaces, and custom ...
• How to establish a TCP session to a virtual device?
  To establish a TCP session to a virtual device, set up port forwarding with ADB using adb forward tcp:<host port> tcp:<virtual device port>.
• How to enable Android work profiles?
  How to enable Android work profiles by disabling the default "Genymotion" admin account, with ADB and the persist.genymotion.device_owner.enabled prop...
• Do Social Media apps work with Genymotion?
  Learn whether social media apps work with Genymotion, including limitations on account creation and a compatibility list across Genymotion Desktop and...
• How to play games with Genymotion Desktop?
  It is possible to install and play Android games with Genymotion Desktop, but Google Play Store is not preinstalled and many games require Android arm...
• How many devices can I run simultaneously?
  Find how many devices can run simultaneously in Genymotion Desktop, Genymotion SaaS (Cloud), and Genymotion Device Image. The Pay-As-You-Go plan runs ...
• Starting a virtual device fails with "VBoxHeadless.exe - Application Error. [......
  Windows virtual device start fails with "VBoxHeadless.exe - Application Error" where the memory could not be read by forcing Windows to use the AMD/NV...
• How to fix issues on Windows with laptops using hybrid graphics (dual GPU)?
  How to fix issues on Windows with laptops using hybrid graphics (dual GPU) for Genymotion Desktop by forcing the high performance GPU globally for NVI...
• The device display is distorted or blank, and Genymotion freezes when I use Andr...
  Genymotion Desktop shows a distorted or blank device display, and Genymotion freezes on Windows when using Android 8 or higher. Possible causes includ...
• Genymotion Desktop starts but the main window does not show or is white
  Genymotion Desktop starts but the main window does not show or is white. Steps for a Dual screen bug and a White screen after a Windows update.
• Is Windows 10 still supported?
  Genymotion support status for Windows 10: Starting with Genymotion Desktop 3.10, Windows 10 is no longer officially supported and help or fixes will n...
• Google Play Services keeps crashing
  If Google Play Services has stopped or keeps crashing after installing Open GAPPS, this article lists causes and steps to reset the virtual device and...
• Genymotion Desktop local virtual devices become unstable and slow after a while.
  Running Genymotion Desktop local virtual devices long-term causes memory leaks that make virtual devices slow and unstable.
• I keep getting "System UI is not responding" error
  This error means that Android UI is unresponsive. This may happen when Genymotion Desktop host resources are too low or when the virtual device hardwa...
• Genymotion Desktop is very slow and unstable
  Fix steps for Genymotion Desktop slowness and instability, covering hardware requirements, virtual device resources, and Windows-specific issues like ...
• How to fix "Your CPU is incompatible with virtualization technologies" error?
  How to fix "Your CPU is incompatible with virtualization technologies" error for Genymotion Desktop, including virtual machine use, hardware virtualiz...
• My webcam does not work with Genymotion Desktop
  For Genymotion Desktop, your webcam must support the UVC standard (USB video device class). Genymotion Desktop does not work very well with virtual ca...
• Error while creating the device / virtual terminal
  Troubleshooting steps for “Error while creating the device / virtual terminal” in Genymotion Desktop, including legacy version bug, free space checks,...
• Genymotion Desktop installer doesn't run
  Procedure to check Genymotion Desktop installer integrity by comparing installer checksums on Windows, macOS, and Linux.
• Genymotion Desktop and firewalls
  Genymotion Desktop and firewalls: allowed internet domains and outgoing TCP ports, plus local network connection requirements for VirtualBox and QEMU,...
• I get the error "Network error - can't connect" when I launch Genymotion Desktop
  Genymotion Desktop needs to connect to Genymotion servers to verify credentials and license validity. The error indicates something blocks Internet ac...
• I have a 4K monitor and some icons are blurry, and/or some parts of the UI are o...
  Fix blurry icons and UI elements out of screen on 4K monitors in Genymotion Desktop by disabling auto-scaling with QT_AUTO_SCREEN_SCALE_FACTOR=0 and t...
• Android Automotive for Genymotion Device Image
  Android Automotive for Genymotion Device Image. Learn about AAOS, virtual IVI emulator features, the customized VHAL with gRPC, and Android Automotive...
• I can't find TikTok in Google Play Store
  Genymotion Desktop, Genymotion SaaS, and Genymotion PaaS guidance for installing TikTok when Google Play Store is unavailable due to arm64 requirement...
• I can't install my application with an APK file
  If Drag'n drop or the File Upload widget cannot install an APK file, this Genymotion Help Center article links to Desktop, SaaS, and PaaS troubleshoot...
• The Wifi is disabled (no network) when I boot the device
  Troubleshooting steps for Genymotion when Wifi is disabled (no network) after boot, including proxy unsetting, quick boot cold boot, and China-specifi...
• Linux - Unable to start the Virtual Device
  Troubleshooting steps for Genymotion Desktop on Linux when the Virtual Device cannot start, including unsupported distributions, hardware requirements...
• Virtualbox configuration error
  VirtualBox configuration error means VirtualBox could not be configured properly. Follow Windows, Linux, and macOS (Intel x86_64 only) steps to delete...
• Do I need a license if I use Genymotion Desktop for studying?
  Genymotion free edition can be used for studies under conditions of use. The page lists free-edition limitations and a $49 per year student offer with...
• Drag'n Drop doesn't work with Genymotion Desktop
  Troubleshooting for when drag and drop does not work with Genymotion Desktop on Windows and Linux, including permission issues and running Genymotion ...
• Linux - An error has occurred while trying to create a virtualbox host-only netw...
  Linux - An error has occurred while trying to create a virtualbox host-only network interface, including causes and fixes for VirtualBox host-only net...
• Can I transfer a license to another computer?
  Genymotion Desktop licenses (paid or trial) can only be used on one computer, plus a spare. Contact technical support to reset license activation.
• Device link does not work (white and/or frozen screen)
  Device link troubleshooting for a white and/or frozen screen. It covers two known bugs and the fixes for smartphone/tablet white screen and macOS froz...
• How to enable kiosk mode with Genymotion SaaS (Cloud)?
  Prerequisite steps for enabling kiosk mode on Genymotion SaaS (Cloud), including connecting to ADB with gmsaas and running adb commands to root and st...
• The virtual device display is black
  The virtual device display is rendered using WebRTC. If the display is black, disable add-ons and extensions, use Google Chrome/Chromium version 92 or...
• I have been charged incorrectly
  Guidance for incorrect charges on Genymotion SaaS. It explains frontend inactivity time out behavior for gmsaas, the 30-minute virtual device timeout ...
• What happened to x86/x86_64 devices in Genymotion SaaS?
  Genymotion SaaS has transitioned to exclusively support arm64 architecture for all Android virtual devices. Learn why x86/x86_64 were removed and what...
• ADB connection is lost after a while with my Genymotion PaaS/Device image instan...
  ADB connection is lost after a while with Genymotion PaaS/Device image instances when TCP port 5555 is exposed, and ADB access is enabled without secu...
• How to provide access to a Genymotion EC2 instance from a single website?
  How to provide access to a Genymotion EC2 instance from a single website. Instance embedding supported by the open-source Genymotion device web player...
• How to use a VPN with Genymotion PaaS?
  Learn how to use a VPN with Genymotion PaaS (Device Image) using an Android VPN client or a Cloud provider VPN gateway.
• How to connect a Genymotion PaaS instance to any IDE?
  How to connect a Genymotion PaaS instance to any IDE using ADB, including Cloud firewall setup for TCP port 5555 and a recommended SSH tunnel approach...
• I forgot to stop my Genymotion PaaS instance. Can I get a refund?
  Genymobile refund policy for Genymotion PaaS (Device image) access purchased from third-party cloud providers, including contact for negotiating a par...
• How will I be charged for Genymotion on Alibaba?
  Alibaba does not offer any trial period. Subscription spans 1 month to 1 year with fixed Genymotion charges and variable Alibaba infrastructure costs....
• How will I be charged for Genymotion on Google Cloud Platform (GCP)?
  Explanation of Genymotion billing on Google Cloud Platform (GCP), including a 5 days trial with a free $60.00 credit and monthly subscription charges ...
• How will I be charged for Genymotion on Amazon Web Service (AWS)?
  Learn how Genymotion on Amazon Web Service (AWS) is billed, including the 5-day trial period and the Hourly subscription that counts usage by hour.
• I can't find my application or game in Google Play Store (Genymotion PaaS/Device...
  Troubleshooting for Genymotion PaaS/Device image when an application does not appear in Google Play Store or is not compatible. Use Aurora Store.
• I can't find any device templates with Genymotion PaaS.
  Unlike Genymotion Desktop and Genymotion SaaS, there are no physical device templates with Genymotion PaaS (Device image). Android virtual machine ima...
• I am using Genymotion PaaS/Device Image on Alibaba, in the Chinese zone, and Wif...
  Genymotion PaaS/Device Image troubleshooting on Alibaba in the Chinese zone when Wifi/Internet is never connected.
• How to delete my Genymotion SaaS (Cloud) account and all related data?
  How to delete my Genymotion SaaS (Cloud) account and all related data? It is not possible for users to delete their Cloud account yet, but account del...
• I get the error "Too many requests, try again later." when I try to create an ac...
  Genymotion Help Center article explaining the "Too many requests, try again later." account creation error. It covers IP bans for too many attempts an...
• I can’t activate my Dektop account: "Invalid or expired activation link"
  Learn how to handle Genymotion Desktop account activation errors showing "Invalid or expired activation link". The article explains activation-link ti...
• I want to test Genymotion Desktop Pro, with full features, but I have already se...
  Steps to test Genymotion Desktop Pro with full features after selecting "Personal Use", including uninstalling Genymotion Desktop, deleting and re-cre...
• How to run applications and games for arm (arm64)?
  Learn how to run arm (arm64) apps and games in Genymotion Desktop on Apple Mac M series, plus arm64 options in Genymotion SaaS and Genymotion PaaS/Dev...
• I can't find Google Play Store. Where is it?
  Genymotion Open GApps install built-in feature installs Google Play Store and Services on virtual devices. The article includes a Warning about unsupp...
• Can Genymotion Desktop run in a Cloud service (AWS, Google Cloud, MS Azure, Alib...
  Genymotion Desktop is designed for a personal computer, not a server or a virtual environment. Running it on AWS, Google Cloud, MS Azure, or Alibaba C...
• "Unable to start virtual device" (QEMU - Windows)
  QEMU on Windows may show "Unable to start virtual device" when no hardware-assisted virtualization engine is available. Enable Hyper-V for Windows Pro...
• Genymotion Desktop and VPN
  Genymotion Desktop and VPN troubleshooting for VirtualBox (Windows) and QEMU (Linux, MacOS). Includes Cisco AnyConnect local-traffic exclusion guidanc...
• What are Genymotion Desktop requirements?
  Genymotion Desktop requirements for Windows, Linux, and macOS. Includes pre-requisites and notes about virtualization technology, supported versions, ...
• Is there a trial for Genymotion Desktop Pro edition?
  Yes. We offer a 30-days free trial for Genymotion Desktop Pro edition before purchasing a license.
• How to uninstall Genymotion Desktop completely (purge)?
  How to uninstall Genymotion Desktop completely (purge) on Windows, macOS, and Linux, including commands to remove local data directories and launchers...
• Windows - An error has occurred while trying to create a virtualbox host-only ne...
  Troubleshooting steps for a Windows error when creating a VirtualBox Host-only network interface in Genymotion Desktop, including VPN/firewall guidanc...
• How to install and setup Aurora Store on Genymotion?
  Steps to install and set up Aurora Store on Genymotion, including a warning for Genymotion Desktop local x86 devices and instructions to use Spoof man...
• Is it possible to un-root or hide root?
  Genymotion support content stating that root hiding methods such as Magiskhide do not work with Genymotion and that Genymotion offers un-rooted Androi...
• Android 16.0 (beta)
  Android 16.0 (beta) release note for Genymotion SaaS and Genymotion Device Image, dated 2025-08-18. Includes a known issue and cloud marketplace links...
• Android 16.0 (beta) for Desktop
  Release note for Android 16.0 (beta) for Desktop. Includes New Android version and Known Issue workarounds for On-Screen Keyboard Trigger and Quick Bo...
• Integrations
  Integrate Genymotion with Github Actions, Detox, CircleCI, QMetry, Agilitest, Tricentis Tosca, Bitrise, Microfocus, Docker Android, Applitools, and Cl...
• How to connect a virtual device to a proxy?
  How to connect a virtual device to a proxy, including HTTP proxy without authentication, HTTP proxy with authentication, Socks5 proxy, and Extra (Geny...
• How do I get the free trial for Genymotion SaaS Cloud?
  Instructions for requesting a free trial for Genymotion SaaS Cloud. Select Individual or Entreprise, then click “Request Trial” and fill the form with...
• Google Play Store says "Your device isn't compatible with this version" when I t...
  Genymotion devices are emulated and may lack physical-device features. Google Play Store can show "Your device isn't compatible with this version"; us...
• Genymotion PaaS/Device Image – EULA
  Genymotion PaaS/Device Image – EULA End User License Agreement. License scope, restrictions, payment and refund terms, confidentiality, indemnity, war...
• Genymotion PaaS/Device Image – Refund & Cancel
  Refund and Cancellation Policy for Genymotion PaaS/Device image (Cloud), including Genymobile refund eligibility discretion and contact requirements f...
• Download Genymotion Desktop
  Download Genymotion Desktop stable 3.10.0 for Windows 11 (x86_64), Linux (x86_64), and macOS (x86_64, arm64), including download links and requirement...
• The virtual device crashes, freezes or fails to boot on Windows
  Troubleshooting steps for when the virtual device crashes, freezes or fails to boot on Windows, including Android 15 & 16 compatibility and Intel UHD/...
• Apple Mac M series support
  Apple Mac M series support for Genymotion Desktop. Rosetta is required, VirtualBox is not available, and only Android 11 and higher are supported.
• How to disable Hyper-V in Windows?
  Genymotion Desktop requires disabling Hyper-V on Windows to avoid VirtualBox falling back to software virtualization, causing start up errors and majo...
• VirtualBox recommended versions
  The recommended VirtualBox version is 7.2.6. VirtualBox hypervisor is not available for Mac M series. For macOS and Linux, Genymotion recommends switc...
• I get the error "no matching host key type found. Their offer: ssh-rsa" when try...
  This Genymotion Help Center troubleshooting article addresses the SSH error "no matching host key type found. Their offer: ssh-rsa" and provides worka...
• I get the error "Too many attempts, please try again later."
  This error normally occurs after too many failed license registration attempts and a temporary IP block for 24 hours. Wait 24h and verify the license ...
• Windows - Unable to start the Virtual Device
  Workarounds for “Windows - Unable to start the Virtual Device” including rebooting the PC, reinstalling VirtualBox, and fixing the VirtualBox host-onl...
• I can't sign in to my Genymotion Cloud account: "Fail to login"
  Learn why Genymotion Cloud shows “Fail to login” after 3 failed attempts and follow the steps to wait, reset your password, and log in again.
• An error has occurred while trying to create a virtualbox host-only network inte...
  An error has occurred while trying to create a virtualbox host-only network interface. The root cause and solution depends on the operating system, wi...
• How to change the account billing contact?
  Instructions to change the account billing contact on Genymotion, including Manager-only access and SSO login via https://account.geny.io.
• I have just changed my password, but Genymotion Desktop still says "bad username...
  Genymotion Desktop may show "bad username and/or password" after a password change because the computer IP can be blocked by the firewall.
• Genymotion Desktop is stuck on "Booting..." animated logo
  Genymotion Desktop is stuck on "Booting..." animated logo. The help article includes steps using gmtool and workarounds for Windows for IoT, Hyper-V, ...
• The VirtualBox DHCP server has not assigned an IP address to the virtual device
  This error means that VirtualBox DHCP server took too long, or failed, to assign an IP address to the device. It is usually caused by Hyper-V, power m...
• Can I play games with Genymotion?
  Yes, it is possible to install and play games with Genymotion products, but considerations and limitations apply, including Open Gapps for Google Play...
• Unable to start the Virtual Device
  Troubleshooting steps for “Unable to start the Virtual Device” when Genymotion Desktop is failing due to host OS issues, unmet requirements, or an inc...
• I don’t receive the activation mail
  Troubleshooting steps for GMail spam filtering when you do not receive the activation mail, including searching for genymotion-activation@genymobile.c...
• Which Linux distributions are officially supported?
  Genymotion Desktop support cannot test every Linux distribution. The page lists the only Linux distributions supported for technical assistance and fi...
• How to override the Bluetooth and Wifi MAC addresses.
  Learn how to override the Bluetooth and Wifi MAC addresses by using persist.bt.mac_address and persist.wifi.mac_address with ADB and Android 12.0+ ima...
• I get the error "Unable to start the virtual device" after a Windows update
  Fix the Genymotion Desktop error "Unable to start the virtual device" after a Windows update by uninstalling and re-installing VirtualBox, then reboot...
• The date and time of the device is not correct
  This article explains why the device date and time are not correct and how to fix it by ensuring Internet access for Android NTP connectivity.
• How can I get old versions of Genymotion Desktop?
  We do not provide old versions of Genymotion Desktop. Genymotion Desktop infrastructure evolves and adds new features and Android images, so compatibi...
• The device starts, but I can't click anywhere and widgets are greyed out (macOS)
  Local port 6379 issues can block or grey out Genymotion Desktop widgets on macOS. The article checks firewall and port usage with sudo lsof -i :6379, ...
• I can't install or run an application/game in Genymotion Desktop
  Troubleshooting steps for fixing issues when you can't install or run an application/game in Genymotion Desktop, including rooted Android images, CPU ...
• How can we help you?
  Contact options for Technical Assistance, quote requests, demo requests, business requests, and pre-sales questions. Privacy policy link included.
• Make a minimalist Ubuntu + gmsaas Docker image
  Create a minimalist Ubuntu 22.04 Docker container with gmsaas. Includes a Dockerfile, build and run commands, access instructions, and a stop command.
• Install Magisk on Genymotion
  Install Magisk on Genymotion with Magisk ver. 23.0 or Magisk 30.7 and framework builds for x86, x86_64, and arm64.
• Create your own skin for Genymotion Desktop
  Create your own skin for Genymotion Desktop. Learn how to create background.png and skin.json for Genymotion Desktop skins, including display, offsets...
• Dynamically change vehicle properties in Android Automotive
  This tutorial explains how to dynamically change vehicle properties in Android Automotive using Vehicle HAL, Vehicle Properties, and a gRPC server wit...
• How to connect a virtual device to ADB in Genymotion SaaS?
  This tutorial explains how to connect a running virtual device to ADB in Genymotion SaaS using gmsaas CLI.
• How to connect Burp Suite to Genymotion
  Tutorial: How to connect Burp Suite to Genymotion using ADB global proxy settings and installing Burp Suite certificates for user and system CA trust.
• Aplitools Visual Tests with Genymotion SaaS
  A tutorial on running Applitools visual regression tests with Genymotion SaaS for Appium, including visual testing background and step-by-step setup.
• gmsaas 1.16.0
  Release notes for gmsaas 1.16.0 dated 2026-05-04, including added commands and options, changed support, and fixed issues.
• Genymotion SaaS 3.5.0 OS images (Android 8.0 to 12.0)
  Genymotion SaaS 3.5.0 OS images release notes. Official arm64 OS image added for Android 8.0. Official arm64 OS images updated to version 3.5.0 for An...
• Genymotion SaaS 3.5.0 OS images (Android 12.0 to 14.0)
  Genymotion SaaS 3.5.0 OS images (Android 12.0 to 14.0) update on 2026-01-21. Official arm64 OS images updated to version 3.5.0 for Android 12.0, 12.1,...
• Genymotion SaaS 3.5.0 OS images
  Genymotion SaaS 3.5.0 OS images release note dated 2025-12-04. Includes Improvements, Bug fixes, and Known issues for Android 15.0 and Android 16.0 (b...
• Genymotion PaaS v14.2
  Genymotion PaaS v14.2 release notes dated 2026-04-17 with Android versions, cloud providers marketplaces, new features, improvements, and bug fixes.
• Genymotion Desktop 3.10.0
  Genymotion Desktop 3.10.0 release notes for 2026-03-31, including Genymotion SaaS Integration, Streamlined Creation, Dedicated Resource Pages, and OBS...
• The Wait is Over: Android 16 beta is Now Available for Genymotion Desktop!
  Android 16 beta is now available for Genymotion Desktop. The article explains how to start in the cloud or debug on desktop, and provides setup steps ...
• The new Media Injection widget for Genymotion SaaS is here!
  The new Media Injection widget for Genymotion SaaS is here! Learn what it is, how to start, and how to inject media or stream a host webcam with Genym...
• Genymotion SaaS is moving to arm64
  Genymotion SaaS is moving to exclusively support arm64 architecture for all Android virtual devices effective March 30, 2026, with x86-based virtual d...
• Shrink Your Costs: The Genymotion Desktop Winter Sale is Here!
  Genymotion Desktop Winter Sale offers 20% off for bulk purchases of Genymotion Desktop Business licenses. Voucher code ITWORKSONMYMACHINE runs from De...
• French Days 2026: Get 20% off Genymotion Desktop!
  French Days 2026 offer: from April 29 to May 6, enjoy a 20% discount on your Genymotion Desktop annual license (Business or Indie). Promo code: FRENCH...
• Genymotion Desktop 3.10.0 is out! 🎉
  Genymotion Desktop 3.10.0 release announcement dated 2026-03-31. Includes Seamless Genymotion SaaS Integration, a redesigned UI, flexible clipboard sh...
• FlintLab Announces Strategic Partnership with Genymotion
  FlintLab announces a strategic partnership with Genymotion to unite real-device orchestration (Sirius) and Device Nexus infrastructure with Genymotion...
• Stop managing Android devices, start talking to them: use Skills for Genymotion
  Genymotion Skills are dedicated to AI agents. The Skills integrate natural-language device control for Genymotion SaaS (Cloud) and Genymotion Desktop ...
• Genymotion: 2025 Year in Review
  Genymotion: 2025 Year in Review highlights Android 16 “Baklava”, ARM64 native support, Automotive expansion, and a new Unlimited subscription, dated 2...
• Pricing
  Pricing page describing three Genymotion SaaS plans, including Pay as you Go (usage-based pricing), Unlimited (fixed-rate pricing), and Premium (custo...
• Quickstart
  Quickstart steps to set up, launch, use, and save a virtual device instance in Genymotion SaaS, including starting virtual devices, stopping them, and...
• Deploy Applications
  Deploy Applications by installing an APK via drag and drop, Install Apps widget, File upload widget, ADB, or Google Play Store, plus ARM64 and system ...
• Customization
  This page covers how to create, manage and use custom recipes, custom hardware and custom images.
• Connect to ADB
  Connect to ADB using gmsaas CLI. The page covers prerequisites, creating an API token for gmsaas, installing and configuring the CLI, and running gmsa...
• Collaboration Features
  Genymotion SaaS collaboration features for sharing a custom recipe and starting a Live session, including steps for sharing recipes, inviting particip...
• Genymotion SaaS Overview
  Genymotion SaaS Overview. This page presents the web interface accessed from Genymotion SaaS dashboard, including Profile, Virtual devices, Recipes, A...
• Automation Features
  Automation Features for Genymotion SaaS using the gmsaas CLI tool to run instrumented tests via ADB in continuous integration pipelines, including Det...
• Administration Interface
  Administration Interface for Genymotion SaaS. Manage users, groups, group quotas, plans and billing, and organization settings including Datacenter lo...
• User Data Parameters
  User Data Parameters for Genymotion PaaS. Defines user data JSON keys like applyEveryBoot, configuration, hwProfile, and user_dns, plus provider-speci...
• Share or Embed an instance
  Share or Embed an instance using iframe. The page covers sharing an instance via a URL and embedding via Genymotion device web player.
• Template Images
  Template Images explain how to create and use pre-configured Genymotion instance templates across AWS, GCP, Alibaba, and Azure with custom images and ...
• Deploy Applications
  Deploy Applications methods include From Google Play Store with Open GApps using the Google Apps Widget or Device content, plus installing APKs via Dr...
• Data Backup
  Genymotion PaaS Data Backup methods for instance data stored in the /data partition, including migration with External Data disk and backup via image ...
• Change authentication
  Change authentication for Genymotion PaaS. Instructions cover updating credentials or disabling authentication from the Web UI or via ADB/SSH commands...
• Install a certificate
  Install a certificate for Genymotion PaaS to remove security warnings. Follow prerequisites for the Let's encrypt-based flow and installation steps us...
• Genymotion PaaS Overview
  Genymotion PaaS Overview: access the device display and interface, manage locale and dark mode, control power, use Device Logcat, configure device dis...
• Access with SSH
  Generate a SSH key pair, import a SSH key pair, connect to a Virtual Device with SSH, and add additional SSH keys on Genymotion PaaS.
• Access with PuTTY
  Access with PuTTY for Genymotion PaaS by converting an SSH private key using PuTTYgen, importing the SSH public key, and connecting to an instance wit...
• Connect to ADB
  ADB is a communication protocol specific to Android. This page explains prerequisites and step-by-step setup to connect ADB to a Genymotion PaaS insta...
• Virtual Devices Settings
  Genymotion Desktop Virtual Devices Settings. Learn how to quick boot or cold boot virtual devices, edit virtual device system and display settings, co...
• Genymotion Desktop Launchpad Overview
  Genymotion Desktop Launchpad Overview explains the Devices dashboard, Android Images, Hardware profiles, Settings, and Troubleshooting panels.
• License Guide
  License guide for Genymotion Desktop. Register a license key in Settings, manage licenses in the Orders tab, and follow the warning about one person p...
• Install Applications
  Learn how to install Android applications in Genymotion Desktop, including Open GApps, APK sideloading, supported ABIs, and installation failures like...
• Genymotion Desktop Global Settings
  Genymotion Desktop global settings. Configure Account, Network proxy settings, Hypervisor (QEMU/VirtualBox), ADB tool selection, Device clipboard and ...
• Cloud Virtual Devices
  Genymotion Desktop Cloud Virtual Devices: connect to Genymotion SaaS, manage CLOUD tab devices, create recipes, start instances, open displays, and ru...
• Platform HTTP API
  Genymotion SaaS provides a full-fledged Platform HTTP API. The API Token is mandatory and the API Reference is available at https://developer.genymoti...
• Issues
  Issues page for gmsaas doctor, gmsaas logzip, and known ModuleNotFoundError problems including pkg_resources and engineio.async_tornado.
• gmsaas Commands
  Command reference for gmsaas CLI. Includes hardware profiles, images, recipes, instances (start/get/list/ADB connect-disconnect/save/stop/display), an...
• gmsaas Command Line Interface
  gmsaas is a command line interface for Genymotion SaaS to manage Android instances and securely connect to Android Debug Bridge. It includes requireme...
• Device HTTP API
  Genymotion HTTP API lets you remotely control all Genymotion widgets and edit the Genymotion device Configuration by using curl with the -u option and...
• Web page integration
  Genymotion web page integration instructions for embedding a Genymotion SaaS or Genymotion PaaS instance using the open-source javascript SDK, Genymot...
• Genymotion Java API
  Genymotion Java API documentation. The page states the Java API is no longer maintained, explains installing steps for Maven and Gradle, and shows And...
• GMTool
  GMTool is a command line tool allowing you to use every command of Genymotion and virtual devices. This page lists GMTool commands and error messages.
• Genymotion Shell
  Genymotion Shell is a shell to script the modification of sensor statuses. It covers starting Genymotion Shell, interacting with commands, and virtual...
• Genymotion plugin for Android Studio
  The Genymotion plugin for Android Studio allows testing Android Studio IDE apps by connecting to active virtual devices using ADB, installing from AS ...
• Tools and Plugins
  Tools and Plugins page listing Genymotion tools and plugins, including Genymotion Shell, gmtool CLI, gmsaas CLI, Javascript SDK, HTTP API, and Genymot...
• Get Started with Genymotion SaaS
  Genymotion SaaS quick-start: requirements, network security firewall rules, creating an account with SSO or email, logging in, starting a plan, and qu...
• Get Started with Genymotion PaaS
  Get Started with Genymotion PaaS: requirements, network security settings, available Android images, and cloud marketplace steps for running Genymotio...
• Get Started with Genymotion Desktop
  Get Started with Genymotion Desktop: hardware and OS requirements, plus Windows, macOS, and Linux installation guides, then sign-in, device creation, ...
• Help and Feedback
  Help Center, technical support contact paths, and feedback guidance for Genymotion. Includes links to the Genymotion help center and the Genymobile Gi...
• Settings
  Genymotion Desktop settings page sections for Information, Toolbar, Shortcuts, Device link, and Licenses, including ADB serial, device linking steps, ...
• Motion Sensors
  The Motion Sensors widget allows simulation of Android motion sensors, including Accelerometer, Gyroscope, and Magnetometer, and configuration like En...
• Root Access
  Rooting allows Android mobile operating system users to reach privileged control (root access) over Android subsystems, including un-rooted images, ro...
• Phone
  The Phone widget simulates phone calls and text messages for Genymotion. It does not allow sending or receiving calls or text messages to/from real ph...
• Open GApps
  Install the Open GApps package in Genymotion virtual devices to access Google Play Store. Includes a warning about Google Play Services and steps for ...
• Network
  Genymotion Network widget to test how an application reacts to different network quality and performance types using Wifi and Mobile data simulation.
• Camera and Media Injection
  Camera and Media Injection in Genymotion Desktop. Use the media injection widget to map host webcams and microphones, and inject image, video, and aud...
• Identifiers
  The Identifiers widget shows Android ID and Device ID/IMEI/MEID values in Genymotion, and lets you view and edit them using the Identifiers widget and...
• GPS
  Genymotion GPS widget documentation for Single Position and Simulate Routes. It covers activation, parameter ranges, browser location warning, GPX/KML...
• Gamepad
  Gamepad feature for Genymotion Desktop and Genymotion SaaS. Detects compatible controllers on Android 12.0+ and includes PS5 Gamepad on Windows compat...
• File Upload
  The File Upload widget uploads and installs (sideload) an .apk file, uploads files to /sdcard/Download/, and flashes .zip files.
• External Storage
  Genymotion External Storage guides for generating and attaching an external disk, and migrating the external disk to another instance using AWS, GCP, ...
• Disk I/O
  Disk I/O is a widget that emulates devices with slow internal storage so apps can read large disk data. It includes Genymotion Desktop, Genymotion Saa...
• Clipboard
  Genymotion Clipboard feature page that explains Clipboard sharing for Copy/Paste to the virtual device and Copy/Paste from the virtual device.
• Capture
  Capture is a widget that allows you to take a screenshot or screencast of the virtual device display in Genymotion. It includes Screenshot, Screen rec...
• Camera and Microphone
  The Camera injection widget sends a video stream from a virtual device to the Android system. The camera and microphone input are controlled via the M...
• Biometrics
  The Biometrics widget simulates fingerprint recognition. The page includes Android 13+ availability warnings and setup steps for fingerprint enrollmen...
• Basic Controls
  Genymotion Basic Controls for Desktop widgets include Sound Volume, Rotate Screen, Full screen, Pixel Perfect, Battery, Navigation, and Power. Pixel P...
• Baseband
  Baseband widget for Genymotion Desktop, Genymotion SaaS, and Genymotion PaaS. It emulates network operator and SIM operator information and controls n...
• Advanced Developer Tools
  Advanced developer tools widget provides quick access to common Android developer tools, including Root Access and Force desktop mode with warnings ab...
• Genymotion Emulated Features and Widgets
  A list of Genymotion emulated features and widgets, including Root Access, Basic Controls, Google Play Store, Clipboard, Camera and Microphone, Media ...
• Genymotion SaaS Changelog
  Genymotion SaaS Changelog entries by date, including Android image updates and bug fixes for camera, clipboard, WebRTC, ADB Tunnel, and more.
• Genymotion PaaS Release Notes
  Genymotion PaaS Release Notes. Includes Current and Legacy release notes with changes, improvements, fixes, and known issues by version.
• Gmsaas Release Notes
  Gmsaas Release Notes for versions 1.16.0 through 1.0.0, listing added commands, updated options, platform wheel changes, authentication changes, and b...
• Genymotion Desktop 2.X Releases
  Genymotion Desktop 2.X Releases changelog by version, including fixes and changes for adb, VirtualBox, Genymotion Cloud, GMTool, and related widgets.
• Genymotion Desktop 1.X Releases
  Genymotion Desktop 1.X Releases changelog entries. Includes release dates and lists of fixes, including changes around Android support, camera widget,...
• Genymotion Desktop Release Notes
  Genymotion Desktop Release Notes covering versions 3.10.0, 3.9.0, 3.8.0, 3.7.1, 3.7.0, 3.6.0, 3.5.1, 3.5.0, 3.4.0, 3.3.3, 3.3.2, 3.3.1, 3.3.0, 3.2.1, ...
• Educational Offer Application Form
  Apply for an Educational offer for Genymotion Desktop. The form collects first name, last name, email, home country, current location, school details,...
• Get to the Next Level with Genymotion on AWS
  Android mobile testing on AWS. Genymotion works with AWS to run virtual devices as EC2 instances, using AWS highly scalable platform across public and...
• Android Automotive (AAOS 14) is now available on Genymotion SaaS!
  Android Automotive (AAOS 14) virtual devices are now officially available on Genymotion SaaS on 2026-06-18, with browser or CI/CD usage and VHAL autom...
• Welcome to Genymotion help center!
  Welcome to Genymotion help center! Knowledge Base / Frequently Asked Questions with categories and promoted articles for Genymotion users.
• Vulnerability Disclosure Policy / Special Thanks
  Genymobile’s Vulnerability Disclosure Policy explains how to report security issues and how disclosures and special thanks are handled for confirmed r...
• Genymotion Self-hosted
  Genymotion on your own servers provides control over performance, security, and scalability by deploying Android virtual devices in private cloud or o...
• Genymotion Device image
  Genymotion Device image “Platform as a Service (PaaS)” offers an Android environment featuring the power of Genymotion. $0.60/hour per instance, witho...
• Genymotion Desktop
  Genymotion Desktop is fast, simple to install and powerful, with user-friendly sensor widgets and interaction features for PC & Mac. Download, pricing...
• Genymotion in the Cloud
  Genymotion SaaS features include Emulated Features, ARM64 devices, Integrated CLI, and integrations. The page includes Pricing SaaS and Frequently Ask...
• Partner program
  Genymotion partner program options for Resell, Co-sell & Distribution, Presales Service support & Training, and Build, plus a contact form for partner...
• Genymotion SaaS (Cloud) End User License Agreement
  Genymotion SaaS (Cloud) End User License Agreement covering Genymotion SaaS (Software as a Service), license terms, fees, confidentiality, indemnity, ...
• Genymotion Desktop Pro for Independent Workers
  Genymotion Desktop Pro for Independent Workers. Affordable tools for app development with Pro features and Genymotion in the Cloud pricing.
• Genymotion in the Cloud
  Genymotion in the Cloud offers monthly and annual (18% off) plans with ARM64 virtual devices, usage-based Pay-As-You-Go pricing, and priority technica...
• Genymotion for Education
  Learn Android development with Genymotion Desktop. Get All Pro features. Genymotion in the Cloud with a user-friendly interface. $49 per year & studen...
• Genymotion Device Image End User License Agreement
  Genymotion Device Image End User License Agreement defining Product, Orders, Documentation, access rights, use restrictions, refunds, confidentiality,...
• Genymotion Device Image (PaaS) - Refund & Cancel Policy
  Refund eligibility for Genymotion Device Image (Cloud PaaS) is at Genymobile sole and exclusive discretion, including cases after purchase and after c...
• EarnIn Case Study
  EarnIn brings down testing time by scaling their Android application testing on Genymotion SaaS. Jonathan Ma – Software Engineer at Earnin.
• Bolt Food Case Study
  Bolt Food Case Study describing how Bolt Food scales their mobile automated testing for iOS and Android using Genymotion.
• News & Updates
  Genymotion News & Updates page listing blog posts such as Android Automotive (AAOS 14) on Genymotion SaaS, the Media Injection widget, and Genymotion ...
• Interactive Engagement
  Interactive Engagement page for Genymotion. It describes Customer Support, Social Media, and Demo & Training using Genymotion Android virtual devices.
• About Us
  Genymotion About Us page describing Genymobile SAS, the “Android as a service” platform, company milestones, “The Way We Think”, support approach, and...
• Genymotion Documentation
  Genymotion documentation for an Android emulator with sensors and features. Virtual Android Devices for PC & Mac, Virtual Android Devices in the Cloud...
• Genymotion
  Genymotion is a professional Android emulator for mobile development, testing, demo, learning, and much more.
• I can't install or run an application/game in Genymotion SaaS
  Genymotion SaaS troubleshooting for apps and games that do not appear in Google Play Store or show "Your device isn't compatible with this version".
• Is it possible to use Genymotion Desktop offline?
  Genymotion Desktop offline use requires an Internet connection for first login, a 15 days token after signing in, and Internet access afterward for cr...
• Which virtual devices templates (default recipes) are available for Genymotion S...
  Genymotion SaaS Cloud official recipes (device templates) and UUIDs, with an Important note that x86/x86_64 based recipes are deprecated. Custom recip...
• I can't find the device I need in the virtual device list.
  Genymotion Help Center article about finding a device in the virtual device list. It explains why templates may be unavailable and how to customize sp...
• Genymotion SaaS
  Genymotion SaaS tutorials and guides: connect virtual devices to ADB, use MobSF, install Magisk, and run automated testing with tools such as Appium, ...
• Genymotion Device Image
  Genymotion Device Image tutorials list. Items include Install Magisk on Genymotion, Dynamically change vehicle properties in Android Automotive, Use B...
• Genymotion Desktop
  Tutorial tag page for Genymotion Desktop. Includes “Install Magisk on Genymotion”, “How to connect Burp Suite to Genymotion”, and “Create your own ski...
• Security Testing
  Security Testing tutorials for setting up and connecting Burp Suite, MobSF, and Magisk with Genymotion products.
• Other
  Miscellaneous Tutorials page for Genymotion. Links include tutorials like How to connect a virtual device to ADB in Genymotion SaaS? and Install Magis...
• Mobile Testing and Development
  Mobile Testing and Development page describing Genymotion features for Test Automation, Game Development, Security, Application Development VDI, and v...
• Genymotion Desktop Plans
  Genymotion Desktop Pro plans for Independent Workers, Enterprise, and Schools & Students. Includes Android 14 access, pricing per year & computer/empl...
• Microfocus
  Microfocus. UFT Mobile is a lab of real mobile and virtual devices. Genymotion SaaS (Cloud) virtual devices can run manual or automated tests from UFT...
• Github Actions
  GitHub Actions is a continuous integration and continuous delivery (CI/CD) platform that allows you to automate your build, test, and deployment pipel...
• Cloudbeat
  CloudBeat is a central hub for executing and analyzing automated tests in DevOps environment. It developed Oxygen to create Appium and Selenium tests ...
• Bitrise
  Bitrise is a Continuous Integration & Delivery platform dedicated to mobile applications. Users create workflows to build, test, and deploy applicatio...
• Can Genymotion Desktop run in a virtual machine?
  Genymotion Desktop is designed to run on real hardware. Running Genymotion in a virtual environment is not supported, including instances from cloud s...
• The Virtual device takes a very long time to boot and is very slow
  Genymotion Desktop troubleshooting for slow boot and poor performance on Windows, covering VirtualBox + Hyper-V, Intel UHD integrated GPU, hybrid grap...
• I have been incorrectly charged by my cloud provider; how can I request a refund...
  Genymobile provides AMI images to EC2 as a third-party seller. Cloud providers monitor usage, and Genymobile recommends contacting cloud provider supp...
• How can I stop receiving Invoices for $0?
  Invoices are automatically generated and sent as long as there is an active subscription, even for $0. Cancel your subscription in the Admin interface...
• I have just created a Genymotion Cloud SaaS account. How do I activate my free t...
  After creating and validating a Genymotion Cloud SaaS account, make a trial request by clicking “Request Trial”, then choose Individual or Entreprise ...
• Genymotion Device image (PaaS)
  Genymotion Device image (PaaS) release notes including Genymotion SaaS 3.5.0 OS images (Android 12.0 to 14.0) and Android 16.0 (beta).
• The Virtual device display is black in Genymotion Desktop
  Fixing a black virtual device display in Genymotion Desktop by addressing GPU mismatch and driver support on Windows and Linux, including OpenGLES iss...
• Is Genymotion Desktop available for 32-bit?
  Genymotion Desktop for 32-bit systems is not provided. Genymotion relies on hardware, OS, drivers, and virtualization technology, and x86 32-bit archi...
• Android 16 is on Genymotion Cloud!
  Android 16.0 OS image is available on Genymotion cloud-based solutions. Learn how to start with Genymotion SaaS and Genymotion Device Image, plus mark...
• The Open GApps widget (icon) is gray
  Troubleshooting steps when the Open GApps widget (icon) is gray in Genymotion, including Android 4.4 incompatibility, External ADB (from Android SDK t...
• Genymotion’s ARM64 virtual devices are now officially live!
  Genymotion announces production-ready ARM64 virtual devices on Genymotion SaaS, explains ARM vs x86 translation-layer differences, and describes faste...
• gmsaas 1.15.0: Now with Native arm64 Support! 🚀
  gmsaas 1.15.0 release adds native ARM64 compatibility across platforms, including native arm64 wheels for Linux distributions and native arm64 ADB Tun...
• Parallel tests with Appium and Genymotion Device Image
  Tutorial for running parallel tests with Appium and Genymotion Device Image, including Python (Pytest, xdist, rerunfailures) and Java (Riddle app) par...
• Instrumented Tests with Genymotion SaaS and gmsaas
  Tutorial for instrumented tests with Genymotion SaaS using gmsaas. It explains instance start, ADB connection, running connectedAndroidTest, and stopp...
• Instrumented Tests from Jenkins with Genymotion SaaS
  Tutorial for instrumented tests from a Jenkins continuous integration server with Genymotion SaaS, using gmsaas command line tool and a Genymotion Saa...
• Parallel tests with Appium and Genymotion SaaS
  Tutorial for parallel tests with Appium and Genymotion SaaS. It covers gmsaas device launching, adbconnect ports, starting appium, and running Pytest ...
• Use Bitrise with Genymotion SaaS
  Tutorial: Use Bitrise with Genymotion SaaS by setting up Bitrise steps to start Genymotion SaaS Android virtual devices, run Appium tests, and stop in...
• MobSF and Genymotion Device Image
  Tutorial for setting up MobSF with a Genymotion Device Image instance using ADB on a physical local machine and configuring ANALYZER_IDENTIFIER and AD...
• React Native UI testing with Detox & Genymotion SaaS
  Tutorial for React Native UI testing with Detox and Genymotion SaaS on cloud-based Android Virtual Devices. Includes requirements, detox.config.js set...
• How to use MobSF with Genymotion SaaS
  Tutorial to use MobSF with Genymotion SaaS by configuring gmsaas CLI, connecting instances to ADB, modifying MobSF source code, and launching the MobS...
• Creation & run tests tools
  Creation & run tests tools page listing tutorials: Aplitools Visual Tests with Genymotion SaaS and React Native UI testing with Detox & Genymotion Saa...
• Release notes for gmsaas
  Release notes listing gmsaas versions and dates. Entries include install/upgrade commands like “pip3 install [–user] –upgrade gmsaas to update” and re...
• Genymotion Desktop Release Notes
  Genymotion Desktop Release Notes covering Android 15 & 16, Android 16.0 (beta), Genymotion Desktop 3.10.0, 3.9.0, 3.8.0, 3.7.1, Android 14 image, and ...
• Mobile Automated Tests with CircleCI and Genymotion SaaS
  Tutorial for Mobile Automated Tests with CircleCI and Genymotion SaaS. Includes config.yml workflow steps for Espresso, Genymotion SaaS (Cloud) orb, a...
• Genymotion Desktop 2.12.0 Release Note
  Release notes for Genymotion 2.12.0 (March 1st, 2018). Includes Improvements and Corrections for Desktop and Genymotion Cloud features.
• Genymotion 2.11.0 (October 25th, 2017)
  Release notes for Genymotion 2.11.0 dated 2017-10-25, including improvements and corrections such as Disk I/O, OpenGApps, and gmtool logcatdump.
• Genymotion SaaS 3.4.1 OS images
  Genymotion SaaS 3.4.1 OS images release notes dated 2025-05-28. Includes ARM64 OS image updates, persistent settings, and bug fixes for keystore boot ...
• Applitools
  Applitools provides AI-powered visual regression testing of applications. It runs visual tests at scale across every app, browser, OS, and screen size...
• AppsFlyer Case Study
  AppsFlyer Case Study page with the quote from Josh Brown and a form to download the case study. AppsFlyer is a SaaS mobile marketing analytics and mea...
• — EULA —
  Genymotion Cloud on Alibaba EULA for the Genymotion PaaS product on Alibaba Cloud Elastic Cloud Server (ECS). Includes license access, restrictions, c...
• Find your perfect Genymotion plan
  Genymotion pricing page with Genymotion Desktop, Genymotion SaaS, Genymotion PaaS, and Genymotion Self-hosted plan details and compare table.